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Remote Customer Retention Jobs in Racine, WI (NOW HIRING)

Plie Promotions

Be Seen First

Sales Representative

Brookfield, WI · Remote

$50K - $90K/yr

  • Medical

  • PTO

... and customer retention Qualifications * Someone who loves sales and is hungry to win! * Proven ... Hybrid remote in Brookfield, WI 53045

New

Plie Promotions

Be Seen First

Sales Representative

Brookfield, WI · Remote

$50K - $90K/yr

  • Medical

  • PTO

... and customer retention Qualifications * Someone who loves sales and is hungry to win! * Proven ... Hybrid remote in Brookfield, WI 53045

New

ECP

Customer Success Manager

Milwaukee, WI · Remote

... retention. We're seeking a champion who aims to maximize lifetime value, nurture active ... Our team is based in Milwaukee, but we are open to this position being fully remote. * Drive ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Milwaukee, WI · On-site +1

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A retention bonus * $ 250 is available after 4 weeks, based on active status in good standing, and ... Demonstrate exceptional customer service and react quickly to the person being called. * Accept ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Milwaukee, WI · Remote

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A retention bonus * $ 250 is available after 4 weeks, based on active status in good standing, and ... Demonstrate exceptional customer service and react quickly to the person being called. * Accept ...

Danaher

Senior Service Sales Specialist

Milwaukee, WI · On-site +1

$109K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... retaining existing contracts, converting time-and-material customers, and capturing demand as ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Regal Rexnord

Reliability Engineer Senior

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote monitoring, analytics, and on-site services) to help customers improve their Maintenance ... Support account retention and expansion by demonstrating consistent value from reliability and ...

New

ViaPath Technologies

Senior Account Manager

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will be remote based within the region it will be supporting (Central Region). For ... Conduct client and customer success activities to retain and build business including communicating ...

ViaPath Technologies

Senior Account Manager

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will be remote based within the region it will be supporting (Central Region). For ... Conduct client and customer success activities to retain and build business including communicating ...

ViaPath Technologies

Senior Account Manager

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will be remote based within the region it will be supporting (Central Region). For ... Conduct client and customer success activities to retain and build business including communicating ...

Essity

Account Manager

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... retain and grow existing business, pursue new multi-segment business opportunities, and work with ... This will be a remote position responsible for covering Wisconsin. The ideal candidate should live ...

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All JobsCustomer Retention JobsRemote Customer Retention JobsRemote Customer Retention Jobs in Racine, WI

Remote Customer Retention information

See Racine, WI salary details

$10

$16

$30

How much do remote customer retention jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer retention in Racine, WI is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer retention specialist, and why are they important?

To excel as a Remote Customer Retention Specialist, you need strong problem-solving abilities, a customer-focused mindset, and typically a background in customer service or sales. Familiarity with CRM platforms like Salesforce or Zendesk and experience with data analysis tools are often required. Exceptional communication, active listening, and resilience are vital soft skills for building rapport and handling challenging conversations. These skills help maintain customer loyalty, reduce churn, and drive long-term business growth in a competitive, remote environment.

What strategies do remote customer retention specialists typically use to build strong customer relationships without face-to-face interaction?

Remote Customer Retention specialists often rely on proactive communication, personalized follow-ups, and attentive problem-solving to foster loyalty. Since interactions are virtual, they use clear, empathetic messaging and make effective use of digital tools like CRM systems to track customer history and preferences. Building rapport remotely requires consistency, timely responses, and a focus on adding value during every touchpoint. Specialists frequently collaborate with sales, support, and product teams to resolve issues and create positive experiences that encourage customers to stay.

What is a remote customer retention specialist?

A Remote Customer Retention Specialist is a professional who works from a remote location to help companies retain their existing customers. They engage with customers via phone, email, or chat to address concerns, resolve issues, and encourage continued use of the company's products or services. Their primary goal is to reduce customer churn by providing excellent service and implementing strategies to increase customer loyalty. This role often requires strong communication skills, problem-solving abilities, and a deep understanding of customer needs.

What is the difference between Remote Customer Retention vs Remote Customer Support?

AspectRemote Customer RetentionRemote Customer Support
Primary FocusBuilding long-term customer relationships and reducing churnAssisting customers with immediate issues and inquiries
Skills NeededCommunication, relationship management, data analysisProblem-solving, technical knowledge, communication
Work EnvironmentCustomer engagement platforms, CRM toolsHelpdesk software, chat systems
Common Industry UsageRetail, SaaS, subscription servicesTech support, e-commerce, telecom

Remote Customer Retention focuses on maintaining customer loyalty and reducing churn through relationship management, while Remote Customer Support addresses immediate technical or service issues. Both roles require strong communication skills but differ in their strategic versus reactive approaches.

What cities near Racine, WI are hiring for Remote Customer Retention jobs?

Cities near Racine, WI with the most Remote Customer Retention job openings:

Remote Customer Retention jobs near you

Sales Representative

Plie Promotions

Brookfield, WI • Remote

$50K - $90K/yr

Full-time

Medical, PTO

Posted 2 days ago

New

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Job description

Plie Promotions is a woman owned fast-growing custom apparel and merchandise company serving dance studios, gymnasts and cheer gyms across the country. We specialize in team apparel and branded products that help businesses create excitement and generate additional revenue.

We are looking for a motivated, relationship-focused Sales Representative who thrives on building connections, following up consistently, and helping customers bring ideas to life.

We are looking for someone who is experienced, organized, hungry to grow, and excited to work in a creative, fast-paced environment.


Job Duty Overview

  • Build and maintain relationships
  • Follow up with leads quickly via phone, Zoom (virtual), email, and text
  • Prospect new clients through outbound outreach
  • Help clients choose products that fit their goals, budget, and timeline
  • Coordinate mockups and communicate with internal design/support teams
  • Manage opportunities through our CRM system
  • Stay on top of follow-ups, quotes, and production timelines
  • Work closely with leadership to help grow sales initiatives, expand our customer base and customer retention

Qualifications

  • Someone who loves sales and is hungry to win!
  • Proven sales experience contributing to company growth
  • Ability to travel to 8+ trade shows/events (some are on weekends) a year
  • Strong phone/virtual sales confidence
  • Strong communication and relationship-building skills
  • Comfortable making outbound calls and following up consistently
  • Organized and detail-oriented
  • Self-motivated and able to work independently
  • Positive attitude with a solutions-first mindset
  • Ability to multitask in a fast-paced environment
  • Experience using CRMs such as Go High Level, HubSpot, or Salesforce
  • Ability to collaborate effectively across sales, customer service, and supply chain departments to improve customer experience.

Preferred

  • Knowledge of the dance or cheer industry
  • Experience with custom apparel, team stores, or promotional products

Compensation & Growth

  • Base salary + commission structure
  • Growth opportunities within a rapidly expanding company
  • Flexible work environment
  • Creative and energetic team culture

At Plie Promotions, we move quickly, care deeply about our customers, and are passionate about creating products clients genuinely get excited about.

If you love sales, relationships and helping businesses grow, we would love to hear from you.

Job Type: Full-time

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off


Office is located in Brookfield WI, looking for somebody in driving distance if possible - if not, will consider fully remote.


Pay: $55,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training

Education:

  • Bachelor's (Preferred)

Experience:

  • B2B sales: 5 years (Preferred)

Ability to Commute:

  • Brookfield, WI 53045 (Preferred)

Work Location: Hybrid remote in Brookfield, WI 53045