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Remote Customer Representative Jobs in Calgary, AB

NRG

Account Executive

Calgary, AB · On-site +1

We deliver innovative solutions that make our customers' lives easier--helping them power, protect ... We regret that we will be unable to hire you for this role if your regular remote work location is ...

NRG Energy

Account Executive

Calgary, AB · On-site +1

We deliver innovative solutions that make our customers' lives easier-helping them power, protect ... We regret that we will be unable to hire you for this role if your regular remote work location is ...

Quadbridge

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Quadbridge

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

Ndax Canada Inc.

Head of Product Management

Calgary, AB · On-site +1

Represent Ndax's product vision with the executive team, board members, and external stakeholders ... Modern offices with cutting-edge technology (or remote options for qualified candidates). * Free ...

Parsons

Junior Hydrogeologist

Calgary, AB · On-site +1

Parsons will give candidates the flexibility to work between office and remote locations ... We work in collaborative teams, both within the company and with our partners and customers, to ...

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All JobsCustomer Representative JobsRemote Customer Representative JobsRemote Customer Representative Jobs in Calgary, AB

Remote Customer Representative information

See Calgary, AB salary details

$9

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$49

How much do remote customer representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer representative in Calgary, AB is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.48 per hour, depending on experience, location, and employer.

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. These organizations often provide remote onboarding, communication tools, and support to ensure effective customer service delivery.

What are the most commonly searched types of Customer Representative jobs in Calgary, AB?

The most popular types of Customer Representative jobs in Calgary, AB are:

What are popular job titles related to Remote Customer Representative jobs in Calgary, AB?

For Remote Customer Representative jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Representative jobs in Calgary, AB look for?

The top searched job categories for Remote Customer Representative jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Remote Customer Representative jobs?

Cities near Calgary, AB with the most Remote Customer Representative job openings:

Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,199 per year, or $23.2 per hour.

Business Development Manager

International SOS

Calgary, AB • Remote

Full-time

Re-posted 3 days ago

Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we're looking for talented individuals to join our team and make a difference.

About the role

We are seeking a driven, entrepreneurial sales professional to accelerate new market growth across Canada. This is a pure business development role focused on identifying, pursuing, and securing new clients across key industries. You will build strategic relationships with senior decision-makers, create opportunities from the ground up, and drive revenue growth.

This is a full-time 8:30 am until 4:30 pm Monday to Friday position with flexibility required based on operational needs. This is a remote/hybrid role (depending upon the incumbent's location) based in Alberta with extensive travel. 

Key responsibilities
  • Develop and execute strategies to acquire new clients and expand market presence across Canada.
  • Identify, prospect, and engage decision-makers through networking, referrals, industry events, and targeted outreach.
  • Build and maintain a strong pipeline of qualified opportunities.
  • Own the full sales cycle from prospecting through contract execution.
  • Understand client needs, market trends, and competitive dynamics.
  • Develop relationships with executive-level stakeholders within target organizations.
  • Represent International SOS professionally at client meetings and industry events.
  • Achieve and exceed new business and revenue targets.

Primary sectors of focus: Oil & Gas, Energy, Mining, Construction, Infrastructure, Industrial Services, Defence, Government, and other remote workforce industries.

What Success Looks Like

Within the first 12-24 months, you will:

  • Generate significant new business opportunities.
  • Establish executive-level relationships across key industries.
  • Consistently exceed sales targets.
  • Expand our presence in existing and emerging markets.
  • Build a sustainable pipeline that supports long-term growth.

CRM & Pipeline Management

  • Use Salesforce as the primary tool for managing sales activities and customer relationships.
  • Maintain accurate records of opportunities, contacts, meetings, forecasts, and sales activity.
  • Effectively manage opportunities from prospecting through contract award.
About you

Required

  • 10+ years of successful B2B business development or sales experience.
  • Proven track record of acquiring new clients and generating revenue.
  • Experience selling complex or consultative solutions to senior decision-makers.
  • Experience in one or more of:
    • Oil & Gas / Mining / Energy
    • Infrastructure / Industrial Services
    • Defence / Government

Preferred

  • Experience in occupational health, medical services, workforce health, HSE, risk management, emergency response, or consulting services.
  • Existing executive network within Western Canada.
  • University degree.
  • Fluent English communication skills (written and verbal).

Ideal Candidate

  • A proactive hunter who creates opportunities rather than waits for them.
  • Self-motivated, resilient, and results-oriented.
  • Skilled at building relationships and opening new doors.
  • Comfortable engaging senior executives.
  • An effective negotiator and closer.
  • Highly organized with strong pipeline and territory management skills.
  • Willing to travel extensively across your assigned region.
  • In possession of a valid driver's license and clean driving record.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

Apply