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Remote Customer Representative Jobs in Calgary, AB

Targeted Talent

Director of Sales - Canada

Calgary, AB · Remote

... customer service department. This is a full-time, permanent remote that is based in Canada. Our ... Representing the company at various events and / or business meetings for promotion. REQUIREMENTS

Targeted Talent

Director of Sales - Canada

Calgary, AB · Remote

... customer service department. This is a full-time, permanent remote that is based in Canada. Our ... Representing the company at various events and / or business meetings for promotion. REQUIREMENTS

DMC Recruitment

Regional Sales Manager

Calgary, AB · Remote

$135K - $140K/yr

Some management of remote Reps is required to be considered. Key Responsibilities * Lead sales ... Build and strengthen customer relationships * Set and achieve sales targets to drive revenue growth

Danaher

Country Manager

Calgary, AB · On-site +1

CA$150K - CA$175K/yr

With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

NetApp

Client Executive - Calgary

Calgary, AB · Remote

LOCATION This is a remote position that must reside in Calgary, Canada to support customers and ... If you're the type of rep who needs a fully built book to maintain, this isn't the role. If you ...

NRG

Account Executive

Calgary, AB · On-site +1

We deliver innovative solutions that make our customers' lives easier--helping them power, protect ... We regret that we will be unable to hire you for this role if your regular remote work location is ...

Quadbridge

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... Outbound calls to new and existing customers in Canada and the United States. * Continually ...

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Showing results 21-40

All JobsCustomer Representative JobsRemote Customer Representative JobsRemote Customer Representative Jobs in Calgary, AB

Remote Customer Representative information

See Calgary, AB salary details

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How much do remote customer representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer representative in Calgary, AB is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. The best company depends on individual preferences, skills, and the specific remote work policies they have in place.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.
What are the most commonly searched types of Customer Representative jobs in Calgary, AB? The most popular types of Customer Representative jobs in Calgary, AB are:
What are popular job titles related to Remote Customer Representative jobs in Calgary, AB? For Remote Customer Representative jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Representative jobs in Calgary, AB look for? The top searched job categories for Remote Customer Representative jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Remote Customer Representative jobs? Cities near Calgary, AB with the most Remote Customer Representative job openings:
Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,199 per year, or $23.2 per hour.

Regional Parts Sales Representative - Western Area

Volvo Group

Calgary, AB • Remote

Full-time

Retirement, PTO

Re-posted 19 days ago

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Prevost, a division of Volvo Group Canada Inc., is currently looking for a Regional Parts Sales Representative - Western Area.

 

Assigned Territory: WA, OR, ID, WY, MT, BC, Alberta, Saskatchewan

 

What you will do:

 

Lead aftermarket parts sales growth and customer relationships across the assigned region. Drive revenue, margin, and market share through strategic account management, business development, and cross-functional execution with branch operations and commercial leadership.

 

Key Responsibilities:

 

  • Own regional parts revenue, margin, and growth targets
  • Manage and develop a portfolio of 300+ customer accounts
  • Identify new business opportunities, competitive conversions, and bid participation
  • Grow share-of-wallet within existing accounts and win conquest accounts
  • Conduct regular customer visits and build executive-level relationships
  • Develop and execute territory sales plans aligned with Regional Commercial Director strategy
  • Analyze buying patterns, gaps, and trends to uncover incremental sales opportunities
  • Partner with branches, operations, and support teams to ensure customer satisfaction and service delivery
  • Present solutions, pricing, and programs that improve profitability and retention
  • Manage territory expenses and forecast performance accurately
  • Maintain CRM/SAP reporting and pipeline visibility.

Working Relationships/Collaborates closely with:

 

  • Regional Commercial Director
  • Branch Operations Teams
  • Inside Sales & Customer Support
  • Prevost cross-functional teams

 

What's in it for you?

 

  • Permanent position;
  • Competitive salary;
  • Minimum of 5 weeks of vacation;
  • Comprehensive group insurance paid 100% by the company;
  • Retirement plan with employer contribution of up to 7%;
  • Telemedicine program;
  • Remote working mode;
  • Unique work environment;
  • Annual performance bonuses.

 

Who are you?

  • BA/BS in Business or related field preferred
  • 3-5+ years parts sales or heavy-duty truck/bus aftermarket experience
  • Working knowledge of bus/coach industry and competitors
  • Mechanical aptitude and product knowledge
  • Proficiency in Microsoft Office and SAP/CRM tools
  • Ability to travel ~70%
  • Bilingual (English/French/Spanish) a plus
  • Must live in or relocate to the territory


Core Competencies:

  • Territory and account management
  • Sales strategy and business development
  • Negotiation and influence
  • Financial acumen (revenue, margin, forecasting)
  • Strong communication across all customer levels (shop floor to executive)
  • Organized, self-directed, and results-driven
  • Problem solving and decision-making

 

 

Ready for the next step?

 

Send us your CV to embauche.prevost@volvo.com.

To view the multiple career opportunities we offer, visit prevostjob.com.

 

Prevost: The ultimate experience 


We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 


We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.

Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

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