ZipRecruiter

Log In

2

Remote Customer Onboarding Jobs in Georgia (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

OneStream

Senior Customer Success Manager (Georgia)

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross ... from onboarding through to ongoing engagement, retention, and growth. Serving as the primary ...

OnPay

Onboarding Coordinator

Atlanta, GA · Remote

$28.84 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role Onboarding Coordinators at OnPay are primarily responsible for ensuring the efficient and ... customer satisfaction, and support. * Remote flexibility: Work from anywhere in the U.S., or join ...

OnPay

Onboarding Coordinator

Atlanta, GA · Remote

$28.84 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role Onboarding Coordinators at OnPay are primarily responsible for ensuring the efficient and ... customer satisfaction, and support. * Remote flexibility: Work from anywhere in the U.S., or join ...

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work on a remote work schedule. We are considering remote candidates located across the U ... Customer onboarding throughout the process of connecting to the site, creating user accounts and ...

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$169K - $253K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work on a remote work schedule. We are considering remote candidates located across the U ... Customer onboarding throughout the process of connecting to the site, creating user accounts and ...

Honeywell

Sr. Sales Manager - REMOTE

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are considering remote candidates located across the U.S in the Eastern, Central, Mountain, and ... Collaborate with cross-functional teams to ensure seamless customer onboarding, order processing ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

next page

Showing results 1-20

All JobsCustomer Onboarding JobsRemote Customer Onboarding JobsRemote Customer Onboarding Jobs in Georgia

Remote Customer Onboarding information

What is a remote customer onboarding specialist?

A Remote Customer Onboarding Specialist is a professional who helps new customers transition smoothly to a company’s products or services, working entirely online or from a remote location. Their responsibilities often include guiding customers through set-up processes, providing training or resources, and addressing initial questions or concerns. By ensuring customers have a positive first experience, they help drive product adoption and long-term satisfaction. This role requires strong communication skills, technical knowledge, and the ability to work independently. Remote onboarding specialists often use video calls, emails, and chat to interact with customers.

What are some typical challenges faced in a remote customer onboarding role, and how can they be managed effectively?

A common challenge in remote customer onboarding is building rapport and ensuring clear communication without face-to-face interaction. To manage this, professionals often rely on well-structured onboarding materials, regular check-ins via video or chat, and proactive follow-ups to address questions. Additionally, coordinating with internal teams—like sales and technical support—can require extra effort to keep everyone aligned remotely. Success in this role often comes from strong organizational skills and leveraging collaboration tools to maintain transparency and responsiveness.

What are the key skills and qualifications needed to thrive as a remote customer onboarding specialist, and why are they important?

To excel as a Remote Customer Onboarding Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms, onboarding software, and virtual meeting tools is typically required. Outstanding organization, patience, and empathy help build rapport and guide clients through new processes smoothly. These skills ensure customer satisfaction, efficient onboarding, and long-term client retention in a remote setting.

What is the difference between Remote Customer Onboarding vs Remote Customer Support?

AspectRemote Customer OnboardingRemote Customer Support
Primary FocusGuiding new customers through product setup and initial useAssisting existing customers with troubleshooting and ongoing issues
Required SkillsCommunication, product knowledge, onboarding processesProblem-solving, technical knowledge, communication
Work EnvironmentCollaborative onboarding sessions, training platformsHelp desks, chat, email, phone support
Common CertificationsCustomer service, product-specific trainingTechnical support certifications, customer service

Remote Customer Onboarding focuses on welcoming new clients and ensuring they understand how to use a product effectively, while Remote Customer Support handles ongoing issues for existing customers. Both roles require strong communication skills, but onboarding emphasizes education and setup, whereas support centers on troubleshooting and problem resolution.

What are the most commonly searched types of Customer Onboarding jobs in Georgia?

The most popular types of Customer Onboarding jobs in Georgia are:

What are popular job titles related to Remote Customer Onboarding jobs in Georgia?

For Remote Customer Onboarding jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Customer Onboarding jobs in Georgia look for?

The top searched job categories for Remote Customer Onboarding jobs in Georgia are:

What cities in Georgia are hiring for Remote Customer Onboarding jobs?

Cities in Georgia with the most Remote Customer Onboarding job openings:

Remote Customer Onboarding jobs near you
Infographic showing various Remote Customer Onboarding job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Remote Customer Experience Coordinator

Nexora Talent

Atlanta, GA • Remote

$17.25 - $22.50/hr

Part-time

Posted 23 days ago

Job description

Customer Experience Coordinator (Remote)

We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth, organized, and positive from start to finish.

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and service coordination, provide accurate information, and help create outstanding customer experiences. This is an excellent opportunity for individuals who enjoy helping others, working remotely, and building strong relationships through exceptional service.

Key Responsibilities

  • Respond to client inquiries via phone, email, and online messaging platforms.

  • Coordinate customer requests and assist with scheduling and service updates.

  • Provide clear and accurate information regarding available services and processes.

  • Maintain organized records of customer interactions and service details.

  • Ensure timely follow-up and deliver professional customer support.

  • Collaborate with team members to ensure a seamless client experience.

  • Resolve customer concerns efficiently while maintaining a high level of professionalism.

  • Deliver outstanding service that builds customer satisfaction and loyalty.

Benefits

  • 100% Remote position.

  • Flexible work schedule.

  • Comprehensive onboarding and training provided.

  • Performance-based growth opportunities.

  • Supportive and collaborative team environment.

  • Work-life balance with the flexibility of working from home.

Qualifications

  • Excellent verbal and written communication skills.

  • Strong customer service and interpersonal skills.

  • Highly organized with great attention to detail.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Comfortable using computers, online communication tools, and web-based platforms.

  • Self-motivated with the ability to work independently.

  • Previous customer service experience is a plus but not required.

  • Passion for helping clients and delivering exceptional customer experiences.

Apply