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Remote Customer Onboarding Jobs in Georgia (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...

OneStream

Senior Customer Success Manager (Georgia)

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross ... from onboarding through to ongoing engagement, retention, and growth. Serving as the primary ...

OnPay

Onboarding Coordinator

Atlanta, GA · Remote

$28.84 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role Onboarding Coordinators at OnPay are primarily responsible for ensuring the efficient and ... customer satisfaction, and support. * Remote flexibility: Work from anywhere in the U.S., or join ...

Posted today

OnPay

Onboarding Coordinator

Atlanta, GA · Remote

$28.84 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role Onboarding Coordinators at OnPay are primarily responsible for ensuring the efficient and ... customer satisfaction, and support. * Remote flexibility: Work from anywhere in the U.S., or join ...

Posted today

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work on a remote work schedule. We are considering remote candidates located across the U ... Customer onboarding throughout the process of connecting to the site, creating user accounts and ...

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work on a remote work schedule. We are considering remote candidates located across the U ... Customer onboarding throughout the process of connecting to the site, creating user accounts and ...

Honeywell

Sr. Sales Manager - REMOTE

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll work out of our Atlanta, GA location on a remote work schedule. In this role, you will ... Collaborate with cross-functional teams to ensure seamless customer onboarding, order processing ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

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All JobsCustomer Onboarding JobsRemote Customer Onboarding JobsRemote Customer Onboarding Jobs in Georgia

Remote Customer Onboarding information

What are the key skills and qualifications needed to thrive as a remote customer onboarding specialist, and why are they important?

To excel as a Remote Customer Onboarding Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms, onboarding software, and virtual meeting tools is typically required. Outstanding organization, patience, and empathy help build rapport and guide clients through new processes smoothly. These skills ensure customer satisfaction, efficient onboarding, and long-term client retention in a remote setting.

What is a remote customer onboarding specialist?

A Remote Customer Onboarding Specialist is a professional who helps new customers transition smoothly to a company’s products or services, working entirely online or from a remote location. Their responsibilities often include guiding customers through set-up processes, providing training or resources, and addressing initial questions or concerns. By ensuring customers have a positive first experience, they help drive product adoption and long-term satisfaction. This role requires strong communication skills, technical knowledge, and the ability to work independently. Remote onboarding specialists often use video calls, emails, and chat to interact with customers.

What are some typical challenges faced in a remote customer onboarding role, and how can they be managed effectively?

A common challenge in remote customer onboarding is building rapport and ensuring clear communication without face-to-face interaction. To manage this, professionals often rely on well-structured onboarding materials, regular check-ins via video or chat, and proactive follow-ups to address questions. Additionally, coordinating with internal teams—like sales and technical support—can require extra effort to keep everyone aligned remotely. Success in this role often comes from strong organizational skills and leveraging collaboration tools to maintain transparency and responsiveness.

What is the difference between Remote Customer Onboarding vs Remote Customer Support?

AspectRemote Customer OnboardingRemote Customer Support
Primary FocusGuiding new customers through product setup and initial useAssisting existing customers with troubleshooting and ongoing issues
Required SkillsCommunication, product knowledge, onboarding processesProblem-solving, technical knowledge, communication
Work EnvironmentCollaborative onboarding sessions, training platformsHelp desks, chat, email, phone support
Common CertificationsCustomer service, product-specific trainingTechnical support certifications, customer service

Remote Customer Onboarding focuses on welcoming new clients and ensuring they understand how to use a product effectively, while Remote Customer Support handles ongoing issues for existing customers. Both roles require strong communication skills, but onboarding emphasizes education and setup, whereas support centers on troubleshooting and problem resolution.

What are the most commonly searched types of Customer Onboarding jobs in Georgia?

The most popular types of Customer Onboarding jobs in Georgia are:

What are popular job titles related to Remote Customer Onboarding jobs in Georgia?

For Remote Customer Onboarding jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Customer Onboarding jobs in Georgia look for?

The top searched job categories for Remote Customer Onboarding jobs in Georgia are:

What cities in Georgia are hiring for Remote Customer Onboarding jobs?

Cities in Georgia with the most Remote Customer Onboarding job openings:

Remote Customer Onboarding jobs near you
Infographic showing various Remote Customer Onboarding job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, 18% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.

Remote Customer Service & Sales Representative

Globe Life American Income Division

Augusta, GA • On-site, Remote

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Customer Service & Sales Representative | Work From Home | Weekly Pay | Training Provided
Company: AO | Globe Life
Location: 100% Remote (United States)
Start a Career That Grows With You
Following a record-breaking year with more than 20% company growth, AO is expanding our remote team and looking for motivated individuals who enjoy helping people, building relationships, and growing professionally.
As a Remote Customer Service & Sales Representative, you'll connect with clients who have requested information, answer questions, explain benefit options, and help working families make informed decisions through scheduled virtual appointments.
No previous insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build a successful long-term career.
• No Cold Calling - Clients Request Information
• Full Training & Mentorship Provided
• Leadership Opportunities Based on Performance
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Provide exceptional customer service and client support.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Conduct scheduled virtual benefit review appointments.
  • Guide clients through the enrollment process.
  • Build long-term client relationships through trust and professionalism.
  • Maintain accurate client documentation and follow-up records.
  • Participate in weekly coaching, leadership development, and ongoing training.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance-based incentives.
🎓 Comprehensive Training & Mentorship
Receive virtual onboarding, one-on-one coaching, licensing guidance, and ongoing professional development.
📈 Career Growth
Advance into leadership opportunities based on performance, not tenure.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
Incentive Travel
Top performers may qualify for company-sponsored trips, leadership conferences, and recognition events.
Why AO?
  • 20%+ Company Growth
  • Recognized as a Top Workplace for Employee Happiness
  • A+ (Superior) Financial Strength Rating by A.M. Best
  • Part of Globe Life, one of North America's leading life insurance organizations
  • 100% Virtual Work Environment Since 2020

Our mission is simple:
Protect Every Child. Serve All Working People.
Who We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Self-motivated, dependable, and goal-oriented.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Open to coaching, learning, and professional growth.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administrative support, or sales is welcomed-but not required.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply