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Remote Customer Onboarding Jobs in Pooler, GA (NOW HIRING)

Remote Client Success Specialist Company: Globe Life AO Location: 100% Remote | Work From Home ... Receive structured onboarding, virtual training, one-on-one coaching, and ongoing mentorship from ...

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Year 1: Get licensed, complete onboarding, make your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Technical proficiency with CRM tools. Salesforce experience is a plus * Reliability, resilience ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Technical proficiency with CRM tools. Salesforce experience is a plus * Reliability, resilience ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Technical proficiency with CRM tools. Salesforce experience is a plus * Reliability, resilience ...

Remote Customer Onboarding information

See Pooler, GA salary details

$10

$19

$31

How much do remote customer onboarding jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer onboarding in Pooler, GA is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer onboarding specialist, and why are they important?

To excel as a Remote Customer Onboarding Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms, onboarding software, and virtual meeting tools is typically required. Outstanding organization, patience, and empathy help build rapport and guide clients through new processes smoothly. These skills ensure customer satisfaction, efficient onboarding, and long-term client retention in a remote setting.

What is a remote customer onboarding specialist?

A Remote Customer Onboarding Specialist is a professional who helps new customers transition smoothly to a company’s products or services, working entirely online or from a remote location. Their responsibilities often include guiding customers through set-up processes, providing training or resources, and addressing initial questions or concerns. By ensuring customers have a positive first experience, they help drive product adoption and long-term satisfaction. This role requires strong communication skills, technical knowledge, and the ability to work independently. Remote onboarding specialists often use video calls, emails, and chat to interact with customers.

What are some typical challenges faced in a remote customer onboarding role, and how can they be managed effectively?

A common challenge in remote customer onboarding is building rapport and ensuring clear communication without face-to-face interaction. To manage this, professionals often rely on well-structured onboarding materials, regular check-ins via video or chat, and proactive follow-ups to address questions. Additionally, coordinating with internal teams—like sales and technical support—can require extra effort to keep everyone aligned remotely. Success in this role often comes from strong organizational skills and leveraging collaboration tools to maintain transparency and responsiveness.

What is the difference between Remote Customer Onboarding vs Remote Customer Support?

AspectRemote Customer OnboardingRemote Customer Support
Primary FocusGuiding new customers through product setup and initial useAssisting existing customers with troubleshooting and ongoing issues
Required SkillsCommunication, product knowledge, onboarding processesProblem-solving, technical knowledge, communication
Work EnvironmentCollaborative onboarding sessions, training platformsHelp desks, chat, email, phone support
Common CertificationsCustomer service, product-specific trainingTechnical support certifications, customer service

Remote Customer Onboarding focuses on welcoming new clients and ensuring they understand how to use a product effectively, while Remote Customer Support handles ongoing issues for existing customers. Both roles require strong communication skills, but onboarding emphasizes education and setup, whereas support centers on troubleshooting and problem resolution.

What are the most commonly searched types of Customer Onboarding jobs in Pooler, GA?

The most popular types of Customer Onboarding jobs in Pooler, GA are:

What are popular job titles related to Remote Customer Onboarding jobs in Pooler, GA?

For Remote Customer Onboarding jobs in Pooler, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Onboarding jobs in Pooler, GA look for?

The top searched job categories for Remote Customer Onboarding jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Remote Customer Onboarding jobs?

Cities near Pooler, GA with the most Remote Customer Onboarding job openings:

Infographic showing various Remote Customer Onboarding job openings in Pooler, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 13% In-person, and 87% Remote job distribution, with an average salary of $40,593 per year, or $19.5 per hour.

(Remote) Client Representative

Globe Life American Income Division

Savannah, GA • On-site, Remote

$12.25 - $16.75/hr

Full-time

Medical, Life

Posted 5 days ago


Job description

Remote Client Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career Where Growth Is Recognized
Are you looking for a career that rewards initiative, supports professional development, and offers the flexibility to work from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing their careers within a collaborative, performance-focused environment.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide comprehensive training, mentorship, and ongoing support to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the long-term success of our team members through mentorship, leadership development, and performance-based advancement.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build long-term client relationships through trust and exceptional service
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and coaching
  • Strengthen communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing professionally through ongoing mentorship
Why Join AO?
At AO, we believe exceptional careers are built through mentorship, opportunity, and continuous learning. Our culture is designed to recognize performance, encourage growth, and support long-term professional success.
Professional Development
  • Structured onboarding and comprehensive training
  • Twice-weekly virtual training sessions
  • Ongoing coaching from experienced leaders
  • Leadership development opportunities
  • Clear pathways for career advancement
Recognition & Performance
Outstanding performance may be recognized through:
  • Performance-based bonuses
  • Leadership recognition programs
  • Company incentive trips and retreats
  • Team recognition events
  • Career advancement opportunities based on results and leadership
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No daily commute
  • Modern virtual work environment
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Strong work ethic and accountability
  • Professionalism and integrity
  • Strong organizational and time-management skills
  • Attention to detail
  • Ability to work independently in a remote environment
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient, accessible, and efficient hiring experience.
Ready to Build Your Future?
If you're looking for a career where your growth is supported, your contributions are recognized, and your success is driven by your commitment and performance, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow Professionally. Build Your Future. 🚀