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Manager Customer Onboarding Jobs in Pooler, GA (NOW HIRING)

Client Service Assistant

Savannah, GA · On-site

$57K - $67K/yr

... customer onboarding. Candidates with great interpersonal skills and enjoy working in a fast pace ... The chosen applicant will be responsible for supporting the Sales Manager with customer ...

Client Service Assistant

Savannah, GA · On-site

$57K - $67K/yr

... customer onboarding. Candidates with great interpersonal skills and enjoy working in a fast pace ... The chosen applicant will be responsible for supporting the Sales Manager with customer ...

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... They also manage scheduling, payroll submissions, workforce planning, hiring, onboarding ...

Enrollment Analyst II

Savannah, GA · On-site

$18.50 - $25.25/hr

The Enrollment Analyst is a key interface during customer onboarding. Overall, the Enrollment ... Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be ...

The Enrollment Analyst is a key interface during customer onboarding. Overall, the Enrollment ... Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be ...

The Enrollment Analyst is a key interface during customer onboarding. Overall, the Enrollment ... Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be ...

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Manager Customer Onboarding information

See Pooler, GA salary details

$29.5K

$75.5K

$127.2K

How much do manager customer onboarding jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager customer onboarding in Pooler, GA is $75,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $89,900.00 per year, depending on experience, location, and employer.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

How much do Manager Customer Onboarding make in the US?

The average salary for a Manager Customer Onboarding in the US is approximately $70,000 to $100,000 per year, depending on experience, industry, and location. Managers in this role typically oversee onboarding processes, coordinate with cross-functional teams, and may require skills in customer relationship management and onboarding tools.

What are the most commonly searched types of Customer Onboarding jobs in Pooler, GA?

The most popular types of Customer Onboarding jobs in Pooler, GA are:

What job categories do people searching Manager Customer Onboarding jobs in Pooler, GA look for?

The top searched job categories for Manager Customer Onboarding jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Manager Customer Onboarding jobs?

Cities near Pooler, GA with the most Manager Customer Onboarding job openings:

Client Service Assistant

Baldwin Legacy

Savannah, GA • On-site

$57K - $67K/yr

Full-time

Re-posted 21 days ago


Job description

Company Description
We balance the techniques of innovative promotion and the inspiration of genuine connections allowing us to display client services and products in a way that beneficially targets consumers.
Job Description
Client Service Assistant will perform customer interaction tasks to support a sales team for new customer onboarding. Candidates with great interpersonal skills and enjoy working in a fast pace environment are encouraged to apply to this direct-hire role. The chosen applicant will be responsible for supporting the Sales Manager with customer correspondence, account reviews, team training, and reporting.
Salary range: $57000 - $67000 per year.
Job Description
  • Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.
  • Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.
  • Collaborate with the sales, design, procurement, and construction teams to improve workflows.
  • Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect.
  • Providing consistent, concise, accurate internal and external communications.
  • Listening to customer grievances resolving any potential concerns peacefully; referring them to the correct staff member if necessary.
  • Responding to customer requests in a courteous and timely manner.
  • Informing customers of service features.
  • Effectively communicate and present the product solution and value proposition to customers.

Qualifications
  • High school diploma or equivalent.
  • Prior customer service experience preferred, not required.
  • Problem-solving and conflict resolution skills.
  • Able to accomplish a variety of tasks in an efficient, organized manner.
  • Upbeat and outgoing personality.
  • Positive attitude.
  • Good communicator and team player.

Additional Information
All your information will be kept confidential according to EEO guidelines.