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Customer Experience Manager Jobs in Pooler, GA (NOW HIRING)

Montage International

Guest Experience Manager

Bluffton, SC · On-site

$16.75 - $19/hr

Guest Experience Manager SUMMARY The Guest Experience Manager is responsible for the management and ... Ensuring excellent customer service is provided to guests throughout their stay * Selecting ...

TJX Companies

Customer Experience Coordinator

Savannah, GA · On-site

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Savannah, GA · On-site

$13 - $13.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Experience Coordinator

Savannah, GA · On-site

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Savannah, GA · On-site

$14 - $14.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Savannah, GA · On-site

$13 - $13.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Experience Coordinator

Savannah, GA

$13 - $13.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

Utilize CRM and leasing software to track follow up and applicant progress. * Lead and support the ... Previous experience in leasing, sales, customer service, or related field preferred * Strong ...

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All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in Pooler, GA

Customer Experience Manager information

See Pooler, GA salary details

$22.3K

$52.7K

$91.8K

How much do customer experience manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer experience manager in Pooler, GA is $52,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $63,600.00 per year, depending on experience, location, and employer.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

What are the most commonly searched types of Customer Experience jobs in Pooler, GA?

The most popular types of Customer Experience jobs in Pooler, GA are:

What are popular job titles related to Customer Experience Manager jobs in Pooler, GA?

For Customer Experience Manager jobs in Pooler, GA, the most frequently searched job titles are:

What job categories do people searching Customer Experience Manager jobs in Pooler, GA look for?

The top searched job categories for Customer Experience Manager jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Customer Experience Manager jobs?

Cities near Pooler, GA with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,693 per year, or $25.3 per hour.

Experience Manager

RMC Resort Management

Hilton Head Island, SC

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Our Story

RMC Resort Management is where excellence in property management has been our hallmark for over 30 years. As a locally owned and independent resort management company headquartered on the beautiful Hilton Head Island, we pride ourselves on delivering innovative management services, passionate leadership, and unparalleled value to our clients.
Our solid reputation, built over decades of proven success, stands as a testament to our commitment to quality and client satisfaction. At RMC Resort Management, our unique management structure and hands-on executive business model ensure that your property receives constant, personalized attention from the most experienced and qualified professionals in the industry.
With RMC, you benefit from a comprehensive approach that guarantees no excuses, only results. Trust us to enhance the value and appeal of your resort property with the meticulous care and dedication that only a local expert with a long-standing presence in the community can provide.

The Mission

As an Experience Manager at RMC Resort Management, you’ll turn every resort moment into something guests can’t stop talking about—on Hilton Head Island, onsite, full time, at $25–$30/hour. This role exists to elevate the guest journey through sharp coordination, fast problem-solving, and a relentless focus on service excellence.
Key responsibilities:
- Lead and refine on-property guest experience touchpoints and service standards
- Coordinate across teams to ensure smooth, memorable arrivals, stays, and departures
- Handle escalations with calm urgency, resolving issues and spotting patterns to prevent repeats
- Track feedback and share clear, actionable improvements
Required qualifications/skills:
- Strong communication, organization, and customer-first judgment
- Proven ability to thrive in a fast-moving, high-visibility environment
- Confident decision-making and a consistent, professional presence
Ready to raise the bar on unforgettable stays? Apply today.

Your Daily Rush

You start by scanning guest feedback and today’s occupancy pulse, then set quick priorities with the front-line team. Midday brings a mix of guest touchpoints—checking that standards feel seamless, stepping in when a moment needs a save, and turning surprises into wins. Between conversations, you capture what’s working, what’s not, and what needs tightening. You wrap by aligning tomorrow’s plan with the team so the next wave of arrivals feels effortless and electric.

Rewards That Hit

Medical, Dental, and Vision coverage; 401(k); Competitive Salary; Paid Time Off; a stocked Snack/Drink Room; and Employee Discounts.

Apply