ZipRecruiter

Log In

1

Manager Customer Onboarding Jobs in Georgia (NOW HIRING)

RemX

Customer Service Specialist

Atlanta, GA · On-site

$25/hr

Support customer onboarding and account setup * Maintain and update customer account information ... Deliver excellent customer service while managing multiple priorities Qualifications: * 1-3 years ...

Barco

Customer Success Project Manager

North Metro, GA · On-site

Support customer onboarding, adoption, and long-term utilization of Barco solutions. * Develop ... Collaborate with Sales and Account Management teams to identify expansion, upgrade, and renewal ...

Yancey Bros Co

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

Account Management * Coordinate customer pre-registration and onboarding activities for digital platforms including PCC, VisionLink, Cat Central, and other Caterpillar applications. * Create and ...

Yancey Bros.co

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

Account Management * Coordinate customer pre-registration and onboarding activities for digital platforms including PCC, VisionLink, Cat Central, and other Caterpillar applications. * Create and ...

Yancey Bros. Co.

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

Account Management * Coordinate customer pre-registration and onboarding activities for digital platforms including PCC, VisionLink, Cat Central, and other Caterpillar applications. * Create and ...

BARCO

Customer Success Project Manager

Duluth, GA · On-site

$95 - $130/hr

Develop and manage project plans, schedules, budgets, risk registers, and communication plans ... Support customer onboarding, adoption, and long-term utilization of Barco solutions. * Develop ...

Kemira

Customer Operations Specialist

Atlanta, GA · On-site

We are now looking for a Customer Operations Specialist for our supply chain management team. As ... Support customer onboarding activities and account transitions * Process orders through SAP ...

EAE USA Inc

Finance Specialist

Tucker, GA · On-site

Position Summary EAE USA INC. is seeking a Finance Specialist to own customer-facing finance processes, including new customer onboarding, customer documentation and tax exemption management ...

next page

Showing results 1-20

All JobsCustomer Onboarding JobsManager Customer Onboarding JobsManager Customer Onboarding Jobs in Georgia

Manager Customer Onboarding information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do manager customer onboarding jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager customer onboarding in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

How much do Manager Customer Onboarding make in the US?

The average salary for a Manager Customer Onboarding in the US is approximately $70,000 to $100,000 per year, depending on experience, industry, and location. Managers in this role typically oversee onboarding processes, coordinate with cross-functional teams, and may require skills in customer relationship management and onboarding tools.

What are the most commonly searched types of Customer Onboarding jobs in Georgia?

The most popular types of Customer Onboarding jobs in Georgia are:

What are popular job titles related to Manager Customer Onboarding jobs in Georgia?

For Manager Customer Onboarding jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Manager Customer Onboarding jobs in Georgia look for?

The top searched job categories for Manager Customer Onboarding jobs in Georgia are:

What cities in Georgia are hiring for Manager Customer Onboarding jobs?

Cities in Georgia with the most Manager Customer Onboarding job openings:

Manager Customer Onboarding jobs near you
Infographic showing various Manager Customer Onboarding job openings in Georgia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Internal Customer Onboarding Specialist

Guardian Pharmacy, LLC

Marietta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Marietta, Georgia, United States of America
Extraordinary Care. Extraordinary Careers.
With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Guardian Pharmacy of Atlanta, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Marietta, Georgia.
Why Guardian Pharmacy of Atlanta? We're reimagining medication management and transforming care.
Who We Are and What We're About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
Responsible for coordinating and completing all internal tasks related to the onboarding of new business. Ensures initial servicing of new customer residents is smooth and error free by acting as internal liaison/quality assurance point person upon startup of service and on-boarding of patients.
ESSENTIAL JOB FUNCTIONS (include the following):
  • Establish and maintain set up of new facilities within pharmacy management system.
    • Use account information to configure system settings including ECM folders/workflows based on requirements.
    • Customize workflows, templates, forms, and other settings to align with the needs of the facility.
    • Communicate with Account Manager as needed to obtain adequate information for patient/facility profiles.
    • Devise plan to maintain accurate med lists until facility's go live date.
  • Conduct Quality Assurance and Testing: Ensure accuracy of information and tests interface to ensure correct setup and functionality.
  • Troubleshoot issues and provide ongoing support for interface related problems.
  • Collaborate with internal teams to address any identified issues or gaps in system performance.
  • Serve as primary contact for eMAR/EHR-related customer and team member inquiries.
  • Ensure compliance with all company policies.
  • Provide assistance in pharmacy operations on an as needed basis.
  • Other essential functions and duties may be assigned as needed

EDUCATION AND/OR CERTIFICATIONS
  • High School Diploma or GED required
  • Pharmacy Technician license/certification/registration (per state requirements)

SKILLS AND QUALIFICATIONS:
  • 2+ years of related experience (advanced degree may substitute for experience)
  • Advanced computer skills: pharmacy operations system experience required
  • Ability to work independently and deliver to deadlines
  • Ability to solve problems with minimal direction
  • Great attention to detail and accuracy
  • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
  • Quality minded; motivated to seek out errors and inquire when something appears inaccurate
  • Working knowledge of State Assisted Living regulations and facility requirements
  • Experience working with medication administration records

ATTRIBUTES REQUIRED:
  • Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
  • Relational - ability to build relationships with business unit management and become "trusted advisor"
  • Strategy and Planning - ability to think ahead, plan and manage time efficiently
  • Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
  • Team Oriented - ability to work effectively and collaboratively with all team members

LANGUAGE SKILLS:
  • Ability to communicate clearly and concisely in verbal and written form
  • Strong communication skills and a customer service attitude
  • Must be able to frequently communicate with customers and/or with others about customer's requirements, complaints, and common inquiries.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the job.
  • While performing the duties of this job, the employee is regularly required to communicate with others inside and outside the pharmacy, including the ability to express oneself and exchange information in what, at times, could be a stressful or high-pressure environment.
  • The employee frequently is required to move about the office/pharmacy to access files, use office equipment, and to interact with others. The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
  • Employee must be able to constantly operate computers, phones, and other office equipment.
  • Employee must be able to bend, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job.
  • The noise level in the work environment is usually low to moderate.
  • Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines.
  • Requires desk work in office environment.
  • Ability to work flexible hours including weekends

FLSA STATUS: Non-Exempt
Consistent with applicable federal and state laws, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
This description reflects the Company's assessment of the essential functions of the job, but does not proscribe or restrict other tasks that may be assigned from time to time. Duties, responsibilities, and activities may change at any time with or without notice.
What We Offer:
Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."
Compensation & Financial
  • Competitive pay
  • 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
  • Medical, Dental and Vision
  • Health Savings Accounts and Flexible Spending Accounts
  • Company-paid Basic Life and Accidental Death & Dismemberment
  • Company-paid Long-Term Disability and optional Short-Term Disability
  • Voluntary Employee and Dependent Life, Accident and Critical Illness
  • Dependent Care Flexible Spending Accounts

Wellbeing
  • Employee Assistance Program (EAP)
  • Guardian Angels (Employee assistance fund)

Time Off
  • Paid holidays and sick days
  • Generous vacation benefits based on years of service

The Guardian Difference
Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.
Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.
Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.
At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like.

Apply