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Remote Customer Feedback Jobs in Romeoville, IL (NOW HIRING)

Melio

Customer Success Manager

Chicago, IL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT ... Continuously evaluate customer health signals and feedback to surface churn risks and growth ...

Cytovale

Field Service Engineer II

Chicago, IL · Remote

Customer-first mentality: Address customer feedback promptly and escalate issues to quickly ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Cytovale, Inc

Field Service Engineer II

Chicago, IL · On-site +1

Customer-first mentality: Address customer feedback promptly and escalate issues to quickly ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

zerohash

Senior Product Manager, Transact (Remote)

Chicago, IL · Remote

$129K - $170K/yr

Gather and analyze customer feedback to inform product decisions. * Stay up-to-date with industry developments and emerging technologies. * Work closely with engineering, design, marketing, and sales ...

YO AI Labs

Lawyer - Remote

Chicago, IL · Remote

$81K - $106K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... Assess and provide structured feedback on legal texts for clarity, accuracy, and alignment with ...

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All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Romeoville, IL

Remote Customer Feedback information

See Romeoville, IL salary details

$10

$19

$27

How much do remote customer feedback jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer feedback in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Romeoville, IL? For Remote Customer Feedback jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Feedback jobs in Romeoville, IL look for? The top searched job categories for Remote Customer Feedback jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Customer Feedback jobs? Cities near Romeoville, IL with the most Remote Customer Feedback job openings:
Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Romeoville, IL as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

339th of 485 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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