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Remote Customer Service Researcher Jobs in Romeoville, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

HMG Careers

Remote Customer Service and Sales

Joliet, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely,

HMG Careers

Remote Customer Service and Sales

Joliet, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely,

HMG Careers

Remote Customer Service and Sales

Aurora, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely,

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All JobsCustomer Service Researcher JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Romeoville, IL

Remote Customer Service Researcher information

See Romeoville, IL salary details

$30.6K

$115.3K

$167.7K

How much do remote customer service researcher jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote customer service researcher in Romeoville, IL is $115,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $157,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Remote Customer Service Researcher jobs in Romeoville, IL? For Remote Customer Service Researcher jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Researcher jobs in Romeoville, IL look for? The top searched job categories for Remote Customer Service Researcher jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Customer Service Researcher jobs? Cities near Romeoville, IL with the most Remote Customer Service Researcher job openings:
Remote Customer Service Researcher jobs near you
Infographic showing various Remote Customer Service Researcher job openings in Romeoville, IL as of June 2026, with employment types broken down into 3% As Needed, 74% Full Time, 10% Part Time, 5% Temporary, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $115,320 per year, or $55.4 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 427 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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