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Remote Customer Feedback Jobs in Wheaton, IL (NOW HIRING)

Henkel AG & Co. KGaA

Field Technician

Elk Grove Village, IL · Remote

$19.50 - $26.50/hr

Leverage customer feedback to drive optimization in customer service and identify new business ... Drive customer experience by optimizing automated customer interactions and enhancing remote ...

YO AI Labs

Product Owner - Remote

Chicago, IL · Remote

$120 - $200/hr

Remote Role Summary We are seeking a strong Product Owner to work with engineering, data, and ... Use customer feedback and product data to improve the product. * Partner closely with engineering ...

New

Melio

Customer Success Manager

Chicago, IL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT ... Continuously evaluate customer health signals and feedback to surface churn risks and growth ...

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All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Wheaton, IL

Remote Customer Feedback information

See Wheaton, IL salary details

$9

$18

$26

How much do remote customer feedback jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer feedback in Wheaton, IL is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Wheaton, IL?

For Remote Customer Feedback jobs in Wheaton, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Feedback jobs in Wheaton, IL look for?

The top searched job categories for Remote Customer Feedback jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Remote Customer Feedback jobs?

Cities near Wheaton, IL with the most Remote Customer Feedback job openings:

Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Wheaton, IL as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,788 per year, or $18.2 per hour.

Remote Customer Service Representative

Annuity Health

Westmont, IL • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

350th of 500 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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