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Remote Customer Experience Jobs in San Ramon, CA

DataHub

Customer Centric Engineer

Palo Alto, CA · On-site +1

Experience troubleshooting and debugging code in enterprise environments. * Excellent written and ... Remote Work All roles are remote unless otherwise specified in the . Review the to confirm if the ...

Qcells

QSS Customer Support Specialist

San Francisco, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and ... Own the customer experience from start to finish * Ability to escalate issues when necessary

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Vianai Systems

Customer Engineer (Remote)

Palo Alto, CA · Remote

$140K - $180K/yr

Vianai is looking for an experienced Customer Engineer who will augment our human-centered products through customer interaction and proviging technical workarounds. We need you to drive technical ...

LHH US

Customer Service Representative

Dublin, CA · Remote

$18/hr

This will be a 100% remote contract opportunity with our client and will work PST hours. Product ... Deliver a positive customer experience while meeting response time and quality expectations.

LHH US

Customer Service Representative

Dublin, CA · Remote

$18/hr

This will be a 100% remote contract opportunity with our client and will work PST hours. Product ... Deliver a positive customer experience while meeting response time and quality expectations.

Retell AI

Customer Success Engineer

San Francisco, CA · On-site +1

While the role is primarily based in our Redwood City office, we're open to remote candidates with strong Customer Success Engineering experience and exceptional technical backgrounds. KEY ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in San Ramon, CA

Remote Customer Experience information

See San Ramon, CA salary details

$11

$21

$30

How much do remote customer experience jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer experience in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in San Ramon, CA?

The most popular types of Customer Experience jobs in San Ramon, CA are:

What are popular job titles related to Remote Customer Experience jobs in San Ramon, CA?

For Remote Customer Experience jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in San Ramon, CA look for?

The top searched job categories for Remote Customer Experience jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Remote Customer Experience jobs?

Cities near San Ramon, CA with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in San Ramon, CA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Phone Enrollment Sales Rep (CSR)

British Swim School

South San Francisco, CA • On-site, Remote

$20/hr

Part-time

Retirement, PTO

Re-posted 23 days ago

Job description

Responsive recruiter
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

Status: Part-time, Non-Exempt, potential to become full-time
Location: Remote
Service Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.
Knowledge, Skills and Ability
  • Enthusiastic, assertive personality with customer service skills
  • Strong listener with a sense of urgency to resolve issues or provide solutions
  • Effectively communicate with customers and employees, bi-lingual is a plus
  • Disciplined to follow schedules, policies, and procedures of British Swim School
  • Able to multi-task using phone systems and appropriate computer programs.

Qualifications
  • Minimum of two years of customer service and sales experience
  • High School or some college education or equivalent experience.
  • Must have quiet space without distractions for work

Job Type: Part-time
Salary: $20.00 per hour
Expected hours: No less than 20 per week
Experience level:
  • 2 years

Shift:
  • Day shift
  • Evening shift
  • Rotating shift

Schedule day range:
  • Must have weekend availability

Work setting:
  • Remote

Work Location: Remote
This is a remote position.
Compensation: $20.00 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the "Survival of the Littlest."
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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