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Remote Customer Experience Jobs in Wisconsin (NOW HIRING)

TTEC

$18/hr

Job Details Your potential has a place here with TTECs award-winning employment experience. As a ... support, remote services, navigation, infotainment, and account access * Research customer ...

TTEC

$18/hr

Job Details Your potential has a place here with TTECs award-winning employment experience. As a ... Deliver white glove customer support across channels. * Provide expert product and fragrance ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Experience leading customer presentations and executive-level discussions * Experience working with ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Experience leading customer presentations and executive-level discussions * Experience working with ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Experience leading customer presentations and executive-level discussions * Experience working with ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Experience with MDM systems with emphasis on billable read workflows. * Excellent customer service ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Experience selling or supporting print and promotional products and solutions. What We Offer

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Experience selling or supporting print and promotional products and solutions. What We Offer

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in Wisconsin

Remote Customer Experience information

See Wisconsin salary details

$9

$18

$27

How much do remote customer experience jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer experience in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in Wisconsin?

The most popular types of Customer Experience jobs in Wisconsin are:

What are popular job titles related to Remote Customer Experience jobs in Wisconsin?

For Remote Customer Experience jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Wisconsin look for?

The top searched job categories for Remote Customer Experience jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Customer Experience jobs?

Cities in Wisconsin with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Remote Member Support Advisor - Customer Service & Benefits

Globe Life American Income Division

Milwaukee, WI • On-site, Remote

Full-time

Medical, Life

Posted 17 days ago

Job description

Remote Member Support Advisor - Customer Service & Benefits
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
Schedule: Flexible | Work From HomeHelp People. Build Relationships. Grow Your Career.
Are you looking for a remote career where you can use your communication and customer service skills to make a meaningful difference?
AO is seeking motivated, people-focused professionals to join our growing team as Remote Member Support Advisors. In this role, you'll work virtually with working families, veterans, union members, and other eligible groups, helping them understand available supplemental benefits and financial protection options.
This opportunity combines customer service, benefits education, relationship building, and enrollment support in a fully remote environment.
Whether you're starting a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administrative support, or sales, we provide the training, mentorship, and ongoing development needed to help you succeed.
No prior insurance experience is required.About AO
AO is part of the American Income Division of Globe Life and has a long-standing history of serving working families and organizations across North America.
Our representatives work with members and families to help them understand supplemental life, accident, health, and financial protection options available to them.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to serve clients from home while staying connected through online training, mentorship, technology, and team collaboration.
Our culture emphasizes service, integrity, professional development, accountability, and long-term growth.What You'll Do
As a Remote Member Support Advisor, you'll serve as a trusted resource for members and their families throughout the benefits process.Member Support & Customer Service
  • Meet virtually with members through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain benefit programs clearly and professionally
  • Help members understand options based on their individual needs
  • Assist with applications, enrollments, and required documentation
  • Provide ongoing customer service and follow-up support
  • Maintain accurate member records and documentation
  • Build lasting relationships through professionalism, integrity, and consistent communication
Training & Professional Development
  • Participate in structured virtual onboarding and training
  • Attend ongoing coaching and professional development sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, customer service, and relationship-building skills
  • Collaborate with experienced team members and mentors
  • Develop skills that can lead to future leadership opportunities
What We Offer
🏡 100% Remote Flexibility
Build your career from home in a modern virtual environment.
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No daily commute
  • Virtual client appointments
  • Remote training and team collaboration
🤝 Client Opportunities Provided
Connect with members and families who have requested information regarding available benefits.
  • Focus on client education and service
  • Build relationships rather than relying on traditional prospecting
  • No cold calling
  • Provide ongoing support to members and their families
💰 Weekly Performance-Based Compensation
Representatives have opportunities for:
  • Weekly performance-based compensation
  • Performance bonuses and incentives
  • Recognition programs
  • Residual income opportunities
  • Leadership incentives as they advance

Compensation can vary based on individual activity, performance, and results.
📚 Comprehensive Training & Mentorship
No prior insurance experience is required.
We provide:
  • Structured onboarding
  • Virtual product and systems training
  • Weekly coaching
  • Ongoing mentorship
  • Professional development
  • Leadership training opportunities
🚀 Career Advancement
AO provides opportunities for motivated representatives to advance based on performance, initiative, consistency, and leadership ability.
Growth opportunities may include:
  • Leadership development
  • Team mentorship
  • Management opportunities
  • Professional coaching
  • Advanced leadership positions
Benefits, Recognition & Incentives
Qualifying representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities through client renewals
  • Leadership development and continuing education
  • Company-sponsored incentive trips
  • Leadership conferences and professional events
  • Performance recognition programs
  • Modern virtual technology and business tools

Eligibility and qualification requirements may apply.Who We're Looking For
Successful candidates typically demonstrate:
  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal abilities
  • Positive attitude and professional demeanor
  • Active listening and problem-solving skills
  • Self-motivation and personal accountability
  • Dependable work ethic
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Comfort communicating through Zoom and other virtual platforms
  • Integrity and attention to detail
  • Coachability and willingness to learn

Most importantly, we're looking for individuals who genuinely enjoy helping people and building relationships.Helpful Experience - Not Required
Experience in any of the following areas can be beneficial:
  • Customer Service
  • Member Services
  • Healthcare
  • Hospitality
  • Retail
  • Education
  • Administrative Support
  • Client Relations
  • Call Center Operations
  • Sales

No prior insurance experience is required. Training and mentorship are provided.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable working and communicating virtually
  • Be willing to complete required training and professional development
Why AO?
AO proudly serves working families, veterans, union members, and other eligible groups by helping them understand supplemental benefit and financial protection programs.
Our culture is built around mentorship, collaboration, professional development, and recognizing individual achievement. You'll have access to experienced leaders who can help you strengthen your skills, develop professionally, and prepare for future advancement.
This opportunity may be a strong fit if you want to:
  • Build a flexible career from home
  • Help people while developing valuable professional skills
  • Work with members who have requested benefit information
  • Advance based on performance rather than seniority
  • Develop leadership skills through mentorship
  • Build long-term earning potential through client relationships and renewals
Interview Process
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.Ready to Get Started?
If you're looking for a flexible remote career where you can serve others, build meaningful relationships, develop professionally, and create long-term growth opportunities, we'd love to hear from you.
Apply today to be considered for our Remote Member Support Advisor opportunity.Support Families. Build Relationships. Grow Your Future with AO. 🚀

Apply