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Remote Customer Experience Jobs in Wisconsin (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

8x8, Inc. (U.S)

Customer Advocacy Manager

Wausau, WI · Remote

At 8x8, we are looking for a remote Customer Advocacy Program Manager to join our growing Customer ... Demonstrated experience managing a customer reference program, customer champion program, or ...

8x8, Inc. (U.S)

Customer Advocacy Manager

Wausau, WI · Remote

At 8x8, we are looking for a remote Customer Advocacy Program Manager to join our growing Customer ... Demonstrated experience managing a customer reference program, customer champion program, or ...

NV5

Remote Sensing Technician

Sheboygan Falls, WI · Remote

... customers solve the world's toughest problems. The NV5 family brings together talent across a wide ... Experience with GNSS survey practices and instrumentation * Experience with databases and ...

NV5

Remote Sensing Technician

Sheboygan Falls, WI · On-site +1

... customers solve the world's toughest problems. The NV5 family brings together talent across a wide ... Experience with GNSS survey practices and instrumentation * Experience with databases and ...

PracticeTek

Manager, Customer Success

Green Bay, WI · On-site +1

... experience feel effortless, owning it openly, and striving to do right in every decision. These ... For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role!

Sprocket Security

Customer Support Specialist

Madison, WI · On-site +1

$18.25 - $24.50/hr

Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... Experience standing up support and engagement tooling and excited to build AI-driven support ...

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in Wisconsin

Remote Customer Experience information

See Wisconsin salary details

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How much do remote customer experience jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer experience in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What are the most commonly searched types of Customer Experience jobs in Wisconsin? The most popular types of Customer Experience jobs in Wisconsin are:
What are popular job titles related to Remote Customer Experience jobs in Wisconsin? For Remote Customer Experience jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience jobs in Wisconsin look for? The top searched job categories for Remote Customer Experience jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Customer Experience jobs? Cities in Wisconsin with the most Remote Customer Experience job openings:
Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Remote Customer Enrollment Specialist

McQuade Organization

Kenosha, WI • Remote

Full-time

Re-posted 14 days ago

Job description

-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.

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