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Customer Experience Associate Jobs in Wisconsin (NOW HIRING)

Exaways Corporation

Customer Experience Associate

Pewaukee, WI · On-site

$16.25 - $21.50/hr

Customer Experience Associate Location: Pewaukee, WI Job Type: 1 to 2 days remote and rest onsite. POSITION SUMMARY The Customer Experience (CX) Associate role is the critical tactical execution role ...

Halma plc

Customer Experience Associate

Sussex, WI · On-site

$16 - $21.50/hr

Customer Experience Associate Help grow a safer, cleaner, healthier future for everyone, every day. Why join AVIRE? Do you have an entrepreneurial mindset? Do you like being part of high growth, high ...

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$10

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How much do customer experience associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer experience associate in Wisconsin is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.35 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Wisconsin?

The most popular types of Customer Experience jobs in Wisconsin are:

What are popular job titles related to Customer Experience Associate jobs in Wisconsin?

For Customer Experience Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Wisconsin look for?

The top searched job categories for Customer Experience Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Experience Associate jobs?

Cities in Wisconsin with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,902 per year, or $18.7 per hour.

Customer Experience Associate

Exaways Corporation

Pewaukee, WI • On-site

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 hours ago

Job description

Customer Experience Associate
Location: Pewaukee, WI
Job Type: 1 to 2 days remote and rest onsite.
POSITION SUMMARY
The Customer Experience (CX) Associate role is the critical tactical execution role within Customer
Experience. A CX Associate's primary responsibility focuses on executing and facilitating customer
orders and quote requests. Execution and communication are critical to retaining our customers by
delivering a great experience in this role.
ESSENTIAL DUTIES
• Order entry
• Quote Delivery
• Inbound and outbound call activity
• Cross-functional communication with internal business partners
• Communication with the customer to facilitate product order or quoting
• Proactive communication if order status changes and requires customer
engagement
• Uncovering potential sales opportunities and leads
• Utilizing upsell technologies to grow the business beyond the current state
SUPERVISORY RESPONSIBILITIES
• This position does not require supervisory responsibilities.
REQUIRED SKILLS/ABILITIES
• High School Diploma or beyond
• 3+ years of sales and/or account management experience
• Microsoft Office (including Outlook, Excel, etc.), ERP Systems, CRM Knowledge
EVEN BETTER IF YOU HAVE...
• Bachelor's degree
• 0-5 years of customer success or customer service experience
• Knowledge of fluid power systems
• Fluid power systems training/certifications
• Knowledge of the MRO (maintenance, repair, and operations) industry
PHYSICAL REQUIREMENTS
The physical requirements for this position are typical for a sedentary office environment, including
considerable time spent in a stationary position, at a desk using a computer terminal and keyboard.
Movement about the office and standing are required occasionally.
WORK ENVIRONMENT
The work environment for this position is typical for an office, including protection from
weather conditions and usual office equipment noise.
The above is intended to describe the general content of and requirements of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in
this job description restricts management's right to assign or reassign duties and responsibilities to
this job at any time. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
WHAT WE OFFER
Along with competitive compensation and career advancement opportunities, we offer a
comprehensive total rewards package. Qualifying employees receive:
• Medical, dental, and vision coverage
• Company paid life and AD&D coverage
• Company paid short- and long-term disability coverage
• Voluntary benefit products
• 401(k) retirement savings plan with a generous company match
• Generous PTO allowances and paid holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Voting Leave
• Parental Leave

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