ZipRecruiter

Log In

2

Remote Customer Experience Manager Jobs in Decatur, IL

HMG Careers

Remote Sales Representative

Long Creek, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Cornland, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Maroa, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Maroa, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Assumption, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Boody, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Beason, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Stonington, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Ivesdale, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Latham, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

De Land, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Sullivan, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Boody, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Illiopolis, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Niantic, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Sales Coordinator Remote

Mount Zion, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Oreana, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

La Place, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Hammond, IL ยท Remote

$69K/yr

Exceptional training with experienced managers. * High-quality leads provided: no calling family or ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

next page

Showing results 1-20

People also search for

All JobsRemote Customer Experience Manager JobsRemote Customer Experience Manager Jobs in Decatur, IL

Remote Customer Experience Manager information

See Decatur, IL salary details

$23.8K

$56.3K

$98K

How much do remote customer experience manager jobs pay per year?

As of May 31, 2026, the average yearly pay for remote customer experience manager in Decatur, IL is $56,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $67,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Experience Manager, and why are they important?

To thrive as a Remote Customer Experience Manager, you need expertise in customer service strategy, data analysis, and leadership, often supported by a bachelor's degree and relevant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce or Zendesk, as well as proficiency in communication and project management tools, is typically required. Exceptional communication, problem-solving, and empathy help you lead teams and resolve complex customer issues remotely. These skills and qualities are essential to deliver seamless customer experiences, drive team performance, and ensure customer satisfaction in a virtual environment.

How does a Remote Customer Experience Manager typically collaborate with cross-functional teams to enhance customer satisfaction?

As a Remote Customer Experience Manager, you'll regularly coordinate with teams such as product development, marketing, and support to identify customer pain points and implement solutions. Collaboration often happens via virtual meetings, shared project management tools, and data analytics platforms. You'll translate customer feedback into actionable insights, advocate for customer-centric changes, and ensure that all departments align on delivering a seamless experience. Effective communication and proactive relationship-building with remote colleagues are essential to drive initiatives and foster a customer-first culture.

What does a Remote Customer Experience Manager do?

A Remote Customer Experience Manager is responsible for overseeing and improving the interactions that customers have with a company, but does so while working from a remote location. Their duties typically include analyzing customer feedback, resolving escalated issues, developing strategies to enhance customer satisfaction, and leading remote customer service teams. They use digital tools to monitor customer journeys and ensure consistent, high-quality service across all channels. The ultimate goal is to foster customer loyalty and drive positive business outcomes by ensuring a seamless and satisfying experience.

What is the difference between Remote Customer Experience Manager vs Remote Customer Support Specialist?

AspectRemote Customer Experience ManagerRemote Customer Support Specialist
CredentialsExperience in customer service, leadership skills, possibly a degree in business or related fieldCustomer service training, basic technical knowledge, high school diploma or equivalent
Work EnvironmentOversees customer experience strategies, collaborates with teams, manages customer feedbackHandles customer inquiries, resolves issues, provides support via chat, email, or phone
Employer & Industry UsageUsed across retail, tech, finance, and service industries for improving customer satisfactionCommon in call centers, tech support, e-commerce, and service sectors

The Remote Customer Experience Manager focuses on overseeing and improving the overall customer journey, requiring leadership and strategic skills. In contrast, the Remote Customer Support Specialist handles direct customer interactions, providing support and resolving issues. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are popular job titles related to Remote Customer Experience Manager jobs in Decatur, IL? For Remote Customer Experience Manager jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Manager jobs in Decatur, IL look for? The top searched job categories for Remote Customer Experience Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Remote Customer Experience Manager jobs? Cities near Decatur, IL with the most Remote Customer Experience Manager job openings:
Remote Customer Experience Manager jobs near you

Remote Sales Representative

HMG Careers

Long Creek, IL โ€ข Remote

$69K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.

Job description

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.


You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

๏ปฟWhat We Offer:

  • Remote,ย work from home career.
  • Average first-year earnings of $69K commission + bonuses.
  • Life-long residual incomeย through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional trainingย with experienced managers.
  • High-quality leads provided: no calling family or friends.
  • Flexibleย hours:ย this is a fulltime career, but you can choose when you work.
  • Opportunitiesย for advancement and recognition asย we promote from within.
  • Dynamic Team Environment:ย Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.


Qualities We Value:

  • Willingness to learnย and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality:ย a positive and approachable demeanor.
  • A strong desire to helpย others: provide valuable advice and services.
  • Effective Communication Skills:ย your ability to connect with others is crucial.
  • Sales or customer service experienceย is advantageousย but not mandatory.

Your Qualifications:

  • Laptop or computerย with camera is required.
  • Possession of, or willingness to obtainย an LLQP license.
  • Basic computer literacyย is essential.
  • Primary residence in Canada or USA:ย you must reside in North America to be eligible.

Your Job Responsibilities:

  • Contact the leads we provideย to schedule virtual meetings with clients.
  • Present benefit programsย to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
]]>