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Remote To 20 Hr Customer Service Jobs in Decatur, IL

HB Travels

Customer Care Specialist - Remote

Decatur, IL · Remote

$16.50 - $21.75/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

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HMG Careers

Sales and Service Agent Remote

Lincoln, IL · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Oreana, IL · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Ivesdale, IL · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Macon, IL · Remote

$69K/yr

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsTo 20 Hr Customer Service JobsRemote To 20 Hr Customer Service JobsRemote To 20 Hr Customer Service Jobs in Decatur, IL

Remote To 20 Hr Customer Service information

See Decatur, IL salary details

$11

$19

$28

How much do remote to 20 hr customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote to 20 hr customer service in Decatur, IL is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.96 per hour, depending on experience, location, and employer.

What is a remote to 20 hr customer service job?

'Remote To 20 Hr Customer Service' jobs refer to customer service positions that are performed remotely (from home or another location outside of a traditional office) and typically offer up to 20 hours of work per week. These roles often involve assisting customers via phone, email, or chat, addressing questions, troubleshooting issues, and providing information about products or services. They are ideal for individuals seeking part-time, flexible work arrangements, such as students, caregivers, or those needing supplementary income. Employers usually require good communication skills, basic computer proficiency, and a reliable internet connection for these roles.

What skills and qualifications are needed to work as a remote customer service representative up to 20 hours per week?

To excel as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Exceptional patience, active listening, and time management skills help you stand out in this role. These competencies are critical for effectively resolving customer issues, maintaining satisfaction, and performing efficiently in a remote work environment.

What are common challenges faced by remote customer service representatives working part-time, and how can they be overcome?

Remote, part-time customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively across varying shifts, and staying motivated while working independently. To overcome these challenges, it's important to establish a dedicated workspace, use digital tools to stay organized, and participate actively in virtual team meetings or chats. Regularly checking in with your supervisor and seeking feedback can also help you stay connected and improve your performance.

What is the difference between Remote To 20 Hr Customer Service vs Remote To 20 Hr Call Center Representative?

AspectRemote To 20 Hr Customer ServiceRemote To 20 Hr Call Center Representative
CredentialsBasic customer service skills, sometimes a high school diplomaSimilar credentials, often requiring basic communication skills
Work EnvironmentHome-based, flexible hours, independent setupHome-based or call center environment, structured shifts
Industry UsageCustomer service across various industries like retail, tech, healthcarePrimarily in telecommunications, tech support, or sales sectors

Both roles involve remote customer interaction with similar credential requirements. The main difference lies in the typical industry and work environment structure, with call center representatives often working in more structured settings within specific sectors.

What are popular job titles related to Remote To 20 Hr Customer Service jobs in Decatur, IL?

For Remote To 20 Hr Customer Service jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Remote To 20 Hr Customer Service jobs in Decatur, IL look for?

The top searched job categories for Remote To 20 Hr Customer Service jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Remote To 20 Hr Customer Service jobs?

Cities near Decatur, IL with the most Remote To 20 Hr Customer Service job openings:

Remote To 20 Hr Customer Service jobs near you

Customer Service Professional (Remote)

Lyfserv Communications Ltd. Co.

Texas, IL • Remote

$12.75 - $16/hr

Full-time

Re-posted 24 days ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: FULL_TIME

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