Full Time Remote Customer Success Jobs in Decatur, IL

Account Executive 

Every company is in the Real Estate business even if it isn't their core product. Most often, it is their second or third highest expenditure, yet it's regularly overlooked and understaffed. As a result, companies miss strategic opportunities to save both time and money. RefineRE is changing all of that and creating a category in the process.

RefineRE has experienced explosive growth over the past year, and we now find ourselves experiencing more demand for our software since COVID. Companies find themselves needing to understand how they can optimize their real estate investments more than ever as they try to reduce costs across their portfolio. RefineRE is in a unique position to help these companies reduce their risk and costs with our platform.

We need an experienced Account Executive who can come in and hit the ground running. We need your experience in driving revenue from the inbound interest and target accounts we have. We are looking for a person who has an entrepreneurial spirit and is good with constant change as the company experiences explosive growth. If you have been in a start-up and experienced this type of growth, you will be a perfect candidate.

This opportunity is ideal for an individual who hopes to create change both within the organization and the Commercial Real Estate industry at large. You'll thrive if you love taking initiative, are proactive, and enjoy a large amount of autonomy and responsibility.

About RefineRE

RefineRE is the leading data, analytics, and benchmarking platform for corporate occupiers around the globe. We help Fortune 500 companies and beyond to aggregate all of their internal data in order to overlay external real estate, labor, and economic data to help companies make better, faster real estate decisions.

About You

Our ideal Account Executive hire will have 2-5 years of experience in SaaS sales - bonus if in the real estate industry!

Have a track record of exceeding quota in your previous positions.

Understand that a successful onboarding of a customer is imperative - the sale is not over when the customer signs.

Strong communication skills and the ability to foster internal feedback loops (i.e. between sales, marketing, product, customer success, etc.)

Tech-savvy with a problem solvers mentality

Comfortable owning the full sales process from pipeline creation to close.

What you'll do

Build your own strategy to drive pipeline development in your territory.

Listen to and empathize with various stakeholders at companies to understand what challenges real estate execs face when doing their work.

Convince the real estate departments to approach old problems in new ways, while leading deals from initial engagement to close.

Build a joint plan with the company that incorporates their goals and shows how RefineRE can support them in meeting and exceeding their goals.

Attend conferences and other events to share knowledge and meet transit leaders.

Work closely with the Customer Success team to deliver an exceptional experience for our customers.

Achieve and exceed revenue goals.

Beyond the Skills

We are looking for people who care deeply about the work RefineRE is doing. That can include being passionate about data, real estate, or mission-oriented projects that have a big real-world impact. We are serious about creating a culture that encompasses the core values of our company.

Team. You're a team player that believes in working with others to accomplish big goals.

Communication. You believe openness and honesty underpin effective communication.

Feedback. You're a voracious learner. You seek and give constructive feedback to improve your practice.

Growth. You are passionate about our work of providing a single-source commercial real estate occupier solution.

Diversity. You cherish other perspectives and opinions.

Impact. You constantly evaluate return on investment to optimize for positive impact.

We are committed to a workplace that is as dynamic, diverse, and passionate as the community we serve.