Raleigh, NC · Remote
$89K - $116K/yr
Minimum 5 years of experience as Business Analyst * A degree in Business, IT or any relevant field ... Fully Remote * Flexible Leave * International Environment * Competitive renumeration package
Raleigh, NC · Remote
$89K - $116K/yr
Minimum 5 years of experience as Business Analyst * A degree in Business, IT or any relevant field ... Fully Remote * Flexible Leave * International Environment * Competitive renumeration package
Raleigh, NC · Remote
$14.50 - $18.50/hr
Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work ...
Raleigh, NC · Remote
$14.50 - $18.50/hr
Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work ...
Durham, NC · Remote
$15.50 - $21/hr
Previous customer service or travel experience is helpful but not required What We Offer * Remote ... work opportunity * Flexible schedule * Access to travel industry training and resources * Ongoing ...
Durham, NC · Remote
$15.50 - $21/hr
Previous customer service or travel experience is helpful but not required What We Offer * Remote ... work opportunity * Flexible schedule * Access to travel industry training and resources * Ongoing ...
Morrisville, NC · On-site +1
$81K - $104K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... and Experience Vocational or Technical Training in in Computer Science, Information Systems ...
Morrisville, NC · On-site +1
$81K - $104K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... and Experience Vocational or Technical Training in in Computer Science, Information Systems ...
Morrisville, NC · On-site +1
$81K - $104K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... and Experience Vocational or Technical Training in in Computer Science, Information Systems ...
Morrisville, NC · On-site +1
$81K - $104K/yr
This position is full-time remote. Selected candidate must reside in North Carolina and be willing ... and Experience Vocational or Technical Training in in Computer Science, Information Systems ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Raleigh, NC · Remote
$35K - $55K/yr
We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... What You Will DoProvide a world class customer experience to anyone who reaches out for support.
Raleigh, NC · Remote
$35K - $55K/yr
We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... What You Will DoProvide a world class customer experience to anyone who reaches out for support.
Be Seen First
Cary, NC · Remote
$113K - $170K/yr
Pharmacy IT Systems Analyst - Epic Willow Inpatient (Remote) Compensation: $113,900-$170,851 annually, depending on experience and qualifications Work Schedule: Remote opportunity **This is a ...
Quick apply
Be Seen First
Cary, NC · Remote
$113K - $170K/yr
Pharmacy IT Systems Analyst - Epic Willow Inpatient (Remote) Compensation: $113,900-$170,851 annually, depending on experience and qualifications Work Schedule: Remote opportunity **This is a ...
Raleigh, NC · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... We are looking for an experienced senior level analyst with proven skillsets to detect and respond ...
New
Raleigh, NC · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... We are looking for an experienced senior level analyst with proven skillsets to detect and respond ...
New
Raleigh, NC · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... We are looking for an experienced senior level analyst with proven skillsets to detect and respond ...
New
Raleigh, NC · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... We are looking for an experienced senior level analyst with proven skillsets to detect and respond ...
New
Raleigh, NC · Remote
THE ROLE As a Product Strategy Analyst, you will help identify promising markets, companies ... COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and ...
Quick apply
Raleigh, NC · Remote
THE ROLE As a Product Strategy Analyst, you will help identify promising markets, companies ... COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and ...
Durham, NC · On-site +1
... and customer experience. * Identify opportunities for standardization across service lines ... Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities.
Durham, NC · On-site +1
... and customer experience. * Identify opportunities for standardization across service lines ... Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities.
... and customer experience. * Identify opportunities for standardization across service lines ... Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities.
... and customer experience. * Identify opportunities for standardization across service lines ... Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities.
... and customer experience. * Identify opportunities for standardization across service lines ... Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities.
... and customer experience. * Identify opportunities for standardization across service lines ... Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities.
May oversee the work of less experienced analysts in the work group. Responsibilities * Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies ...
May oversee the work of less experienced analysts in the work group. Responsibilities * Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies ...
... customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing ...
... customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing ...
... customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing ...
... customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing ...
... customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing ...
... customer experience, and deliver sustainable reductions in fraud losses. The Senior Director will lead a high-performing team of fraud strategists, analysts, and risk professionals while providing ...
Raleigh, NC · Remote
Primary Location: * Live anywhere that meets remote work requirements in the United States ... Meet with customers to analyze business and operational processes; develop clearly articulated ...
Raleigh, NC · Remote
Primary Location: * Live anywhere that meets remote work requirements in the United States ... Meet with customers to analyze business and operational processes; develop clearly articulated ...
Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred. The position is remote; however, occasional travel to FCB Hub Locations may be ...
New
Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred. The position is remote; however, occasional travel to FCB Hub Locations may be ...
New
$18.23 - $22.56
8% of jobs
$22.56 - $26.89
2% of jobs
$26.89 - $31.23
14% of jobs
$31.34 is the 25th percentile. Wages below this are outliers.
$31.23 - $35.56
32% of jobs
$35.56 - $39.89
14% of jobs
$42.42 is the 75th percentile. Wages above this are outliers.
$39.89 - $44.23
9% of jobs
$44.23 - $48.56
6% of jobs
$48.56 - $52.90
3% of jobs
$52.90 - $57.23
3% of jobs
$57.23 - $61.56
5% of jobs
$61.56 - $65.90
3% of jobs
$18
$39
$65
To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.
Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.
A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.
$89K - $116K/yr
Full-time
Medical, Life
Posted 16 days ago
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