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Remote Curriculum Content Developer Jobs in Orem, UT

RainFocus

Client Care Analyst (Remote)

Orem, UT · Remote

The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... Create useful knowledge content and update existing knowledge base articles * Develop and maintain ...

New

Workiva

Spring 2027 Intern - Marketing (MBA)

Orem, UT · On-site +1

$35/hr

Support the creation and refinement of marketing collateral through research and content curation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Curriculum Content Developer information

See Orem, UT salary details

$25.6K

$101.4K

$112.1K

How much do remote curriculum content developer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote curriculum content developer in Orem, UT is $101,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,900.00 and $111,300.00 per year, depending on experience, location, and employer.

What is a remote curriculum content developer?

A Remote Curriculum Content Developer designs and creates educational materials, lesson plans, and learning resources for online or distance learning programs. They collaborate with subject matter experts, instructional designers, and educators to develop engaging and effective content. This role often involves researching best teaching practices, incorporating multimedia elements, and aligning materials with curriculum standards. Since the position is remote, developers use digital tools to manage projects, communicate with teams, and deliver content efficiently.

What are the typical challenges faced when working as a remote curriculum content developer?

Remote Curriculum Content Developers often face challenges such as managing time across different projects, aligning content with specific client or organizational standards, and maintaining effective communication with dispersed team members. Adapting to rapidly changing educational technologies and ensuring content remains engaging for diverse learners can also be demanding. However, developers commonly use collaborative tools and regular check-ins to stay connected and manage workflow efficiently. Being proactive in seeking feedback and continuously updating skills can help overcome these challenges and lead to professional growth within the field.

What are the key skills and qualifications needed to thrive as a remote curriculum content developer, and why are they important?

To thrive as a Remote Curriculum Content Developer, you need expertise in instructional design, subject matter knowledge, and strong writing and editing skills, typically supported by a relevant degree or teaching certification. Familiarity with e-learning authoring tools (such as Articulate Storyline or Adobe Captivate), Learning Management Systems (LMS), and digital collaboration platforms is important. Outstanding organization, self-motivation, and clear communication are valuable soft skills, especially in a remote, often team-based environment. These abilities ensure the timely creation of engaging, effective, and accurate educational content that meets both learner and organizational goals.

What are popular job titles related to Remote Curriculum Content Developer jobs in Orem, UT?

For Remote Curriculum Content Developer jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Curriculum Content Developer jobs in Orem, UT look for?

The top searched job categories for Remote Curriculum Content Developer jobs in Orem, UT are:

Remote Curriculum Content Developer jobs near you

Client Care Analyst (Remote)

RainFocus

Orem, UT • Remote

Full-time

Retirement, PTO

Posted 2 days ago

New

Job description

RainFocus, one of the most innovative software companies, is in search of an exceptional Client Care Analyst.
 
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
 
About the Role:

The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. Our solution utilizes complex technologies and may require deep technical knowledge and excellent problem-solving skills to resolve.

You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.

You will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.​

Essential Responsibilities:
  • Inbound tickets - Review incoming support requests and evaluate risk, impact, and severity
  • Develop subject matter expertise in our technology
  • Provide technical support to clients via, cases and chat
  • Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
  • Ability to actively listen, ask relevant questions and challenge clients appropriately
  • Maintain ownership and communication responsibility for each assigned case from initial report through resolution, even when others are engaged to achieve resolution
  • Provide timely, articulate, effective and substantive updates via our case management system, ensuring that all details of casework are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process
  • Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA)
  • Effectively listen to all customer communications, identifying and logging all issues that are expressed. Ensure that all issues are resolved, including those that are regarding the process, general concerns, chronic or systemic in nature
  • Create useful knowledge content and update existing knowledge base articles
  • Develop and maintain consistent performance on all key performance indicators
  • Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
  • While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services may be required
  • Client Care is open 24/7,shifts may vary.
Required Skills/Experience:
  • 1.5 years in a technical support type role
  • Strong written and verbal communication skills
  • Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations.
  • Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
  • CRM software such as Salesforce
  • Self-motivated and autonomous. Takes ownership of their work.
  • Experience working in a consulting environment or client-facing role
  • Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills
  • Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
  • Ability to utilize, create and update knowledge base resources in the course of your work
  • Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately
  • Detail oriented with proven ability to document systems and processes
Personal Characteristics:
The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
  • Ability to take initiative to complete workload while also improving internal and external experiences
  • Ability to translate ambiguous ideas into concrete deliverables
  • Able to prioritize competing deadlines
  • Determined to succeed, quickly adapts to change
  • Team-player
  • Self-starter
  • Strong communication skills
Success Measures:
  • Maintains Client Satisfaction rating of 90% or higher based on client surveys
  • Adhere to Client Care First Response, Update, and Service Levels
  • Average Resolution Time
  • Time to First Response
  • Average Handle Time
  • Leveraging of Online Help Center content
Location
This remote role can be located anywhere in the United States.
 
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
 
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. 
 
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.