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Remote Csr Jobs in Springfield, MA (NOW HIRING)

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

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How much do remote csr jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote csr in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Springfield, MA? The most popular types of Csr jobs in Springfield, MA are:
What are popular job titles related to Remote Csr jobs in Springfield, MA? For Remote Csr jobs in Springfield, MA, the most frequently searched job titles are:
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What cities near Springfield, MA are hiring for Remote Csr jobs? Cities near Springfield, MA with the most Remote Csr job openings:
Remote Csr jobs near you
Dealership Lot Service Remote Representative

Dealership Lot Service Remote Representative

Dealer Specialties

Vernon, CT • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Dealer Specialties is looking for a Dealership Lot Service Representative to join our dynamic team. This is a REMOTE traveling position.   We offer a desirable work environment that allows you to work independently. We are looking for someone who has great time-management, communication, and enjoys working outdoors. This position requires reliable personal transportation. 
This Position:
This is a field based, route position. If you have professional experience in  automotive customer service, route service, ride share positions, automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you. 
 
In this role you will travel to car dealerships, complete capture photos/videos for dealership websites, and print buyer’s guides for vehicle windows. 
  • This is a temp-to-hire role that offers an hourly rate of approximately $17 - $19 hour  Compensation factors include route/market, experience, etc.  
  • Regular, full-time employees are eligible for additional benefits to include possible added commissions medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities.
  •  Mileage reimbursement, tablet and printer are provided. 
Requirements:
  • Valid Driver’s License with good driving history
  • Ability to learn to drive a manual transmission
  • Ability to work outside in various weather conditions, including winter and cold temperatures' as well as summer and very hot temperatures' year round.
 
Our Location:
This is a REMOTE traveling position. This is a route position that will require travel to multiple locations with own vehicle within that area. 
Why Apply?
  • Competitive pay & flexible work schedule
  • On-the-job training to help you succeed.
  • No late evenings and no Sundays
  •  Medical, dental, vision, and 401(k) savings plans*
This job posting will stay open until the position is filled or deemed to be no longer necessary.  

About DE

Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.