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Remote Csr Jobs in Cape Cod, MA (NOW HIRING)

TEKsystems

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative 100% Remote | 3-Month Contract Are you passionate about helping customers and delivering exceptional service? We are seeking customer-focused professionals to join a ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Brockton, MA · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Lawrence, MA · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Holyoke, MA · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Chelsea, MA · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsCsr JobsRemote Csr JobsRemote Csr Jobs in Cape Cod, MA

Remote Csr information

See Cape Cod, MA salary details

$10

$20

$28

How much do remote csr jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote csr in Cape Cod, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are popular job titles related to Remote Csr jobs in Cape Cod, MA?

For Remote Csr jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Cape Cod, MA look for?

The top searched job categories for Remote Csr jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Remote Csr jobs?

Cities near Cape Cod, MA with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Cape Cod, MA as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,911 per year, or $20.1 per hour.

Remote Customer Service Representative

Sweetepictravels

Boston, MA • Remote

$45K - $55K/hr

Full-time

Posted 8 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote