Ensuring Chart's Success...
At Chart, we design and build some of the world's most advanced cryogenic equipment-that's how our "Cooler By Design®" tagline was born. But it's not just our technology that's cool. It's our people. We solve complex problems as a team, making us truly Cooler Together. And with the addition of Howden to the Chart family, we're Stronger Together, too. Our customers don't simply bring us equipment specs-they bring us challenges. That's where you come in. From concept and design to installation and commissioning, you'll help create solutions that support a wide range of industries and applications.Launching rockets into spaceDelivering Nexus of Clean™ solutions for clean water, clean power, clean food, and clean industrialsPowering the carbonation in your favorite fast-food beverageMaking nitro coffee and even nitro ice cream possibleWant to see our impact in action? Explore Chart City: https://chartcity.chartindustries.com/. We're looking for bright, driven talent excited to build a career in an evolving, high-growth industry. Along with competitive compensation and meaningful work, Chart offers development programs designed to grow future leaders. That could be you. If you're passionate about design engineering and think a career at Chart sounds pretty cool, let's talk.
We are seeking a motivated and detail-oriented Business Development Associate to join our sales team. In this entry-to-mid-level role, you will play a critical supporting function in driving revenue growth by selling our book and ship products, managing inbound and outbound leads, qualifying opportunities, and preparing high-quality leads for handover to senior Business Development Managers. You will be the frontline executor who helps convert interest into pipeline while ensuring a smooth customer experience from initial contact through order fulfillment and shipping coordination. This is a remote role with extensive travel.
What Will You Do?
• Sales Execution & Order Management: Actively sell our core products, book customer orders, process transactions, and coordinate shipping/logistics to ensure timely delivery. Track order status and resolve any fulfillment issues.
• Lead Generation & Follow-Up: Proactively follow up on inbound leads generated from the company website, trade shows, conferences, marketing campaigns, and other channels. Conduct timely outreach via phone, email, and LinkedIn.
• Lead Qualification: Assess and qualify leads using established criteria (budget, authority, need, timeline - BANT or similar). Gather key information, answer initial product questions, and determine fit for our solutions.
• Pipeline Handoff: Prepare and transfer qualified leads to Business Development Managers with complete notes, customer insights, and next-step recommendations to enable efficient closing.
• CRM & Reporting: Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce or equivalent) for all lead activity, interactions, opportunities, and orders. Generate regular activity and pipeline reports.
• Market & Customer Intelligence: Stay informed about industry trends, competitor activity, and customer needs. Provide feedback to marketing and product teams to improve lead quality and offerings.
• Support Sales Team: Assist Business Development Managers with administrative tasks, proposal preparation, scheduling meetings, and customer communications as needed.
• Event Support: Help prepare for and follow up after industry conferences, trade shows, and webinars.
Your Experience Should Be...
Experience: 3 years of experience in sales, inside sales, business development, customer service, or lead generation (experience in industrial equipment, packaging, cryogenics, or B2B
Education: Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent professional experience).
• Skills:
• Strong verbal and written communication skills with a professional phone presence.
• Proven ability to qualify leads and manage a high volume of outreach.
• Organized and detail-oriented with excellent follow-up skills.
• Familiarity with CRM systems and sales tools (Salesforce, HubSpot, etc.).
• Basic understanding of logistics, shipping, and order fulfillment processes.
• Self-motivated with a hunter mentality and resilience in a fast-paced environment.
• Other: Willingness to travel occasionally for conferences or customer visits. Comfortable working with technical products and explaining value propositions.
Preferred Qualifications
• Experience in industrial, manufacturing, packaging, or cryogenic/liquid nitrogen solutions.
• Knowledge of trade show lead management and post-event nurturing.
• Proven track record of meeting or exceeding sales activity targets (calls, emails, qualified leads).