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Remote Crm Jobs in Virginia (NOW HIRING)

Remote Customer Service Specialist

Virginia Beach, VA · On-site +1

$16.25 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Customer Relationship Executive

Mclean, VA · On-site +1

$175K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying ... Ability to manage multiple priorities in a fast-paced, high growth environment * Candidate will ...

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe ... Build Relationships. Grow Your Career. Looking for a work-from-home career where you can make a ...

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... management teams * CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms * Self-management in a remote/hybrid environment - strong organizational habits and ...

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Showing results 1-20

Remote Crm information

See Virginia salary details

$20.8K

$123.4K

$189.4K

How much do remote crm jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote crm in Virginia is $123,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,100.00 and $162,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Crm vs Remote Customer Support Specialist?

AspectRemote CrmRemote Customer Support Specialist
Required CredentialsCRM certifications, sales or marketing experienceCustomer service training, communication skills
Work EnvironmentCRM software, sales/marketing platformsHelpdesk tools, communication channels
Employer & Industry UsageSales, marketing, customer relationship managementCustomer service, support centers, client assistance

Remote Crm roles focus on managing customer relationships, sales pipelines, and marketing campaigns using CRM software. Remote Customer Support Specialists primarily handle client inquiries, troubleshoot issues, and provide assistance via support tools. While both roles require strong communication skills, Remote Crm positions often demand familiarity with CRM platforms and sales strategies, whereas Customer Support roles emphasize customer service and problem-solving skills.

How does a remote CRM professional typically collaborate with sales and marketing teams despite working offsite?

Remote CRM professionals frequently use digital communication tools like Slack, Teams, and CRM platforms to coordinate with sales and marketing teams. They participate in virtual meetings, share real-time customer data, and help design campaigns based on customer insights. Effective collaboration relies on clear communication, well-documented processes, and regular updates to ensure alignment on goals and strategies. Cultivating strong relationships remotely is essential for success in this role.

What is a remote CRM?

A Remote CRM (Customer Relationship Management) job involves managing and optimizing a company's interactions with current and potential customers using specialized CRM software, all while working from a remote location. These roles can include tasks such as maintaining customer databases, analyzing customer data, supporting sales and marketing teams, and ensuring customer satisfaction. Remote CRM professionals may work as administrators, analysts, or support specialists, and they use tools like Salesforce, HubSpot, or Zoho CRM. The goal is to improve customer relationships and drive business growth, all while collaborating with teams online rather than in a physical office.

What are the key skills and qualifications needed to thrive as a remote CRM specialist, and why are they important?

To thrive as a Remote CRM Specialist, you need expertise in customer relationship management, data analysis, and experience with CRM platforms, often backed by a degree in business, marketing, or IT. Familiarity with tools like Salesforce, HubSpot, or Zoho CRM, as well as relevant certifications, is typically required. Strong communication, problem-solving, and self-motivation are vital soft skills for engaging clients and collaborating with remote teams. These skills ensure effective customer interactions, accurate data management, and the successful implementation of CRM strategies in a virtual work environment.
What are the most commonly searched types of Crm jobs in Virginia? The most popular types of Crm jobs in Virginia are:
What cities in Virginia are hiring for Remote Crm jobs? Cities in Virginia with the most Remote Crm job openings:
Infographic showing various Remote Crm job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $123,433 per year, or $59.3 per hour.

CRM Program Specialist

Booz Allen Hamilton, Inc.

Mclean, VA • On-site, Remote

$86K - $198K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 15 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
Hybrid
Job Number:
R0245400
Location:
McLean,VA,US
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CRM Program Specialist
The Opportunity:
Drive the adoption of the company's opportunity pipeline and customer relationship management (CRM) system. Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve the CRM user experience. Partner with cross-functional teams to improve processes and increase platform adoption. Actively participate in governance processes as a user advocate. Document requirements and collaborate closely with the Chief Information Office to plan release schedules for new enhancements. Provide Tier 1 user support and troubleshooting to ensure a smooth and reliable CRM experience. Due to the nature of work performed within this facility, U.S. citizenship is required.
You Have:
  • 5+ years of experience with Salesforce
  • 2+ years of experience with business intelligence tools, including Tableau or Power BI
  • Experience using and configuring Agentforce
  • Experience creating and maintaining customer-ready documentation
  • Ability to communicate with audiences varying in size and seniority
  • Bachelor's degree

Nice If You Have:
  • Experience with Microsoft Dynamics 365 and Microsoft Power Platform
  • Ability to align technology solutions to business objectives
  • Ability to display an executive presence and strong stakeholder management
  • Ability to support continuous improvement and operational excellence
  • Ability to thrive in a fast-paced, high-performance enterprise environment
  • Possession of excellent written and verbal communication skills
  • Possession of excellent organizational skills
  • Salesforce Administrator, Advanced Administrator, or Business Analyst Certifications

Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914