Being able to work in a collaborative and highly motivated environment is critical. The ... Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus.
Being able to work in a collaborative and highly motivated environment is critical. The ... Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus.
Remote Senior Union Payroll Specialist
Indianapolis, IN · On-site +1
$32 - $38/hr
Manage prevailing wage and certified payroll processing and reporting, ensuring compliance with ... ensure critical payroll issues, tax matters, and system enhancements are addressed efficiently.
Remote Senior Union Payroll Specialist
Indianapolis, IN · On-site +1
$32 - $38/hr
Manage prevailing wage and certified payroll processing and reporting, ensuring compliance with ... ensure critical payroll issues, tax matters, and system enhancements are addressed efficiently.
Being able to work in a collaborative and highly motivated environment is critical. The ... Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus.
Being able to work in a collaborative and highly motivated environment is critical. The ... Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus.
Principal IT Security Architect - REMOTE from any EST or CST US-based location
Carmel, IN · On-site +1
... during incident or risk treatment actions, to inform critical decision-making and deliver risk ... management, infrastructure and application security, and business/technology resiliency.
Principal IT Security Architect - REMOTE from any EST or CST US-based location
Carmel, IN · On-site +1
... during incident or risk treatment actions, to inform critical decision-making and deliver risk ... management, infrastructure and application security, and business/technology resiliency.
Senior Security Engineer - Web Application & Network Protection | 1060305
Merrillville, IN · Remote
$112K - $154K/yr
... remote access solutions. The ideal candidate possesses a blend of application security, network ... Support incident response involving web application attacks. * Application Security * Understand ...
Quick apply
Senior Security Engineer - Web Application & Network Protection | 1060305
Merrillville, IN · Remote
$112K - $154K/yr
... remote access solutions. The ideal candidate possesses a blend of application security, network ... Support incident response involving web application attacks. * Application Security * Understand ...
Territory Manager-Remote
Indianapolis, IN · On-site +1
The Territory Manager sales position offers potential candidates the opportunity to establish ... Critical Illness, and Accident Policies available Priority-1, Inc. will provide reasonable ...
Territory Manager-Remote
Indianapolis, IN · On-site +1
The Territory Manager sales position offers potential candidates the opportunity to establish ... Critical Illness, and Accident Policies available Priority-1, Inc. will provide reasonable ...
... manages complex, large-scale customer engagements globally. This is a remote position for ... Lead and scale the Critical Industries Program Management organization , defining strategic vision ...
... manages complex, large-scale customer engagements globally. This is a remote position for ... Lead and scale the Critical Industries Program Management organization , defining strategic vision ...
Dental Scheduler - Remote
Jeffersonville, IN · On-site +1
$16 - $17/hr
Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and ... Specifically seeking effective time managers and critical thinkers. Available schedules ...
Dental Scheduler - Remote
Jeffersonville, IN · On-site +1
$16 - $17/hr
Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and ... Specifically seeking effective time managers and critical thinkers. Available schedules ...
Remote Intake Attorney
Indianapolis, IN · Remote
$75K - $90K/yr
... Conversion Manage the intake process from consultation through retention Maintain strong ... You will play a critical role in helping clients take action during pivotal moments while ensuring ...
Quick apply
Remote Intake Attorney
Indianapolis, IN · Remote
$75K - $90K/yr
... Conversion Manage the intake process from consultation through retention Maintain strong ... You will play a critical role in helping clients take action during pivotal moments while ensuring ...
Accurate submissions are critical to minimizing regulatory risk and avoiding potential penalties ... Project Management * Manage multiple recurring and ad hoc regulatory data requests, balancing ...
Accurate submissions are critical to minimizing regulatory risk and avoiding potential penalties ... Project Management * Manage multiple recurring and ad hoc regulatory data requests, balancing ...
As the EVP, you'll not just manage; you'll inspire. Hundreds of customers will rely on your vision ... Harris is a leading provider of mission critical software to the public sector in North America. As ...
As the EVP, you'll not just manage; you'll inspire. Hundreds of customers will rely on your vision ... Harris is a leading provider of mission critical software to the public sector in North America. As ...
Enterprise Account Manager (Remote)
Merrillville, IN · On-site +1
The CimTrak Integrity Suite protects your critical files, registry, configuration settings, users ... The Enterprise Account Manager focuses on finding, developing and closing new business ...
Enterprise Account Manager (Remote)
Merrillville, IN · On-site +1
The CimTrak Integrity Suite protects your critical files, registry, configuration settings, users ... The Enterprise Account Manager focuses on finding, developing and closing new business ...
As the EVP, you'll not just manage; you'll inspire. Hundreds of customers will rely on your vision ... Harris is a leading provider of mission critical software to the public sector in North America. As ...
As the EVP, you'll not just manage; you'll inspire. Hundreds of customers will rely on your vision ... Harris is a leading provider of mission critical software to the public sector in North America. As ...
Bi-lingual Dental Scheduler - Remote
Jeffersonville, IN · On-site +1
$17/hr
Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and ... Specifically seeking effective time managers and critical thinkers. Available schedules ...
Bi-lingual Dental Scheduler - Remote
Jeffersonville, IN · On-site +1
$17/hr
Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and ... Specifically seeking effective time managers and critical thinkers. Available schedules ...
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Remote DE FHA Underwriter
Fort Wayne, IN · On-site +1
$70K - $80K/yr
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Remote DE FHA Underwriter
Fort Wayne, IN · On-site +1
$70K - $80K/yr
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Remote DE FHA Underwriter
Fort Wayne, IN · Remote
$70K - $80K/yr
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Remote DE FHA Underwriter
Fort Wayne, IN · Remote
$70K - $80K/yr
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Remote DE FHA Underwriter
Fort Wayne, IN · Remote
$70K - $80K/yr
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
Remote DE FHA Underwriter
Fort Wayne, IN · Remote
$70K - $80K/yr
Excellent organizational skills with the ability to manage multiple files and priorities ... Critical thinker with sound judgment and decision-making ability under deadlines * Self-motivated ...
REMOTE Client Relationship Analyst
Westfield, IN · On-site +1
$65K - $85K/yr
Work with all levels of management (including senior executive levels) and non-management staff in ... Applies critical thinking to develop solutions with problem solving skills. * Actively participate ...
REMOTE Client Relationship Analyst
Westfield, IN · On-site +1
$65K - $85K/yr
Work with all levels of management (including senior executive levels) and non-management staff in ... Applies critical thinking to develop solutions with problem solving skills. * Actively participate ...
REMOTE Client Relationship Analyst
Westfield, IN · Remote
$65K - $85K/yr
Work with all levels of management (including senior executive levels) and non-management staff in ... Applies critical thinking to develop solutions with problem solving skills. * Actively participate ...
REMOTE Client Relationship Analyst
Westfield, IN · Remote
$65K - $85K/yr
Work with all levels of management (including senior executive levels) and non-management staff in ... Applies critical thinking to develop solutions with problem solving skills. * Actively participate ...
Remote Critical Incident Manager information
How does a remote critical incident manager typically coordinate with on-site teams during high-severity incidents?
Remote Critical Incident Managers play a crucial role in orchestrating communication and response during high-severity incidents. They usually leverage collaboration tools like video calls, incident management platforms, and real-time chat to bridge gaps with on-site teams. By establishing clear escalation protocols and maintaining detailed documentation, they ensure all stakeholders are aligned and actions are tracked efficiently. Building rapport and trust remotely can be challenging, but frequent check-ins and transparent communication help foster effective teamwork.
What is a remote critical incident manager?
A Remote Critical Incident Manager is a professional responsible for overseeing and coordinating the response to critical incidents, such as security breaches, IT outages, or other emergencies, from a remote location. They ensure that incidents are managed efficiently to minimize impact on business operations, communicate with stakeholders, and implement corrective actions. This role requires strong problem-solving skills, the ability to work under pressure, and effective remote communication. Remote Critical Incident Managers often collaborate with technical teams and management to restore normal operations as quickly as possible.
What are the key skills and qualifications needed to thrive as a remote critical incident manager, and why are they important?
To thrive as a Remote Critical Incident Manager, you need strong problem-solving abilities, experience in incident response or IT operations, and often a background in computer science or a related field. Familiarity with incident management platforms (like ServiceNow), monitoring tools, and relevant certifications such as ITIL or Certified Incident Manager are typically required. Exceptional communication, leadership, and decision-making skills help you coordinate virtual teams and keep stakeholders informed during high-pressure situations. These skills are crucial for quickly resolving major incidents, minimizing business impact, and ensuring effective remote collaboration.
What are popular job titles related to Remote Critical Incident Manager jobs in Indiana? For Remote Critical Incident Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Critical Incident Manager jobs in Indiana look for? The top searched job categories for Remote Critical Incident Manager jobs in Indiana are:
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Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Job description
RazorSync, a division of Harris; is seeking a Customer Care & Support Representative who will join the team as the business continues to grow.
We are looking to expand our support by having a bilingual support representative that speaks both English and Spanish.
The Customer Care & Support Representative works closely with our new and existing customers to utilize RazorSync within their business and ensuring a smooth and trouble-free software experience. Being able to work in a collaborative and highly motivated environment is critical. The Representative will have the responsibility and authority to ensure our customers are highly satisfied with the level of service RazorSync provides.
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 5%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in PST timezone.
Salary:
50K CAD
50K USD
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be:
- Respond to inbound phone, web, and email support for client inquiries and issue resolution.
- Host training sessions for clients, typically via webinar and/or on-site.
- Advocate for the client to ensure timely and accurate issue resolution.
- Document and track client interactions and resolutions.
- Continuously improve knowledge of the company's products and services.
What we are looking for:
- Bachelor's degree in Computer Science or a related field, or relevant experience.
- 1+ year(s) of experience in customer service or technical support role.
- Excellent communication and interpersonal skills.
- Proven problem-solving and critical-thinking abilities.
- Ability to work independently and in a team environment.
- Bilingual Support- English and Spanish.
- IT/Desktop Software Support experience.
- Clear, timely and concise communication via both phone and email.
- Ability to affectively communicate with management and team members remotely.
- Ability to navigate multiple systems to find answers to questions.
- High Degree of Technical Troubleshooting ability.
- Maintain organization and follow tasks to completion.
- Task oriented with an ability to handle a heavy call volume.
- Ability to properly diffuse an escalated Support matter.
- Experience with a CRM system is a plus.
- Knowledge of QuickBooks Online and Desktop is a plus.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About RazorSync:
RazorSync's field service management software helps service-based businesses streamline their operations from the office to the field, enabling teams to manage customers, schedule and dispatch technicians, create estimates and invoices, collect payments, and track work in real time from any device. Designed for industries such as HVAC, plumbing, electrical, appliance repair, IT services, Utilities and Municipalities, and other field service organizations, RazorSync empowers businesses to improve efficiency, enhance customer service, and grow with confidence. Learn more at:www.razorsync.com.
As a Harris Computer company, we are committed to fostering a collaborative, respectful, and inclusive environment where diverse perspectives are valued and every team member has the opportunity to succeed and make a meaningful impact.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
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What Harris Computer employees say
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Benefits
Hours and flexibility
Workplace
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About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA