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Remote Crisis Jobs in Michigan (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site +1

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

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Remote Crisis information

See Michigan salary details

$15

$18

$20

How much do remote crisis jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote crisis in Michigan is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is a remote crisis job?

Remote crisis jobs involve providing support, intervention, and assistance to individuals experiencing emotional, psychological, or situational crises, all through remote means such as phone, video calls, or online chat. Professionals in these roles may work as crisis counselors, hotline operators, or support specialists for organizations, nonprofits, or healthcare providers. They assess clients' needs, offer immediate emotional support, provide resources, and may help develop safety plans. Working remotely allows these professionals to reach a broader population, including those in rural or underserved areas.

What skills and qualifications are needed to thrive as a remote crisis counselor?

To thrive as a Remote Crisis Counselor, you need a background in psychology, counseling, or social work, often supported by relevant degrees or certifications. Familiarity with crisis intervention models, secure communication platforms, and documentation systems is typically required. Strong active listening, empathy, and emotional resilience are essential soft skills for building trust and supporting individuals in distress. These abilities are crucial for providing effective, timely support to clients in crisis while maintaining confidentiality and professionalism in a remote environment.

What are common challenges faced by professionals in remote crisis intervention roles, and how can they be managed?

Remote crisis intervention professionals often face challenges such as building rapport with clients without face-to-face interaction, managing high-stress situations from a distance, and maintaining clear communication across digital platforms. To manage these challenges, it's important to leverage strong active listening skills, use secure and reliable communication tools, and participate in regular team debriefings for support. Additionally, setting clear boundaries and having access to supervision or peer support can help maintain personal well-being and effectiveness in the role.

What is the difference between Remote Crisis vs Remote Mental Health Counselor?

AspectRemote CrisisRemote Mental Health Counselor
Required CredentialsCertification in crisis intervention, CPR, or first aid; sometimes a license depending on jurisdictionLicensed mental health counselor (LMHC), LPC, or similar license; master's degree in counseling or psychology
Work EnvironmentHotline centers, online chat platforms, emergency response teamsPrivate practice, clinics, telehealth platforms, community agencies
Employer & Industry UsageNonprofits, healthcare providers, crisis centersHealthcare organizations, mental health clinics, private practices
Common Search & Comparison IntentUnderstanding crisis intervention roles, emergency supportProviding ongoing mental health therapy, counseling services

Remote Crisis roles focus on immediate intervention during emergencies, requiring crisis management certifications. Remote Mental Health Counselors provide ongoing therapy, needing licensure and advanced degrees. Both work remotely but serve different client needs within the mental health field.

What are the most commonly searched types of Crisis jobs in Michigan?

The most popular types of Crisis jobs in Michigan are:

What are popular job titles related to Remote Crisis jobs in Michigan?

For Remote Crisis jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Crisis jobs in Michigan look for?

The top searched job categories for Remote Crisis jobs in Michigan are:

What cities in Michigan are hiring for Remote Crisis jobs?

Cities in Michigan with the most Remote Crisis job openings:

Remote Crisis jobs near you
Infographic showing various Remote Crisis job openings in Michigan as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,981 per year, or $18.7 per hour.

988 Crisis Specialist

Common Ground

Pontiac, MI • On-site, Remote

$21/hr

Full-time

PTO

Re-posted 22 hours ago

Job description

Job Title: 988 Crisis Specialist

Base Pay: $21 hourly + shift differentials

Various Full-Time & Part-Time Shifts Available

About you:

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

  • Provide crisis support to individuals contacting the National Suicide Prevention helpline and 988 helpline
    • Login to helpline applications
    • Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat
    • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
    • Employ de-escalation techniques to assist individuals in crisis
    • Coordinate with EMS or police to complete active rescue as needed
    • Communicate effectively with individuals in real time while simultaneously documenting the interaction accurately in required systems.
    • Conduct follow-ups to ensure successful access to services
    • Collaborate with Shift Supervisors and other crisis line staff to provide or receive support
    • Maintain high level confidentiality while performing all duties
    • Uphold strict confidentiality in all tasks performed

What you need to apply

    • High School Diploma or GED equivalent
    • 6 months of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
    • At-home high speed internet on a private network
    • A private, HIPAA compliant, dedicated office space

What makes us different

    • Non-Profit mission-driven, person-focused environment
    • 100-hour Crisis Intervention training
    • Opportunity for professional growth
    • Team oriented environment
    • An organizational culture of mental and behavioral health support for all

For your hard work

    • Generous Paid Time Off
    • Shift premiums
    • Employer sponsored benefit and wellness plans (including Benefit Dollars equal to 16% of base pay, Calm App, etc.)
    • Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

View the full job description here: 988 Crisis Specialist Job Description.pdf

Employment Type: Full Time and Part Time

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