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Part Time Remote Medical Customer Service Jobs in Michigan

Customer Service Agent

Grand Rapids, MI · Remote

$15 - $20/hr

As a Remote Travel Customer Service Specialist , you'll be the friendly voice and helpful hand behind unforgettable vacations, cruises, and getaways--supporting clients before, during, and after ...

New

About the Role We are seeking friendly, service-oriented individuals who enjoy helping people and ... Fully remote opportunity within approved regions * Flexible part-time and full-time scheduling

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Part Time Remote Medical Customer Service information

What is a part time remote medical customer service?

A Part Time Remote Medical Customer Service job involves assisting patients, healthcare providers, or insurance members with inquiries related to medical services, billing, insurance claims, or appointments. Employees in this role typically work from home, handling phone calls, emails, or chats, and provide support while following healthcare privacy regulations like HIPAA. The job may include responsibilities such as processing patient information, resolving billing issues, and helping patients navigate healthcare services, all while working flexible, part-time hours.

What are the key skills and qualifications needed to thrive as a part time remote medical customer service representative?

To thrive as a Part Time Remote Medical Customer Service representative, you need a strong understanding of medical terminology, customer service experience, and typically a high school diploma or equivalent. Familiarity with healthcare management software, CRM tools, and secure communication platforms is often required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for addressing patient concerns effectively and professionally. These skills are important to ensure accurate information delivery, patient satisfaction, and compliance with healthcare regulations in a remote setting.

What are some common challenges faced by part time remote medical customer service representatives, and how can they be addressed?

Part-time remote medical customer service representatives often face challenges such as managing high call volumes, handling sensitive patient information, and staying updated with healthcare regulations. Working remotely may also present communication barriers with team members and supervisors. To address these challenges, it's important to establish a dedicated, distraction-free workspace, utilize secure systems for patient data, and actively participate in regular virtual team meetings and training sessions to stay informed and connected.

What is the difference between Part Time Remote Medical Customer Service vs Part Time Remote Medical Billing and Coding?

AspectPart Time Remote Medical Customer ServicePart Time Remote Medical Billing and Coding
Required CredentialsHigh school diploma; customer service experienceCertification in medical billing/coding; coding certification preferred
Work EnvironmentRemote, customer support calls, patient interactionRemote, data entry, coding, billing software use
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & Comparison IntentCustomer service roles in healthcareBilling and coding roles in healthcare

While both roles are remote and healthcare-related, Part Time Remote Medical Customer Service focuses on assisting patients and handling inquiries, whereas Part Time Remote Medical Billing and Coding involves processing medical claims and coding diagnoses. They require different certifications and skills but share a common industry environment.

What are popular job titles related to Part Time Remote Medical Customer Service jobs in Michigan?

For Part Time Remote Medical Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Part Time Remote Medical Customer Service jobs in Michigan look for?

The top searched job categories for Part Time Remote Medical Customer Service jobs in Michigan are:

Infographic showing various Part Time Remote Medical Customer Service job openings in Michigan as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Remote Sales Full-time - Part-time Remote

Symmetry

Detroit, MI • On-site, Remote

Full-time, Part-time

Re-posted 8 days ago


Job description

Sales Representative Full-time - Part-time Remote
Organization Description:
At The Edson Agency, our Sales Representatives can take advantage of our industry leading bonus opportunities including the potential to earn up to an ADDITIONAL $10,000 in bonus income PER MONTH during your first 90 days with us.
Come find out why...
Our company has been awarded Best Company Culture for three straight years by Entrepreneur Magazine & has been listed on the INC 5000s Fastest Growing Companies list 7 years in a row 2016-2022. In addition we have been named by Experience.com as a Top 10 Place to work, and have received an average rating of 4.3 stars on Glassdoor.
Full and Part Time positions available immediately
Job Details:
Our Sales Representatives work in a fully remote capacity - We are looking for licensed life insurance agents (not licensed yet - no problem - its a quick and easy process - we will help) to work for one of the U.S's fastest-growing companies.
We offer the industries leading training and mentoring program as well as Real-Time Exclusive Digital hot Life Leads.
We protect families with life, whole life, mortgage protection, annuities, index universal life, etc. Our first-time agents have the ability to make up to 75-150K per year, even with no sales experience. There is no cold calling, our leads system provides you with plenty of leads. If you aren't licensed, our fast-track licensing program will get you licensed and help you earn money quickly.
This is a 100% Commission Only Position with hands-on training and zero cold calls in the Life and Health Insurance Field.
Responsibilities:
What We Offer:
� Full Training, Mentoring and Support
� PROVEN Duplicatable Sales System
� Uncapped Earning Potential
� Daily training and mentoring calls
� No Cold Calling! We have access to the best REAL time leads
� Leads are exclusive to our agents.
� Our leads average a 70% conversion ratio.
� Superior training, utilizing a selling system that has been validated over and over.
� Daily and weekly support consist of conference calls, webinars, conferences, and local training.
Our business model and support system allow you to achieve the financial success and job satisfaction that you deserve. Whether you're looking to earn a six-figure income as a career agent or choose to develop an agency of your own where the sky truly is the limit � it's up to you and we'll help you every step of the way.
Requirements:
START HERE TO SEE IF YOU'RE A FIT - Characteristics we ARE looking for:
� Individuals coming from positions as Licensed Insurance Agent, Real Estate Agent, Mortgage Loan Officer, Car Sales, Solar Sales Representatives, Inside Sales, Outside Sales, Direct Sales, B2B, B2C, Insurance Adjuster, Customer Service
� Currently have a license to sell insurance or are willing to obtain one quickly
� Self-Motivated and Goal Oriented
� Disciplined and Driven to Improve
� Believe in and Align themselves with our Core Values
� High level of Consistency and Coachability
� Humble and willing to Learn
Who we are NOT looking for:
� Individuals who want a salary or looking to trade their TIME for MONEY
� Employee minded people
� Someone who needs a boss to micro-manage them
� Those unwilling to personally grow and change
Benjamin Edson | Regional Sales Manager
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009