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Remote Crisis Worker Jobs (NOW HIRING)

Solari

Crisis Specialist I

Oklahoma City, OK · On-site +1

Remote - Must live in OK Wireless (Wi-Fi) connection is not permitted for this position; you must ... Working Conditions: While performing the job duties in the office or at a home office, the employee ...

Solari

Crisis Specialist I

Oklahoma City, OK · Remote

Remote - Must live in OK Wireless (Wi-Fi) connection is not permitted for this position; you must ... Working Conditions: While performing the job duties in the office or at a home office, the employee ...

Solari

Crisis Specialist I

Oklahoma City, OK · On-site +1

$22 - $25.30/hr

Work Location & Eligibility * 100% Remote (Applicants must reside in Colorado or Oklahoma ) * Role ... Pay Range $22--$25.30 USD Working Conditions: While performing the job duties in the office or at a ...

Solari

Crisis Specialist I

Denver, CO · On-site +1

$22 - $25.30/hr

Work Location & Eligibility * 100% Remote (Applicants must reside in Colorado or Oklahoma ) * Role ... Pay Range $22--$25.30 USD Working Conditions: While performing the job duties in the office or at a ...

Crisis Connections

Intake Specialist

Seattle, WA · On-site +1

$25.50/hr

... remote/hybrid position. Opportunities to attend in-person tabling events representing Crisis ... Previous experience working or volunteering in a call center responding to those in underserved ...

thryvlgbt

Social Worker

Experience working in a remote or virtual environment * Experience with telehealth technology * Experience working with individuals and families in crisis How to Apply If you are interested in this ...

Opportunityalliance

$32 - $34/hr

Clinical Supervisor Maine Crisis Line (MCL) program (Remote - In Maine) Pay range: $32 - $34/hour ... Licensed Clinical Social Worker or Licensed Clinical Professional Counselor preferred; Minimal of ...

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How much do remote crisis worker jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote crisis worker in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a remote crisis worker?

A Remote Crisis Worker is a mental health professional who provides support and intervention to individuals experiencing emotional distress or mental health crises, typically through phone, chat, or video platforms. Their goal is to assess the situation, offer immediate support, and connect clients with appropriate resources. Remote Crisis Workers often work for crisis hotlines, mental health organizations, or telehealth services, ensuring help is accessible regardless of location. They are trained to handle a variety of urgent situations, from emotional distress to suicidal ideation, and play a critical role in mental health care.

What are the key skills and qualifications needed to thrive as a remote crisis worker?

To thrive as a Remote Crisis Worker, you need a background in mental health or social work, often supported by a relevant degree and crisis intervention training. Familiarity with telehealth platforms, case management systems, and suicide risk assessment tools is typically required. Exceptional active listening, emotional resilience, and calm communication skills are essential for supporting individuals in crisis remotely. These skills ensure effective intervention, safety, and support for clients during high-stress situations where immediate, remote assistance is crucial.

What are some common challenges faced by remote crisis workers, and how can they effectively manage these challenges?

Remote crisis workers often encounter challenges such as managing emotional fatigue, maintaining clear communication without in-person cues, and setting healthy boundaries between work and personal life. To effectively manage these, it's important to establish a dedicated workspace, adhere to regular self-care routines, and leverage team debriefings or supervision for support. Additionally, using secure and reliable technology helps ensure confidential and efficient communication with clients and colleagues, fostering a supportive virtual work environment.

What is the difference between Remote Crisis Worker vs Remote Mental Health Counselor?

AspectRemote Crisis WorkerRemote Mental Health Counselor
Required CredentialsCPR/First Aid, crisis intervention trainingMaster's degree in psychology or counseling, licensure
Work EnvironmentHotline centers, online support platformsPrivate practice, clinics, telehealth platforms
Employer & IndustryNonprofits, healthcare providers, crisis centersHospitals, private practices, mental health agencies
Common Search/ComparisonYesNo

Remote Crisis Workers focus on immediate crisis intervention, often with shorter training and working in support hotlines or crisis centers. Remote Mental Health Counselors provide ongoing therapy, requiring advanced degrees and licensure. While both roles support mental health remotely, their scope, credentials, and work settings differ significantly.

How do you become a remote crisis worker?

To become a remote crisis worker, candidates typically need a high school diploma or equivalent, relevant training in crisis intervention, and strong communication skills. Many roles require prior experience in mental health, social services, or counseling, and some employers may prefer certifications such as crisis intervention or mental health first aid. A reliable internet connection and a quiet environment are essential for remote work.
More about Remote Crisis Worker jobs

What cities are hiring for Remote Crisis Worker jobs?

Cities with the most Remote Crisis Worker job openings:

What states have the most Remote Crisis Worker jobs?

States with the most job openings for Remote Crisis Worker jobs include:

What job categories do people searching Remote Crisis Worker jobs look for?

The top searched job categories for Remote Crisis Worker jobs are:

Remote Crisis Worker jobs near you
Infographic showing various Remote Crisis Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Crisis Specialist I

Solari

Oklahoma City, OK • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Applicants must live in Oklahoma
Full-time Work Schedule:
  • Wed 1530-2100/Thurs-Sat 1530-0330

The Job/What You'll Do:
The Crisis Specialist is responsible for receiving, responding to, and triaging crisis and healthcare requests. Screens and triages incoming requests, completes an assessment and intervention, ensures safety, coordinates care, and documents the interaction in an electronic health record (EHR). Promotes and maintains an organizational culture that is focused on Solari's core values. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, crisis assessment and intervention, hope, efficiency, quality, accuracy, and service excellence.
Responsibilities:
  • Answers all incoming contacts/calls and requests for crisis and healthcare services across all contracts within the scope of employee work; completes outbound calls, emails, texts, or chats to effectively coordinate care and resolve crisis situations; operates with accuracy, compassion, and efficiency.
  • Demonstrate effective engagement skills; inspire hope and promote recovery and resiliency.
  • Screen and triage incoming crisis requests, resulting in safety and crisis resolution; effectively use the risk assessment tool to guide crisis intervention based on acuity and risk.
  • Utilize knowledge of healthcare industry standards and clinical screening and intervention skills, resulting in crisis or contact resolution.
  • Provide health education and community resources based on the intervention provided.
  • Participate in required training, supervision, meetings, and clinical oversight.
  • Demonstrate enhanced knowledge and skill over tenure at Solari for new contracts, suicide intervention and prevention, the behavioral health and medical healthcare systems, Medicaid or Medicare managed care, contact center industry standards, and community resources
  • Interact with effective communication and active listening while utilizing recovery and resiliency practices.
  • Demonstrate effective documentation skills; ensure all interactions are documented in the designated electronic health record in accordance with policies, procedures, and industry or organizational standards of practice.
  • Adhere to call center policy and procedures.
  • Other duties as assigned,

Knowledge, Skills, Abilities:
  • Critical thinking and effective clinical decision-making for managing high-acuity crisis requests and decision-making skills that facilitate safety and crisis resolution; Uses appropriate methods and a flexible interpersonal style to help build a successful, cohesive team;
  • Demonstrates clear/concise/logical verbal and written business communication;
  • Plans effectively;
  • Adjusts effectively to new processes;
  • Builds and maintains collaborative relationships;
  • Technical, industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice (this includes knowledge of Medicaid managed care, behavioral health, crisis assessment and intervention, suicide intervention, recovery concepts, and community resources).
  • Demonstrates knowledge of the Medicaid behavioral health adult and children's systems in states where Solari has crisis contracts; Demonstrates concurrent management of multiple tasks and deadlines.

Education & Experience:
  • Minimum of a Bachelor's Degree (or higher) in behavioral health, substance use, or psychiatric healthcare-related field, and
  • At least two (2) years of experience in a mental health or substance use field managing high-risk, high-acuity, or crisis patients or members is required.
  • Behavioral health professional preferred.
  • Contact Center experience, preferred.

Work Location: Remote - Must live in OK
Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to your home internet modem/router with Ethernet cabling (Cat5e or better - this can be provided to staff as needed)
Working Conditions:
While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/
Who We Are & What We Offer:
Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.
Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.
  • Friendly work environment
  • Generous paid time off (PTO)
  • Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
  • Competitive compensation
  • Convenient office locations and Hybrid Schedule
  • On-site fitness room free to all employees (Tempe Office)
  • Basic Life Insurance
  • Voluntary Life, Spouse, Child Insurance
  • Critical Illness w/free dependents
  • Critical Illness Spouse
  • Short Term & Long Term Disability- Starts first of the month after 90 days of employment
  • 401K & 401K Roth - Starts first of the month after 90 days of employment
  • United Pet Care
  • LifeLock for identity theft
  • LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.
We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.

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