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Remote Crisis Worker Jobs (NOW HIRING)

Solari

Crisis Specialist I

Tempe, AZ · Remote

$22.12 - $24.45/hr

Remote - Must live in Arizona Positions are full-time with opportunities for shift differential ... Pay Range $22.12--$24.45 USD Working Conditions: While performing the job duties in the office or ...

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How much do remote crisis worker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote crisis worker in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a remote crisis worker?

A Remote Crisis Worker is a mental health professional who provides support and intervention to individuals experiencing emotional distress or mental health crises, typically through phone, chat, or video platforms. Their goal is to assess the situation, offer immediate support, and connect clients with appropriate resources. Remote Crisis Workers often work for crisis hotlines, mental health organizations, or telehealth services, ensuring help is accessible regardless of location. They are trained to handle a variety of urgent situations, from emotional distress to suicidal ideation, and play a critical role in mental health care.

What are the key skills and qualifications needed to thrive as a remote crisis worker?

To thrive as a Remote Crisis Worker, you need a background in mental health or social work, often supported by a relevant degree and crisis intervention training. Familiarity with telehealth platforms, case management systems, and suicide risk assessment tools is typically required. Exceptional active listening, emotional resilience, and calm communication skills are essential for supporting individuals in crisis remotely. These skills ensure effective intervention, safety, and support for clients during high-stress situations where immediate, remote assistance is crucial.

What are some common challenges faced by remote crisis workers, and how can they effectively manage these challenges?

Remote crisis workers often encounter challenges such as managing emotional fatigue, maintaining clear communication without in-person cues, and setting healthy boundaries between work and personal life. To effectively manage these, it's important to establish a dedicated workspace, adhere to regular self-care routines, and leverage team debriefings or supervision for support. Additionally, using secure and reliable technology helps ensure confidential and efficient communication with clients and colleagues, fostering a supportive virtual work environment.

What is the difference between Remote Crisis Worker vs Remote Mental Health Counselor?

AspectRemote Crisis WorkerRemote Mental Health Counselor
Required CredentialsCPR/First Aid, crisis intervention trainingMaster's degree in psychology or counseling, licensure
Work EnvironmentHotline centers, online support platformsPrivate practice, clinics, telehealth platforms
Employer & IndustryNonprofits, healthcare providers, crisis centersHospitals, private practices, mental health agencies
Common Search/ComparisonYesNo

Remote Crisis Workers focus on immediate crisis intervention, often with shorter training and working in support hotlines or crisis centers. Remote Mental Health Counselors provide ongoing therapy, requiring advanced degrees and licensure. While both roles support mental health remotely, their scope, credentials, and work settings differ significantly.

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What states have the most Remote Crisis Worker jobs?

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What job categories do people searching Remote Crisis Worker jobs look for?

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Remote Crisis Worker jobs near you
Infographic showing various Remote Crisis Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Remote Crisis Care Psychiatric Nurse Practitioner (PMHNP)

Willow Health

New York, NY • On-site, Remote

$108K - $192K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person's life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based, intensive behavioral health care.
In 2023, we launched our virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, groups, and around-the-clock crisis coverage, while working to connect patients to the most appropriate next level of care.
Your Role
As a Crisis Care Psychiatric Nurse Practitioner, you will provide telehealth evidence-based behavioral health care including comprehensive clinical assessments, differential diagnosis, creating and implementing co-created clinical treatment plans, and medication management. You will work alongside our diverse and passionate multidisciplinary clinical team taking care of Willow Health's patients and making an impact in our clinical program. Our clinical team includes psychiatrists, nurse practitioners, licensed clinical social workers, licensed mental health clinicians, certified peer specialists, case managers, and clinical operations. We are looking for a thoughtful, empathic, and skilled clinician to join our highly motivated team to help improve behavioral health crisis care. This is a fully virtual role.
Day-to-Day Responsibilities
  • Perform comprehensive clinical assessments and develop differential diagnosis
  • Provide psychiatric medication management
  • Build therapeutic alliance with patients
  • Create and implement co-created personalized treatment plans with our multidisciplinary team
  • Manage a caseload of patients who you will follow for 8 to 12 weeks providing medication management
  • Conduct comprehensive risk assessment and safety planning
  • Utilize validated clinical tools to aid in differential diagnosis
  • Work across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis care
  • Actively participate in multidisciplinary team meetings
  • Maintain appropriate documentation of all patient-related care
  • Engage with clinical supervision
  • Work with our patients, their families, and their providers in the community to ensure comprehensive behavioral health care

Working hours for the clinic are Monday - Friday from 10:30 AM to 7:30 PM Eastern Time.
  • This role requires on-call:
    • Day-time: Monday - Friday from 10:30 AM to 7:30 PM (on days you are already scheduled)
    • Weekday night: Monday - Thursday from 7:30 PM to 10:30 AM (next day)
    • Weekend: Friday 7:30 PM - Monday 10:30 AM (continuous full-weekend coverage)

Role Requirements
  • Bachelor of Science in Nursing degree (or equivalent non-U.S. degree)
  • Board Certification
  • Master of Science in Nursing degree or a Doctor of Nursing Practice degree (or equivalent non-U.S. degree)
  • Hold an active license to practice in New York
  • Maintain all state requirements and continuing education requirements to provide behavioral health care
  • Has experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plans, and psychiatric medication management
  • Has at least 3 years of clinical experience of psychiatric medication management
  • Has experience with clinical risk management, suicide risk assessment, and safety planning
  • Has experience and is comfortable with using validated clinical tools to help enhance clinical care
  • Has experience with and is comfortable with using technology
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team
  • Experience working with an electronic medical record (EMR)

Nice to Have
  • Post degree experience in providing emergency mental health services and/or urgent behavioral healthcare
  • Completed Psychiatric fellowship
  • Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles
  • Has experience with using clinical outcomes to help enhance clinical care
  • Has experience launching and iterating on a clinical care model, (preferred, not required)
  • Experience in a start-up healthcare setting and/or an innovative healthcare program (preferred, not required)

Benefits for Our Clinicians
  • PTO includes sick leave, certain federal holidays, and vacation
  • Continuing education time and stipend
  • 401K
  • Health insurance
  • Malpractice liability insurance
  • Clinical supervision
  • Multidisciplinary team collaboration

$108,750 - $192,500 a year
Compensation & Leveling:
The listed salary range for this role reflects a range of potential seniority levels, experience, and clinical scope. Final compensation will be determined based on factors including, but not limited to, years of clinical experience, licensure, relevant specialty expertise, and role level.
For full-time employees, Willow utilizes a RVU-based compensation model that aligns earnings with clinical volume and performance. This model includes a guaranteed base salary, with the opportunity to earn additional compensation based on productivity metrics. Details of the compensation structure will be shared during the interview process.
Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Our Interview Process:
  1. Complete the application
  2. Phone screen
  3. First interview with team member
  4. Clinical skill assessment with the hiring manager
  5. Reference check
  6. Offer
  7. Background check

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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