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How much do remote crisis line jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote crisis line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is a remote crisis line worker?

A Remote Crisis Line worker is a trained professional who provides immediate support, counseling, and resources to individuals experiencing emotional distress or crisis situations, such as mental health emergencies, suicidal thoughts, or trauma. Working remotely, these professionals communicate with callers through phone, chat, or text, listening actively and offering guidance to help de-escalate crises and connect individuals with appropriate services. Their role is crucial in providing accessible, confidential support to people in need, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote crisis line worker, and why are they important?

To thrive as a Remote Crisis Line Worker, you need strong active listening, crisis intervention skills, and a relevant background in psychology, social work, or counseling. Familiarity with crisis management protocols, call center software, and sometimes certifications like ASIST or Mental Health First Aid are typically required. Exceptional empathy, emotional resilience, and the ability to remain calm under pressure make individuals stand out in this role. These skills are crucial for providing immediate, effective support and ensuring the safety and well-being of individuals in crisis remotely.

What are some common challenges faced by remote crisis line workers, and how can they be managed?

Remote crisis line workers often face challenges such as emotional fatigue, managing high-stress situations, and maintaining boundaries between work and personal life since they work from home. To manage these challenges, it's important to utilize organizational support systems like regular debriefings, supervision, and peer support. Additionally, practicing self-care and adhering to set schedules can help maintain work-life balance and resilience in the role.
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Infographic showing various Remote Crisis Line job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,071 per year, or $20.7 per hour.

1099 - Licensed Clinical Therapist - DE

TimelyCare

Fort Worth, TX • Remote

$57K - $76K/yr

Contractor

Re-posted 2 days ago

Job description

1099 - Licensed Clinical Therapist - DE

TimelyCare is a clinically accountable virtual care provider built specifically for education. Trusted by nearly 500 campuses across the U.S., TimelyCare combines URAC-accredited clinical standards with a measurement-based approach and a partnership-first model to help institutions champion well-being with clarity, accountability, and real-world impact. Through a seamless, easy-to-access platform, TimelyCare offers a comprehensive range of services, including a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. TimelyCare drives clinically validated improvements in depression and anxiety, supporting healthier learning environments.

The Role:

We are currently looking to contract with 1099 therapists, clinically licensed in Delaware, who would provide therapy and support to the clients (students) who use the TimelyCare platform.

Mental Health Counseling is part of a broad range of TimelyCare's digital health services that are extended to members of higher education, primarily college students. As a licensed clinical therapist with TimelyCare, you will offer therapy for the students we serve, partnering with them to identify their needs, collaborate and develop treatment plans, and guide them, when necessary, to other appropriate TimelyCare services (Medical, Psychiatry, etc.).

We have a mental health team that consists of Licensed Clinical Social Workers (LI/CSW), Professional Counselors (LPC/LMHC), Marriage and Family Therapists (LMFT), and Clinical Psychologists (LP/LCP).

Want to learn more about what it's like to be a TimelyCare provider? Click here to see why providers choose TimelyCare!

Location: TimelyCare’s primary location is Fort Worth, Texas. This is a remote position, reviewing candidates licensed in DE.

Requirements for Contracted Services:

  • Required: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW)
  • Preferred: Licensed Clinical Psychologist (Ph.D. or Psy.D. in Clinical Psychology, LP/LCP)
  • Active State License(s) in Delaware, additional state licensures a plus
  • Strong clinical documentation, assessment, and active listening skills
  • Experience with crisis intervention/deescalation and safety/treatment planning
  • Background in providing services to young adults, adolescents, at risk populations, and/or experience working in community mental health, crisis triage, or a college counseling environment

What Our Contracted Therapists Do:

  • Provide therapeutic counseling services and treatment planning to a primarily young adult population
  • Document concurrently and submit HIPAA compliant documentation using TimelyCare's electronic health record
  • Develop and submit treatment plans and progress notes following each session
  • Communicate cross functionally with other teams/departments in order to support care continuation as needed
  • Adhere to established standards for documentation quality and code of ethics

Expectations for Contracted Services:

  • Work with the student/client to establish and develop treatment goals and document accordingly
  • Utilize active listening skills and evidence based modalities (SFBT, CBT, DBT, MI, ACT) in order to build rapport, establish boundaries, and progress student/client care
  • Submit appropriate documentation in the EHR (the TimelyCare platform) in a punctual manner
  • Prepared to adapt to the changing needs of the population we serve
  • Able to remain calm and maintain composure during a potential high stress scenario
  • Respond with empathy, professionalism, and meet clients where they are at
  • Model respectful conduct with all students, peers, and support staff

Highlights of Contracted Services:

  • Timely: Expected session time is 45 - 50 minutes, with the time remaining for documentation (60 minutes total)
  • Bye bye, burnout: Provide remote care from the convenience of your home or professional office space while maintaining a healthy work/life balance.
  • Hassle free: Don’t worry about reimbursement, billing codes, or insurance credentialing. TimelyCare does not work with insurance providers and partners directly with colleges and universities across the country. Students can utilize TimelyCare’s services without the inconvenience of insurance or costly co-pays.
  • Therapist autonomy: Flexible hours that work for you. Independent, contracted therapists can set their own schedule for any time Monday - Sunday.
  • Motivated clients: The population TimelyCare serves is made up of motivated, high functioning students in higher education institutions who are ready to actively participate in behavioral health services and treatment.
  • Professional boundaries: Clients will not have access to your phone number or email.

Compensation + Perks:

  • The compensation range for this opportunity is $75-85 per session, depending on education, experience, and licenses. The higher end of this range is reserved for doctoral level candidates. All pay is subject to experience and licensure.
  • Malpractice insurance is provided
  • Partial compensation for late cancellations and no shows
  • APA and ASWB sponsored CE opportunities
  • Candidate Referral Program

CLOSING:

This is a remote position. Reviewing candidates across the country.

Please note: You will need valid U.S. work authorization to join us as we are not able to offer sponsorship at this time.

TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.