ZipRecruiter

Log In

2

Remote Crisis Line Jobs in Michigan (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Alfa

Solution Architect

Royal Oak, MI · On-site +1

$58.75 - $77.50/hr

... in-line with best practice, accelerating launch of the customer's business on the Alfa Cloud ... Flexible work - hybrid or remote work with modern workspaces available * Health, Dental and Vision ...

All JobsCrisis Line JobsRemote Crisis Line JobsRemote Crisis Line Jobs in Michigan

Remote Crisis Line information

See Michigan salary details

$10

$18

$28

How much do remote crisis line jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote crisis line in Michigan is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.09 per hour, depending on experience, location, and employer.

What is a remote crisis line worker?

A Remote Crisis Line worker is a trained professional who provides immediate support, counseling, and resources to individuals experiencing emotional distress or crisis situations, such as mental health emergencies, suicidal thoughts, or trauma. Working remotely, these professionals communicate with callers through phone, chat, or text, listening actively and offering guidance to help de-escalate crises and connect individuals with appropriate services. Their role is crucial in providing accessible, confidential support to people in need, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote crisis line worker, and why are they important?

To thrive as a Remote Crisis Line Worker, you need strong active listening, crisis intervention skills, and a relevant background in psychology, social work, or counseling. Familiarity with crisis management protocols, call center software, and sometimes certifications like ASIST or Mental Health First Aid are typically required. Exceptional empathy, emotional resilience, and the ability to remain calm under pressure make individuals stand out in this role. These skills are crucial for providing immediate, effective support and ensuring the safety and well-being of individuals in crisis remotely.

What are some common challenges faced by remote crisis line workers, and how can they be managed?

Remote crisis line workers often face challenges such as emotional fatigue, managing high-stress situations, and maintaining boundaries between work and personal life since they work from home. To manage these challenges, it's important to utilize organizational support systems like regular debriefings, supervision, and peer support. Additionally, practicing self-care and adhering to set schedules can help maintain work-life balance and resilience in the role.

What are the most commonly searched types of Crisis Line jobs in Michigan?

The most popular types of Crisis Line jobs in Michigan are:

What are popular job titles related to Remote Crisis Line jobs in Michigan?

For Remote Crisis Line jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Line jobs in Michigan look for?

The top searched job categories for Remote Crisis Line jobs in Michigan are:

What cities in Michigan are hiring for Remote Crisis Line jobs?

Cities in Michigan with the most Remote Crisis Line job openings:

Remote Crisis Line jobs near you
Infographic showing various Remote Crisis Line job openings in Michigan as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,540 per year, or $18 per hour.

988 Crisis Specialist

Common Ground

Pontiac, MI • On-site, Remote

$21/hr

Full-time

PTO

Posted 10 days ago

Job description

Job Title: 988 Crisis Specialist

Base Pay: $21 hourly + shift differentials

Various Full-Time & Part-Time Shifts Available

About you:

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

  • Provide crisis support to individuals contacting the National Suicide Prevention helpline and 988 helpline
    • Login to helpline applications
    • Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat
    • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
    • Employ de-escalation techniques to assist individuals in crisis
    • Coordinate with EMS or police to complete active rescue as needed
    • Communicate effectively with individuals in real time while simultaneously documenting the interaction accurately in required systems.
    • Conduct follow-ups to ensure successful access to services
    • Collaborate with Shift Supervisors and other crisis line staff to provide or receive support
    • Maintain high level confidentiality while performing all duties
    • Uphold strict confidentiality in all tasks performed

What you need to apply

    • High School Diploma or GED equivalent
    • 6 months of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
    • At-home high speed internet on a private network
    • A private, HIPAA compliant, dedicated office space

What makes us different

    • Non-Profit mission-driven, person-focused environment
    • 100-hour Crisis Intervention training
    • Opportunity for professional growth
    • Team oriented environment
    • An organizational culture of mental and behavioral health support for all

For your hard work

    • Generous Paid Time Off
    • Shift premiums
    • Employer sponsored benefit and wellness plans (including Benefit Dollars equal to 16% of base pay, Calm App, etc.)
    • Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

View the full job description here: 988 Crisis Specialist Job Description.pdf

Employment Type: Full Time and Part Time

Apply