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Remote Crisis Line Jobs in Texas (NOW HIRING)

TimelyCare

1099 - Medical

Fort Worth, TX · Remote

$35/hr

... a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric ... We offer a remote work environment. Work from home criteria includes but is not limited to ...

TimelyCare

Strategy and Operations Intern

Fort Worth, TX · Remote

$25/hr

... a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric ... Location This is a remote position. Reviewing candidates across the country. Internship Schedule ...

TimelyCare

Sales Operations Manager

Fort Worth, TX · Remote

... a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric ... Location This is a remote position. Reviewing candidates across the country. What You'll Do

TimelyCare

Senior Brand Designer

Fort Worth, TX · Remote

$97K - $104K/yr

... a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric ... Location This is a remote position. Reviewing candidates across the country. What You'll Do Drive ...

TimelyCare

Content Marketing Manager

Fort Worth, TX · Remote

... a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric ... Location This is a remote position. Reviewing candidates across the country. What You'll Do Lead ...

TimelyCare

Digital Account Manager

Fort Worth, TX · Remote

... a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric ... Location This is a remote position. Reviewing candidates across the country. What You'll Do * Own ...

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How much do remote crisis line jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote crisis line in Texas is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What is a remote crisis line worker?

A Remote Crisis Line worker is a trained professional who provides immediate support, counseling, and resources to individuals experiencing emotional distress or crisis situations, such as mental health emergencies, suicidal thoughts, or trauma. Working remotely, these professionals communicate with callers through phone, chat, or text, listening actively and offering guidance to help de-escalate crises and connect individuals with appropriate services. Their role is crucial in providing accessible, confidential support to people in need, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote crisis line worker, and why are they important?

To thrive as a Remote Crisis Line Worker, you need strong active listening, crisis intervention skills, and a relevant background in psychology, social work, or counseling. Familiarity with crisis management protocols, call center software, and sometimes certifications like ASIST or Mental Health First Aid are typically required. Exceptional empathy, emotional resilience, and the ability to remain calm under pressure make individuals stand out in this role. These skills are crucial for providing immediate, effective support and ensuring the safety and well-being of individuals in crisis remotely.

What are some common challenges faced by remote crisis line workers, and how can they be managed?

Remote crisis line workers often face challenges such as emotional fatigue, managing high-stress situations, and maintaining boundaries between work and personal life since they work from home. To manage these challenges, it's important to utilize organizational support systems like regular debriefings, supervision, and peer support. Additionally, practicing self-care and adhering to set schedules can help maintain work-life balance and resilience in the role.
What are the most commonly searched types of Crisis Line jobs in Texas? The most popular types of Crisis Line jobs in Texas are:
What are popular job titles related to Remote Crisis Line jobs in Texas? For Remote Crisis Line jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Crisis Line jobs in Texas look for? The top searched job categories for Remote Crisis Line jobs in Texas are:
What cities in Texas are hiring for Remote Crisis Line jobs? Cities in Texas with the most Remote Crisis Line job openings:
Remote Crisis Line jobs near you
Infographic showing various Remote Crisis Line job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,127 per year, or $19.3 per hour.

Crisis Counselor Supervisor Bilingual (Part-Time)

Crisis Text Line Inc

Dallas, TX • On-site, Remote

$26.21/hr

Part-time

Re-posted yesterday

Job description

Who we are
At Crisis Text Line we believe that every person in crisis deserves to be heard, understood, and supported. Our mission is carried forward by people who lead with empathy, integrity, and a deep sense of responsibility to one another and the communities we serve.
We are building a team of thoughtful, purpose-driven professionals who want their work to matter. Across every role, you'll have the opportunity to contribute to meaningful impact, collaborate with committed colleagues, and help shape systems, programs, and experiences that strengthen our organization and the people who make our mission possible.
If you're driven by purpose, passionate about designing meaningful learning experiences, and motivated to build programs that empower and develop volunteers over time, this is the place for you.
Role
Crisis Counselor Supervisors play a critical role in the success of Crisis Text Line by providing real-time guidance and support to our remote volunteer Crisis Counselors, ensuring texters receive the highest quality care. In this role, you will step into texter conversations as needed and provide leadership during high-risk situations, including active rescues and mandatory reporting. You bring a calm, supportive, and empathetic approach to your work, fostering a positive and effective environment for Crisis Counselors while always keeping both the texter experience and the Crisis Counselor experience top of mind.
Crisis Text Line offers mental health support in both Spanish and English. In order to provide the service in both languages, our bilingual staff are responsible to provide both Spanish and English support, based on business needs, thus time spent on both services will vary. These bilingual roles require mental flexibility and the ability to easily oscillate between both languages fluidly.
Who you are
  • Leader: You are self-motivated, have people management skills and take initiative when you see opportunities for growth.
  • Expert multitasker: You are extremely focused and can effectively prioritize and monitor multiple tasks at one time in a fast paced environment.
  • Effective communicator: You articulate clearly and effectively with staff and Crisis Counselors on our Platform. You stay focused and concise while being caring and positive.
  • Problem-Solver: You are a critical thinker who can quickly identify problems and bring your best solutions to the table and are motivated to take action.
  • A big thinker: You love to team up! You are always thinking of ways to better the quality of service to our texters and Crisis Counselors.
  • Tech-Savvy: You are proficient in G-suite and are totally comfortable navigating new and exciting websites and online platforms.

What you'll do
  • Perform active rescues when texter safety has been identified as imminent risk
  • Monitor volunteer Crisis Counselor conversations for training adherence and quality support
  • Work with volunteer Crisis Counselors in providing coping skills and exercise safety protocols in high-risk situations
  • Assist volunteer Crisis Counselors to identify texter needs and develop a support and plan for safety
  • Ensure volunteer Crisis Counselors adherence to code of conduct and escalate if required
  • Provide real time feedback on conversation quality.
  • Participate in trainings and internal working groups to increase quality service delivery

Requirements
  • You have 3+ years of crisis intervention work experience beyond volunteerism.
  • You are bilingual, ie. fluent in English and Spanish (written & verbal).
  • Ability to work flex shifts as needed to meet the needs of the business outside of assigned shifts, up to 12 hours per week, including weekends, nights, and holidays.
Current Shifts Available (2x Openings)
  • Thursday - Saturday 3pm-7pm EST (12 weekly hours)
  • Wednesday - Saturday 5am-9am EST (16 weekly hours)

Hourly Salary
  • $26.21 per hour

Within the United States, only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA.
No visa sponsorship available for this position.
#LI-KR1
This is a remote-only position

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