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Remote Crisis Hotline Jobs (NOW HIRING)

Centerstone

Crisis Counselor TRP

$25/hr

SUMMARY OF POSITION This is a hybrid position providing crisis counseling to individuals effected by a natural disaster in their community. Under the administrative and clinical supervision of the ...

Centerstone

Crisis Counselor TRP

$25/hr

SUMMARY OF POSITION This is a hybrid position providing crisis counseling to individuals effected by a natural disaster in their community. Under the administrative and clinical supervision of the ...

SafeHorizon

Team Leader - Hotlines - Remote

Manhattan, NY · On-site +1

$17.50 - $23/hr

... crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members ... Utilize hotline technology to assess staff overall productivity. Including the accuracy and ...

DeafLEAD

Chat and Text Follow Up Services Coordinator

$54K - $59K/yr

Remote Reports To: Chat and Text Operations Manager Department: Chat and Text Salary Range: $54,000 ... crisis videophone/text/chat/hotline services, mental health services, training, and interpreting ...

New

Brightree

Patient Success Representative (Remote)

$17/hr

Remote Patient Success Representative Join our remote Patient Success Representative team and play an important role in helping patients receive the medical supplies they need to stay healthy and ...

New

ResMed

Patient Success Representative (Remote)

$17/hr

Join our remote Patient Success Representative team and play an important role in helping patients receive the medical supplies they need to stay healthy and succeed with their therapy. You'll ...

American Health Connection

Be Seen First

Patient Services Representative-REMOTE

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at American Health Connection (AHC). The Patient Services Representatives (PSR) are regular, full-time ...

MMC Group

Remote Patient Services Rep, PSR

$18/hr

Remote Patient Services Representative, PSR Pay: $18.00 per hour Location: Remote, U.S. Work Arrangement: Work from Home Technology Requirement: BYOD, Bring Your Own Device Make a Difference for ...

New

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How much do remote crisis hotline jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote crisis hotline in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a remote crisis hotline?

A Remote Crisis Hotline job involves providing emotional support, crisis intervention, and resources to individuals in distress over the phone, text, or online chat. Professionals in this role listen actively, assess risk, and offer appropriate assistance while working from a remote location. Training is typically provided to ensure responders follow established protocols for handling crises. Many positions require strong communication skills, empathy, and the ability to remain calm under pressure.

What skills and qualifications are needed for a remote crisis hotline?

To thrive as a Remote Crisis Hotline worker, you need excellent active listening, crisis intervention training, and a background in mental health or social services. Familiarity with secure phone systems, chat platforms, and client management databases is often required, along with certifications such as ASIST or Mental Health First Aid. Superior empathy, emotional resilience, and clear communication help professionals build trust and respond effectively to individuals in distress. These skills are crucial for providing immediate, compassionate support and ensuring the safety and well-being of callers during high-stress situations.

What are common challenges faced by remote crisis hotline workers, and how can they be managed?

Remote crisis hotline workers often encounter emotionally intense situations, unpredictable call volumes, and the need to respond quickly to individuals in acute distress. Managing these challenges involves strong self-care practices, regular supervision or debriefing sessions, and accessing mental health support when needed. Many organizations provide ongoing training and peer support groups to help staff handle difficult calls and avoid burnout. Developing healthy work-life boundaries and utilizing available resources can make the work more rewarding and sustainable.

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What are the most commonly searched types of Crisis Hotline jobs?

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Remote Crisis Hotline jobs near you
Infographic showing various Remote Crisis Hotline job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Crisis Counselor (Remote Contractor Work, United States)

Gaggle

Remote

$22.25 - $29/hr

Contractor

Posted 17 days ago

Job description

Description
To apply, visit THIS LINK. Do not apply via the "Apply Now" button on this page.
Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and we've helped hundreds of districts avoid tragedies and save lives.
Gaggle is in the process of building our Crisis Counselor team. We are seeking Independent Contractors for positions of Crisis Counselor. This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations. As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students.
To apply, visit THIS LINK. Do not apply via the "Apply Now" button on this page.
Requirements:
  • Experience in crisis intervention, crisis counseling, or a crisis help line strongly preferred; equivalent experience in mental health support, social services, or victim advocacy also considered
  • Background in de-escalation techniques, mental health support, or social work
  • Experience in counseling, coaching, or peer support roles
  • Skilled at empathetic listening, rapport-building through text-based chat, and providing compassionate support during mental, emotional, or relational crises
  • Proficient with computer and web-based applications in a professional setting
  • Respectful of differing opinions and perspectives
  • Comfortable adapting to change and evolving processes
  • Able to work independently; prior experience as an independent contractor preferred
  • Reliable high-speed internet access required (satellite internet not accepted)
  • Access to a computer, Chromebook, or laptop required (tablets and phones not accepted)
  • Experience with Slack or similar business chat platforms a plus
  • Comfortable working in a fast-paced, evolving start-up environment with ongoing process improvements
  • Strong general technology skills
  • Willingness to work flexible shifts supporting a 24/7 crisis line; multiple shift options available, with scheduling built around your availability

Additional Considerations:
  • The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary
  • Gaggle is in the process of partnering with school districts for this service, as a result, we will need flexibility from anyone accepting this contract with both start date and scheduling.
  • Contracts can be terminated at any time
  • There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above
  • Because Gaggle strives to enter into contract agreements with Independent Contractors who contributes to Gaggle's mission of student safety, criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check
  • 100% remote work - Work from any location you choose

Job Type: Contract
Diversity, Equity, and Inclusion
At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We're committed to maintaining an inclusive environment with equitable treatment for all.
To apply, visit THIS LINK. Do not apply via the "Apply Now" button on this page.
To apply, visit THIS LINK. Do not apply via the "Apply Now" button on this page.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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