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Remote Credit Controller Jobs in Raleigh, NC (NOW HIRING)

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Remote Credit Controller information

See Raleigh, NC salary details

$48.1K

$88.3K

$146.8K

How much do remote credit controller jobs pay per year?

As of May 29, 2026, the average yearly pay for remote credit controller in Raleigh, NC is $88,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $145,800.00 per year, depending on experience, location, and employer.

What is a Remote Credit Controller job?

A Remote Credit Controller is responsible for managing and overseeing a company's credit accounts while working remotely. Their duties include assessing credit risk, chasing overdue payments, maintaining customer accounts, and ensuring that outstanding invoices are settled promptly. They communicate with clients via phone, email, or online platforms to resolve payment issues and negotiate repayment plans if necessary. This role requires strong analytical, communication, and organizational skills to ensure the company's cash flow remains healthy.

What are the key skills and qualifications needed to thrive in the Remote Credit Controller position, and why are they important?

To thrive as a Remote Credit Controller, you need a strong background in accounting or finance, experience in credit management, and attention to detail. Familiarity with accounting software (such as SAP or QuickBooks), customer relationship management (CRM) systems, and proficiency in Excel are often required. Excellent communication, negotiation, and organizational skills help you effectively manage client relationships and resolve payment issues. These capabilities ensure timely payments, minimize bad debts, and support the organization's financial stability while working independently from a remote location.

What are some common challenges faced by Remote Credit Controllers and how can they be managed effectively?

Remote Credit Controllers may encounter challenges such as communicating with clients across different time zones, managing outstanding payments without in-person interaction, and staying aligned with internal teams remotely. Effective time management, proactive follow-ups via email or phone, and utilizing collaborative tools like shared CRMs can help overcome these obstacles. Building strong relationships with clients and maintaining open lines of communication with colleagues are key strategies for resolving disputes and ensuring prompt payments. Many companies also provide ongoing training and support to help remote credit controllers stay connected and successful in their roles.
More about Remote Credit Controller jobs
What are popular job titles related to Remote Credit Controller jobs in Raleigh, NC? For Remote Credit Controller jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Credit Controller jobs in Raleigh, NC look for? The top searched job categories for Remote Credit Controller jobs in Raleigh, NC are:
Remote Credit Controller jobs near you
Infographic showing various Remote Credit Controller job openings in Raleigh, NC as of May 2026, with employment types broken down into 52% Full Time, 32% Part Time, 4% Temporary, and 12% Contract. Highlights an 96% Physical, and 4% Hybrid job distribution, with an average salary of $88,326 per year, or $42.5 per hour.
Customer Service Specialist

Customer Service Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • On-site, Remote

$17/hr

Full-time

Posted 13 days ago

Job description

Customer Service Specialist
Pay Rate: $17.00 per hour
Location: Remote
About the Role
We are seeking a Customer Service Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally.
You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence.
What You’ll Do
  • Handle inbound and outbound calls, chats, and emails with professionalism and empathy
  • Resolve customer inquiries and troubleshoot basic issues efficiently
  • Process orders and credit card payments securely and accurately
  • Follow up on orders and send timely updates to internal research teams
  • Maintain clear, accurate records in internal systems
  • Add and manage corporate users’ accounts as needed
  • Ensure compliance with data security and confidentiality standards (especially with sensitive personal information)
  • Consistently meet or exceed service level agreements (SLAs)
What We’re Looking For
Required Qualifications
  • High School diploma or GED
  • Strong computer and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to manage deadlines and prioritize tasks effectively
Preferred Qualifications
  • Experience in customer service, call center, or administrative support
  • Background in background investigations or compliance-related work
  • FCRA Certification (or willingness to obtain)
Key Skills for Success
  • Exceptional attention to detail and accuracy
  • Strong active listening and problem-solving abilities
  • Ability to work independently and collaboratively
  • High level of professionalism, discretion, and integrity
Work Environment
  • Hybrid/Remote eligible position with a private, secure home workstation
  • Reliable high-speed internet via Ethernet connection required
  • Must be able to work in a quiet, professional setting
  • If working from office: located in an indoor, climate-controlled environment
Why Join Us?
We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

Apply