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Remote Correspondence Representative Jobs in Florida

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Remote Correspondence Representative information

What is a remote correspondence representative?

A Remote Correspondence Representative is a professional who handles written communications for an organization, typically from a remote location. Their main responsibilities include responding to customer inquiries via email, chat, or other digital channels, processing requests, and resolving issues according to company policies. They play a crucial role in customer service and support, ensuring timely and accurate responses while maintaining a high level of professionalism. Working remotely allows them to perform these duties outside of a traditional office environment, often with flexible hours. This role is common in industries such as insurance, healthcare, finance, and retail.

How does a remote correspondence representative typically collaborate with other departments while working remotely?

As a Remote Correspondence Representative, you will regularly interact with teams such as customer service, billing, and technical support. Communication is primarily handled via email, chat platforms, and scheduled virtual meetings, making responsiveness and clarity essential. Collaboration often involves resolving customer inquiries that require input from multiple departments or escalating issues to specialized teams. Building strong digital communication habits and proactively seeking clarification when needed are important for success in this remote, cross-functional environment.

What are the key skills and qualifications needed to thrive as a remote correspondence representative, and why are they important?

A Remote Correspondence Representative needs excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and document management tools is often required. Strong organizational skills, time management, and the ability to work independently make someone stand out in this role. These skills are essential for providing accurate, timely, and professional responses to client inquiries while maintaining efficiency in a remote work environment.

What are popular job titles related to Remote Correspondence Representative jobs in Florida?

For Remote Correspondence Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Correspondence Representative jobs in Florida look for?

The top searched job categories for Remote Correspondence Representative jobs in Florida are:

What cities in Florida are hiring for Remote Correspondence Representative jobs?

Cities in Florida with the most Remote Correspondence Representative job openings:

Remote Correspondence Representative jobs near you

Remote Medical Insurance Follow Up Rep

TRC Talent Solutions

Winter Park, FL • Remote

$18 - $22/hr

Temporary

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New

Job description

Medical Insurance Follow-Up Representative – 100% Remote

$18–22/hour | Full-Time | Permanent Opportunity

We're growing and looking for experienced Medical Insurance Follow-Up Representatives to join our fully remote team! In this role, you will focus on back-end A/R follow-up, denial resolution, and aged account remediation for Hospital and/or Physician Billing accounts. 

Our team partners with healthcare providers and hospital organizations to deliver revenue cycle and accounts receivable support services. If you thrive in a fast-paced environment, enjoy problem solving, and have experience working insurance denials and unpaid claims, we'd love to hear from you. 

Why Join Us? 

  • 100% Remote 

  • Flexible Schedule 

  • Health, Dental, Vision, and Life Insurance 

  • PTO, Paid Sick Leave, and Paid Holidays 

  • Career Growth Opportunities 

What You’ll Do:

  • Perform second-tier insurance account follow-up on outstanding A/R balances 

  • Resolve denied, underpaid, and unresolved insurance claims

  • Resolve aged accounts and payer issues  

  • Work high-dollar accounts and conduct detailed account research 

  • Review UB-04 and/or HCFA 1500 claims for billing accuracy 

  • Investigate eligibility discrepancies, coding issues, payer denials, and reimbursement variances 

  • Communicate professionally with insurance payers, clients, and internal teams

  • Identify payer trends, workflow issues, and barriers to resolution 

  • Submit corrected claims, rebills, secondary billing, and appeals as needed

  • Document account activity and correspondence thoroughly and accurately 

  • Escalate payer errors appropriately for reprocessing 

  • Work with commercial and government payers 

  • Maintain productivity and quality standards

Experience & Education: 
 

  • 1-2 years of Healthcare Revenue Cycle experience required 

  • Experience with Hospital Billing and/or Physician Billing required 

  • Strong knowledge of denials, insurance follow-up, UB-04 and/or HCFA 1500 claims 

  • Experience using systems like Epic, Cerner, Meditech, McKesson, Allscripts, Soarian, etc. 

  • Proficiency in Microsoft Office and other internet-based systems

  • Strong ability to multitask across multiple applications and systems 

  • High School Diploma or equivalent required; Associate's or Bachelor's Degree preferred 

Physical Requirements:

  • Ability to sit for extended periods of time 

  • Frequent use of hands and fingers for typing and computer work

  • Ability to communicate via phone and computer

  • Occasionally lift up to 15 pounds