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Remote Content Operations Jobs in Raleigh, NC (NOW HIRING)

DataAnnotation

Red Team Engineer - AI Trainer

Raleigh, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...

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Security Engineer - AI Trainer

Raleigh, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...

DataAnnotation

Penetration Tester - AI Trainer

Durham, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Responsibilities: * Evaluate AI-generated cybersecurity content -- including threat analysis ...

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All JobsContent Operations JobsRemote Content Operations JobsRemote Content Operations Jobs in Raleigh, NC

Remote Content Operations information

See Raleigh, NC salary details

$28.7K

$113.4K

$125.4K

How much do remote content operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote content operations in Raleigh, NC is $113,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,600.00 and $124,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Content Operations Specialist, and why are they important?

To thrive as a Remote Content Operations Specialist, you need expertise in content management, workflow optimization, and editorial processes, often supported by a degree in communications or a related field. Familiarity with Content Management Systems (CMS) like WordPress or Drupal, project management tools, and analytics platforms is typically required. Strong organizational skills, attention to detail, and proactive communication are crucial soft skills for managing remote collaboration and deadlines. These skills ensure efficient content production, consistent quality, and seamless teamwork across distributed teams.

What is the difference between Remote Content Operations vs Remote Content Moderation?

AspectRemote Content OperationsRemote Content Moderation
Primary FocusManaging content workflows, quality control, and content strategyReviewing, monitoring, and removing inappropriate or harmful content
Required SkillsContent management, project coordination, communicationAttention to detail, judgment, familiarity with community guidelines
Work EnvironmentCollaborative teams, content platforms, project management toolsMonitoring dashboards, moderation tools, online communities
Common EmployersMedia companies, e-commerce, tech firmsSocial media platforms, online marketplaces, forums

Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.

What are Remote Content Operations?

Remote Content Operations refers to the management, coordination, and optimization of digital content workflows by professionals working outside a traditional office setting. This role involves tasks such as content planning, publishing, quality assurance, and performance tracking, all conducted remotely. Specialists in this field use digital tools to collaborate with writers, editors, designers, and marketing teams to ensure content is delivered efficiently and meets business objectives. Remote Content Operations professionals are essential for organizations with distributed teams or digital-first strategies. Their work ensures content remains consistent, timely, and aligned with company goals.

What are some common challenges faced by professionals working in Remote Content Operations, and how can they be addressed?

Remote Content Operations professionals often face challenges such as coordinating with distributed teams across different time zones, maintaining consistent content quality, and managing a high volume of content requests. To overcome these issues, it's essential to establish clear communication channels, implement standardized workflows, and utilize collaborative tools like content management systems and project management platforms. Regular virtual check-ins and documentation of processes can also help ensure alignment and efficiency within the team.
What are the most commonly searched types of Content Operations jobs in Raleigh, NC? The most popular types of Content Operations jobs in Raleigh, NC are:
What are popular job titles related to Remote Content Operations jobs in Raleigh, NC? For Remote Content Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Content Operations jobs in Raleigh, NC look for? The top searched job categories for Remote Content Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Content Operations jobs? Cities near Raleigh, NC with the most Remote Content Operations job openings:
Remote Content Operations jobs near you
M365 Systems Engineer III - AI and Collaboration (Remote)

M365 Systems Engineer III - AI and Collaboration (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 6 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
We are seeking a skilled Systems Engineer III to join our team with a primary focus on the implementation and optimization of Microsoft Copilot and AI-powered capabilities within Microsoft 365. The Systems Engineer III is a member of the Digital Workplace Technology Collaboration Engineering team and is responsible for delivering high quality and innovative technology solutions to the end user community.
This role will lead the adoption, governance, and operationalization of Copilot across the enterprise, ensuring secure, compliant, and high-value use of AI technologies. The Systems Engineer III will evaluate, deploy, and manage Copilot features across Microsoft 365 workloads, troubleshoot complex technical issues, and drive end-user value realization. The role requires balancing strong technical expertise with business acumen to maximize productivity gains and align with organizational goals
TECHNOLOGY STACK
  • Active Directory, Entra ID
  • Office 365
  • Microsoft Copilot
  • Exchange Online
  • SharePoint OnlineOneDrive
  • Teams
  • Purview

Responsibilities
  • Lead the implementation, configuration, and ongoing administration of Microsoft Copilot across M365 workloads including Exchange Online, SharePoint Online, OneDrive, and Teams
  • Collaborate with Information Security teams to define and enforce governance, compliance, and security frameworks for Copilot and AI-enabled services in alignment with organizational policies and regulatory requirements.
  • Partner with stakeholders to identify and prioritize Copilot use cases and design the technical solutions and controls to drive adoption and measurable business outcomes.
  • Administer and optimize Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, and Teams to support Copilot readiness and sustain usage.
  • Collaborate with Information Security teams to ensure data protection, information lifecycle management, and compliance controls are in place for AI-generated content.
  • Design, build, test, and deploy automation and scripting solutions to support Copilot deployment, monitoring, and reporting.
  • Monitor service health, usage analytics, and adoption metrics to continuously improve Copilot experience and ROI.
  • Act as a subject matter expert during IT audits and assessments, identifying risks and mitigation strategies related to AI and M365 services.
  • Drive continuous improvement initiatives by gathering user feedback and reviewing Microsoft's product releases including the Microsoft product roadmap to create a pipeline of enhancements focused on productivity, efficiency, and user experience.
  • Provide mentorship and technical guidance to system administrators and engineers, fostering growth and accountability

Qualifications
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred Area of Experience: Microsoft 365 Including Copilot, Exchange, Teams, and SharePoint Online, Purview, Windows Server.
Skills/Experience
  • Experience in design and architecture of Microsoft 365 and Copilot solutions, including governance, policy definition, and licensing strategies.
  • Strong understanding of data security, compliance, and information management in AI-enabled environments.
  • Experience implementing Copilot readiness strategies (data access controls, labeling, permissions, and content lifecycle).
  • Ability to analyze usage metrics and translate insights into actionable improvements and adoption strategies.
  • Strong troubleshooting, automation, and scripting skills (PowerShell, Graph API, or similar).
  • Experience leading cross-functional initiatives and communicating complex technical concepts to business stakeholders.
  • Experience working in an Agile delivery environment using Jira, Confluence or Azure DevOps
  • Experience working in a Financial Services organization including familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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