ZipRecruiter

Log In

2

Remote Content Operations Jobs in Baltimore, MD (NOW HIRING)

Contiem

Project Quality Lead

Annapolis, MD · On-site +1

$115K - $125K/yr

... their content objectives and operations. Our global team allows us to support clients in 40 ... Annapolis, MD; remote will be considered.

Contiem

Project Quality Lead

Annapolis, MD · On-site +1

$115K - $125K/yr

... their content objectives and operations. Our global team allows us to support clients in 40 ... Annapolis, MD; remote will be considered.

Contiem

Sr. Program Manager

Annapolis, MD · On-site +1

$120K - $130K/yr

... their content objectives and operations. Our global team allows us to support clients in 40 ... Work Location In-office is preferred (Annapolis, MD); remote is acceptable.

Contiem

Sr. Program Manager

Annapolis, MD · On-site +1

$120K - $130K/yr

... their content objectives and operations. Our global team allows us to support clients in 40 ... Work Location In-office is preferred (Annapolis, MD); remote is acceptable.

Contiem

Sr. Program Manager

Annapolis, MD · On-site +1

$120K - $130K/yr

... their content objectives and operations. Our global team allows us to support clients in 40 ... Work Location In-office is preferred (Annapolis, MD); remote is acceptable.

Contiem

Project Quality Lead

Annapolis, MD · On-site +1

... their content objectives and operations. Our global team allows us to support clients in 40 ... Annapolis, MD; remote will be considered. Benefits: * 3 weeks of PTO, 8 paid holidays, 5 additional ...

eSimplicity

Senior Proposal Writer

Columbia, MD · Remote

$101K - $150K/yr

... Operations team. Our Senior Proposal Writer/Editor will not only plan, write, edit, and deliver ... in a remote environment. * Ability to create original content using interview and research ...

Contiem

Sr. Program Manager

Annapolis, MD · On-site +1

$114K - $115K/yr

... their content objectives and operations. Our global team allows us to support clients in 40 ... Work Location In-office is preferred (Annapolis, MD); remote is acceptable. Benefits: * 3 weeks of ...

next page

Showing results 1-20

All JobsContent Operations JobsRemote Content Operations JobsRemote Content Operations Jobs in Baltimore, MD

Remote Content Operations information

See Baltimore, MD salary details

$29.3K

$115.9K

$128.2K

How much do remote content operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote content operations in Baltimore, MD is $115,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,200.00 and $127,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote content operations specialist?

To thrive as a Remote Content Operations Specialist, you need expertise in content management, workflow optimization, and editorial processes, often supported by a degree in communications or a related field. Familiarity with Content Management Systems (CMS) like WordPress or Drupal, project management tools, and analytics platforms is typically required. Strong organizational skills, attention to detail, and proactive communication are crucial soft skills for managing remote collaboration and deadlines. These skills ensure efficient content production, consistent quality, and seamless teamwork across distributed teams.

What is the difference between Remote Content Operations vs Remote Content Moderation?

AspectRemote Content OperationsRemote Content Moderation
Primary FocusManaging content workflows, quality control, and content strategyReviewing, monitoring, and removing inappropriate or harmful content
Required SkillsContent management, project coordination, communicationAttention to detail, judgment, familiarity with community guidelines
Work EnvironmentCollaborative teams, content platforms, project management toolsMonitoring dashboards, moderation tools, online communities
Common EmployersMedia companies, e-commerce, tech firmsSocial media platforms, online marketplaces, forums

Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.

What is remote content operations?

Remote Content Operations refers to the management, coordination, and optimization of digital content workflows by professionals working outside a traditional office setting. This role involves tasks such as content planning, publishing, quality assurance, and performance tracking, all conducted remotely. Specialists in this field use digital tools to collaborate with writers, editors, designers, and marketing teams to ensure content is delivered efficiently and meets business objectives. Remote Content Operations professionals are essential for organizations with distributed teams or digital-first strategies. Their work ensures content remains consistent, timely, and aligned with company goals.

What are some common challenges faced by professionals working in remote content operations, and how can they be addressed?

Remote Content Operations professionals often face challenges such as coordinating with distributed teams across different time zones, maintaining consistent content quality, and managing a high volume of content requests. To overcome these issues, it's essential to establish clear communication channels, implement standardized workflows, and utilize collaborative tools like content management systems and project management platforms. Regular virtual check-ins and documentation of processes can also help ensure alignment and efficiency within the team.
What are popular job titles related to Remote Content Operations jobs in Baltimore, MD? For Remote Content Operations jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Content Operations jobs in Baltimore, MD look for? The top searched job categories for Remote Content Operations jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Content Operations jobs? Cities near Baltimore, MD with the most Remote Content Operations job openings:
Remote Content Operations jobs near you

Technical Writer - Remote (DC, MD, VA Locals Only)

Swingtech Consulting, Inc.

Greenbelt, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

About Swingtech
Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team.
Swingtech Consulting, Inc. is seeking a Technical Writer to support documentation, reporting, user guidance, process documentation, and deliverable development for federal training and learning management programs.
This role supports the creation and maintenance of clear, accurate, accessible, and well-organized documentation for web-based training platforms, learning management systems, digital learning products, help desk operations, reporting processes, and program support activities. The ideal candidate should be detail-oriented, organized, and able to work with technical, training, QA, data, and program teams to turn inputs into customer-ready documentation.
Key Responsibilities
  • Research content to develop, edit, format, and maintain technical documentation, process documentation, user guides, job aids, reports, meeting materials, and program deliverables
  • Translate information from technical teams, instructional designers, data analysts, QA staff, help desk personnel, and program leadership into clear documentation
  • Support documentation for web-based applications, learning management systems, training workflows, user support procedures, reporting processes, and operational activities
  • Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes, user instructions, and internal support materials
  • Review documentation for clarity, consistency, grammar, formatting, accuracy, and alignment with customer requirements
  • Support recurring deliverables such as monthly reports, meeting minutes, action item logs, status updates, and documentation packages
  • Maintain organized documentation repositories, templates, revision histories, source files, and final deliverable versions
  • Track edits, stakeholder comments, revisions, approvals, and document status through completion
  • Support accessible document formatting and apply Section 508 or similar accessibility considerations to electronic deliverables
  • Coordinate with cross-functional teams to collect inputs, validate content, resolve comments, and prepare submission-ready documents
  • Assist with documenting system updates, training product revisions, issue resolution steps, and operational procedures
  • Contribute to improvements in templates, naming conventions, document workflows, and knowledge management practices

Minimum Qualifications
  • Bachelor's degree in Technical Writing, English, Communications, Information Technology, Education, Business, or a related field; equivalent experience may be considered
  • At least 3 years of experience in technical writing, documentation development, content editing, reporting, or related documentation work
  • Experience developing technical, operational, training, user support, or process documentation
  • Strong writing, editing, formatting, proofreading, and document organization skills
  • Ability to gather inputs from multiple stakeholders and produce clear, accurate, and usable documentation
  • Familiarity with document control, templates, style guides, version management, and review cycles
  • Working knowledge of accessibility considerations for electronic documents, including Section 508 or comparable standards
  • Strong attention to detail and ability to manage multiple documentation tasks and deadlines
  • Strong written and verbal communication skills
  • Ability to work independently and collaboratively in a remote environment

Preferred Qualifications
  • Experience supporting federal, healthcare, IT, training, or learning management programs
  • Experience documenting web-based applications, learning management systems, help desk procedures, reporting processes, or digital training products
  • Experience developing SOPs, user guides, FAQs, knowledge base articles, job aids, or release notes
  • Familiarity with quality assurance documentation, customer comment resolution, deliverable tracking, or records management
  • Familiarity with privacy, security, accessibility, or compliance documentation in regulated environments
  • Experience working with collaborative document repositories, project tracking tools, or content management workflows
  • Experience with using artificial intelligence to improve task efficiency is a plus

Summary of Benefits
  • 15 PTO days
  • 11 paid holidays
  • Medical Insurance with - 3 options (HSA with $600 Employer Contribution).
  • Dental Insurance with no age limit orthodonture.
  • Vision Insurance through EyeMed in and out of network coverage.
  • Short Term and Long-Term Disability coverage with 100% premium support,
  • Life insurance and AD&D with 100% premium support
  • Supplemental Life Insurance
  • Critical Care and Accident Insurance availability
  • Pet Insurance through Nationwide
  • Employee Assistance Program
  • 401k with enrollment from day one. 4% deferral by company.
  • $1500 Annual Training Budget
  • $1500 Referral bonus
  • Eligibility for annual merit and discretionary bonus
  • Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled

Apply