2

Remote Consumer Cellular Customer Service Jobs in Raleigh, NC

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Travel Customer Service

Durham, NC · Remote

$14.50 - $19.75/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Travel Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Where You'll Work * This role is remote ; job seekers must reside in North Carolina to be ... Report to an assigned Customer Service Supervisor. What You'll Bring * Provide a distraction free ...

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

next page

Showing results 1-20

Remote Consumer Cellular Customer Service information

See Raleigh, NC salary details

$12

$21

$34

How much do remote consumer cellular customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote consumer cellular customer service in Raleigh, NC is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Consumer Cellular Customer Service Representative, and why are they important?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

How does working remotely as a Consumer Cellular Customer Service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

What does a Remote Consumer Cellular Customer Service Representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

How much does Amazon pay for remote customer service?

Amazon's remote customer service positions typically pay between $15 and $20 per hour, depending on experience and location. These roles often require strong communication skills and the ability to work flexible hours, with some positions offering benefits and performance bonuses.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What cities near Raleigh, NC are hiring for Remote Consumer Cellular Customer Service jobs? Cities near Raleigh, NC with the most Remote Consumer Cellular Customer Service job openings:
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Afni rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

20th of 71 rated call and contact centers


Job description

Career paths start between $14.50 and $15/hr plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!


What Afni employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom