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Remote Connexus Jobs (NOW HIRING)

Card Fraud Specialist

$84.40K - $85K/yr

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Senior Data Analyst

$88K - $111.10K/yr

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Remote Connexus information

What is the difference between Remote Connexus vs Remote Network Technician?

AspectRemote ConnexusRemote Network Technician
Required CredentialsNetworking certifications (e.g., CompTIA Network+)Networking certifications (e.g., CompTIA Network+)
Work EnvironmentRemote, often client-focusedRemote, technical support or troubleshooting
Industry UsageIT services, telecommunicationsIT support, networking services
Common Search/ComparisonRemote Connexus vs Remote Network Technician

Remote Connexus and Remote Network Technician roles both require networking certifications and involve remote work in IT and telecommunications industries. While Remote Connexus may focus more on client connectivity solutions, Remote Network Technicians typically handle network troubleshooting and support. Both roles are essential in maintaining network infrastructure remotely, with overlapping skills and credentials.

More about Remote Connexus jobs
What cities are hiring for Remote Connexus jobs? Cities with the most Remote Connexus job openings:
What are the most commonly searched types of Connexus jobs? The most popular types of Connexus jobs are:
What states have the most Remote Connexus jobs? States with the most job openings for Remote Connexus jobs include:
Infographic showing various Remote Connexus job openings in the United States as of May 2026, with employment types broken down into 76% Part Time, and 24% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.
Card Fraud Specialist

$84.40K - $85K/yr

Full-time

Posted 16 days ago


Connexus Credit Union rating

6.0

Company rating: 6.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Connexus Credit Union - Who We Are:
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.
As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.
This position is a temporary contract role and is not a permanent employment opportunity.
About the Role:
Our Card Fraud Specialist is responsible for a variety of activities such as initiating card disputes, processing reports, and working claims to ensure compliance with Regulation E. This position not only serves as a subject matter expert in card fraud, they will also assist members and employees of Connexus over the phone to provide guidance, support, and investigate claims. If you have a hunger to learn, a desire to help others, and thrive in change, join our team for the opportunity to be your personal and professional best.
Responsibilities:
  • Receives and analyzes fraud and non-fraud card disputes from members and employees and determines appropriate resolutions.
  • Complete daily call backs for suspicious debit card activity and processing Reg E Claims with strict adherence to Regulation E and Credit Union policy.
  • Troubleshoot common debit card issues, order debit cards and perform card maintenance as necessary.
  • Answer incoming member and department phone calls to resolve and investigate debit card fraud claims.
  • Review and work daily Velera reports to ensure proper tracking of case status while ensuring applicable follow-ups are completed and notices are sent.
  • Initiate outbound member calls to review submitted cases and gather additional documentation as needed.
  • Collaborate with other Connexus departments, other financial institutions, law enforcement authorities or members when researching and resolving suspicious activity, under the direction of the Card Fraud Manager or Card Fraud Analyst.

Position Requirements:
  • This position is Remote.
  • 1+ years related experience is Required.
  • Experience in financial institutions is Required.
  • Self-motivated individual that is detail oriented and can accurately complete work within required time frames under minimum supervision driven by a sense of urgency.
  • Possesses proficient skills to open, create, and modify various documents using the Microsoft Suite (e.g. documents, spreadsheets, email, etc.) and enter/retrieve information using various applications/systems.
  • Excellent verbal and written communication skills to effectively communicate with all levels of bank and external customers.
  • Must possess the ability to gather and analyze information skillfully and document those findings in a clear and concise report.

Connexus Credit Union's Employer Recognitions:
  • 2026 Best Place to Work in IT, Computer World

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60-1.4, 41 CFR 60-1.35