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Remote Configuration Manager Jobs in Massachusetts

Deloitte

Cyber ServiceNow - Consultant

Boston, MA · Remote

... database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the ...

Level Data LLC

Customer Success Manager

Boston, MA · Remote

The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager ... Partner with product andengineeringonboarding, integrations, and configuration; close the loop with ...

Lendbuzz

Senior IT Manager (Boston)

Boston, MA · On-site +1

$150K - $190K/yr

... and remote sites Security, Compliance & Resilience * Partner with Security on standards (SOC 2, SOX, GLBA, etc), audits, and evidence collection * Maintain IT controls: configuration management ...

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All JobsConfiguration JobsRemote Configuration Manager JobsRemote Configuration Manager Jobs in Massachusetts

Remote Configuration Manager information

See Massachusetts salary details

$41K

$104.8K

$157.8K

How much do remote configuration manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote configuration manager in Massachusetts is $104,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $122,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote configuration manager?

To thrive as a Remote Configuration Manager, you need expertise in IT systems management, configuration management principles, and a relevant degree or certification such as ITIL or CompTIA. Familiarity with configuration management tools like Ansible, Puppet, or Chef, and experience with remote monitoring systems are typically required. Exceptional organizational skills, attention to detail, and strong communication abilities help you manage complex configurations and collaborate with distributed teams. These skills are critical for ensuring system consistency, minimizing downtime, and supporting efficient remote operations.

How does a remote configuration manager typically collaborate with cross-functional teams to implement system changes?

As a Remote Configuration Manager, you'll frequently work with IT, development, and operations teams to ensure configuration changes are properly planned, documented, and deployed. Collaboration often occurs through virtual meetings, project management platforms, and shared documentation tools to align on requirements, timelines, and risk mitigation strategies. Effective communication and proactive coordination are essential to prevent misconfigurations and minimize downtime, as you'll be the point person overseeing version control and compliance with change management policies. This remote role requires self-motivation and strong organizational skills to keep stakeholders informed and projects on track.

What is the difference between Remote Configuration Manager vs Remote Network Engineer?

AspectRemote Configuration ManagerRemote Network Engineer
Required CredentialsCertifications like Cisco CCNA, CompTIA Network+Certifications like Cisco CCNP, CompTIA Network+
Work EnvironmentManaging configuration settings across systems and applications remotelyDesigning, implementing, and troubleshooting network infrastructure remotely
Employer & Industry UsageIT departments, cloud service providers, software companiesTelecommunications, IT services, enterprise networks
Common Search & Comparison IntentUnderstanding roles in configuration managementUnderstanding network infrastructure roles

The Remote Configuration Manager primarily focuses on managing system and application configurations remotely, ensuring settings are optimized and consistent. In contrast, the Remote Network Engineer designs and maintains network infrastructure remotely, troubleshooting connectivity issues. Both roles require networking certifications and involve remote work environments, but they serve different technical functions within IT and network management.

What does a remote configuration manager do?

A Remote Configuration Manager oversees the setup, maintenance, and optimization of software and systems configurations for organizations, often working from a remote location. Their responsibilities include managing configuration databases, ensuring compliance with company policies, and supporting teams in deploying software updates or changes across various environments. They play a crucial role in minimizing downtime, maintaining system integrity, and ensuring smooth IT operations. This role often requires strong technical skills, attention to detail, and effective communication to coordinate with different departments remotely.
What are popular job titles related to Remote Configuration Manager jobs in Massachusetts? For Remote Configuration Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Configuration Manager jobs in Massachusetts look for? The top searched job categories for Remote Configuration Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Configuration Manager jobs? Cities in Massachusetts with the most Remote Configuration Manager job openings:
Remote Configuration Manager jobs near you

Senior Problem, Incident and Event Management Engineer

Humana

Boston, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

163rd of 301 rated insurance

Job description

Become a part of our caring community
The Senior Problem, Incident, and Event Management Engineer is responsible for advancing enterprise event correlation, observability, and incident detection capabilities to proactively identify and mitigate service disruptions before user impact. This role specializes in leveraging platforms such as Splunk, Dynatrace, and ServiceNow to aggregate, correlate, and operationalize data across multiple systems to drive timely escalation and resolution of critical incidents.
This position plays a key role in evolving from reactive incident response to data-driven, predictive operations, utilizing CMDB-driven context, criticality tiering, and advanced analytics to prioritize and escalate issues with significant business impact.
Key ResponsibilitiesEvent Correlation & Observability Engineering
  • Design, configure, and continuously improve event correlation rules and alerting strategies across platforms such as Splunk ITSI and Dynatrace
  • Integrate data from multiple monitoring, application, and infrastructure sources to create meaningful, actionable events
  • Normalize and enrich event data using standardized fields and metadata to improve correlation accuracy and reduce noise
  • Drive reduction of false positives and duplicate alerts through correlation, aggregation, and suppression strategies
Dashboarding & Data Visualization
  • Develop and maintain operational and executive dashboards in Splunk and other reporting tools
  • Translate technical telemetry into clear, business-aligned insights, highlighting service health, degradation, and emerging risks
  • Partner with command center, TOC, and incident teams to ensure dashboards support real-time decision making and escalation
Incident Detection & Escalation
  • Leverage correlated event data and observability insights to trigger proactive incident identification prior to user-reported impact
  • Apply criticality tiering and CMDB data to assess business impact and drive proper prioritization and escalation paths
ServiceNow Integration & ITSM Enablement
  • Partner with ServiceNow stakeholders to improve workflows, reporting, and automation capabilities
CMDB & Data-Driven Decisioning
  • Leverage CMDB relationships and service mapping where available to enrich event data with application, infrastructure, and business context
  • Utilize service ownership, business criticality, and operational hours data to inform prioritization decisions
  • Partner with CMDB and service mapping teams to improve data quality and completeness
Trend Analysis & Continuous Improvement
  • Analyze patterns across incidents, alerts, and events to identify systemic issues and opportunities for improvement
  • Partner with Problem Management to eliminate recurring issues through structural fixes
  • Drive improvements in monitoring coverage, alert quality, and detection speed
  • Contribute to a shift toward predictive, AIOps-driven operations

Use your skills to make an impact

Required Qualifications

    • 3-5+ years of experience in Incident, Event, or Problem Management
    • Hands-on experience with Splunk (preferably ITSI) and Dynatrace or similar observability platforms
    • Experience building dashboards, reports, and analytics to support operational decision-making
    • Experience with ServiceNow ITSM, including incident lifecycle management and reporting
    • Strong analytical skills with the ability to correlate data across multiple systems and platforms
    • Experience working with event correlation, alerting strategies, or AIOps concepts
    • Ability to assess business impact using priority models, criticality tiers, and service context
    • Strong communication skills with the ability to translate technical findings into actionable insights

Preferred Qualifications

    • Experience with CMDB, service mapping, or application dependency mapping
    • Exposure to enterprise monitoring ecosystems (e.g., APM, synthetic monitoring, infrastructure monitoring)
    • Experience supporting command center, TOC, or major incident management environments
    • Knowledge of ITIL frameworks and service management best practices
    • Experience with automation or scripting (Python, PowerShell, or similar)
  • Bachelor's Degree in Business, Computer Science, or a related field or equal experience
  • ITIL v5 certification
  • Previous experience in the health care industry

Additional Information:

Limited Geography Remote - This is a remote position but located within a specific geography.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$89,000 - $121,400 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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