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Implementations Manager Jobs in Massachusetts (NOW HIRING)

Workable

Implementation Manager

Boston, MA · On-site

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

Workable

Implementation Manager

Boston, MA

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

Arcadia

Implementation Manager

Boston, MA

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Arcadia

Implementation Manager

Boston, MA

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Benchling

Implementation Manager

Boston, MA · On-site

$92K - $136K/yr

ROLE OVERVIEW Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from ...

Manifold AI

Implementation Manager

Cambridge, MA · On-site

$120K - $145K/yr

Lead implementations on Manifold's Agent OS platform: validate use cases, capture technical and ... You manage multiple implementations simultaneously without dropping the ball by building plans ...

Manifold AI

Implementation Manager

Cambridge, MA

$120K - $145K/yr

Lead implementations on Manifold's Agent OS platform: validate use cases, capture technical and ... You manage multiple implementations simultaneously without dropping the ball by building plans ...

Rsli

Client Implementation Manager

Boston, MA · On-site

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Boston, MA

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Allego

Manager of Implementation Services

Waltham, MA · On-site

$82K - $141K/yr

Your expertise in SaaS implementations, coupled with your confident and prescriptive approach, will ... Strong project management skills, including the ability to develop and execute project plans to ...

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All JobsImplementations Manager JobsImplementations Manager Jobs in Massachusetts

Implementations Manager information

See Massachusetts salary details

$42.6K

$113.1K

$183.5K

How much do implementations manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for implementations manager in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Massachusetts? For Implementations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Massachusetts look for? The top searched job categories for Implementations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Implementations Manager jobs? Cities in Massachusetts with the most Implementations Manager job openings:
Implementations Manager jobs near you
Implementation Manager

Implementation Manager

Workable

Boston, MA • On-site

Full-time

Posted 1 hour ago

Job description

Workable is an all-in-one HR platform trusted by over 31,000 businesses worldwide. We combine the world's most widely used Applicant Tracking System with a full HR suite — giving companies everything they need to hire great people and help them thrive.

We're a team that cares about doing things well — and about the people we do it with.
As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable’s Recruiting and HR solutions. You will own a portfolio of clients, ensuring their successful adoption and ongoing satisfaction by acting as the primary point of contact throughout the customer lifecycle.
Key responsibilities include:

  • Serve as the main point of contact for customers from onboarding through ongoing support, building strong relationships and acting as a trusted advisor.
  • Collaborate with Sales during pre-sales discussions to ensure smooth handover and set clear expectations for implementation.
  • Manage end-to-end implementation of Workable’s solutions, overseeing project timelines, milestones, and proactively addressing risks or delays.
  • Lead professional services engagements, including integrations, data migrations, and custom reporting projects.
  • Partner with cross-functional teams (Sales, Product, Engineering, Support) to deliver a seamless implementation experience.
  • Understand customer goals and challenges, providing guidance and best practices to drive adoption and success.
  • Track and report on implementation progress, customer satisfaction, and areas for improvement.
  • Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment and maximize product usage.

Requirements

Required Qualifications:
  • Bachelor’s degree
  • 3+ years of experience in customer implementation, onboarding, project management, or consulting
  • Experience managing multiple concurrent customer implementation projects
  • Experience leading professional services engagements such as integrations, data migrations, or custom reporting
  • Experience performing requirements analysis to translate customer needs into implementation plans
  • Experience in a customer-facing role working with HR leaders and recruiters
Preferred Qualifications:
  • Hands-on experience with ATS and/or HRIS platforms
  • Hands-on experience with APIs and/or SSO concepts for SaaS integrations
  • Hands-on experience with SQL and/or reporting tools for customer reporting needs
  • Knowledge of HR and recruiting processes and technology and/or SaaS products

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer: