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Remote Conduit Call Center Jobs in Minnesota (NOW HIRING)

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

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Remote Conduit Call Center information

What is the difference between Remote Conduit Call Center vs Remote Customer Service Representative?

AspectRemote Conduit Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, often with multiple agentsHome office or remote setup, individual work
Industry UsageCustomer support, sales, technical supportCustomer support, order processing, inquiries
Common Search/ComparisonOften compared for remote customer support rolesFrequently searched as alternative customer service job

The Remote Conduit Call Center and Remote Customer Service Representative roles both involve customer support tasks, often requiring similar credentials and training. The main difference lies in the work environment: the call center role is typically in a shared facility, while the customer service representative often works remotely from home. Both roles serve similar industries and are frequently compared by job seekers seeking remote customer support opportunities.

What are popular job titles related to Remote Conduit Call Center jobs in Minnesota? For Remote Conduit Call Center jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Conduit Call Center jobs in Minnesota look for? The top searched job categories for Remote Conduit Call Center jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Conduit Call Center jobs? Cities in Minnesota with the most Remote Conduit Call Center job openings:
Remote Conduit Call Center jobs near you

Call Center Representative-Bloomington, MN

Magnolia River

Bloomington, MN • Remote

$22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesota call center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the customer service field.

Hopefully you are interested in learning more, but before we provide some more details, we would like to explain who Magnolia River is!

Magnolia River Services, Inc. (Magnolia River) was founded in 2000 and is headquartered in Decatur, Alabama. Magnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries.

Compensation for this role is $22/hr

This role does not offer remote work.

Responsibilities of the Call Center Rep:

  • Answer inbound calls from customers looking to schedule appointments.
  • Make outbound calls to set up appointments.
  • Responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers.
  • Accurately track scheduling information on Excel Spreadsheets.
  • Communicate with service technicians to ensure they arrive at proper location to perform work.
  • Maintains confidentiality of customer’s nonpublic information.
  • Provides written and verbal responses to customer inquiries as needed.
  • Additional job duties as assigned. Able to demonstrate a willingness to learn
  • Computer proficiency is essential.
  • Able to adhere to schedules, multitask, and meet deadlines.
  • Demonstrates excellent listening and customer service skill.
  • Professional communication skills (both verbal and written).
  • Able to work in a fast-paced team environment.
  • Able to handle conflict and an ability to diffuse upset customers.

Requirements of the Call Center Rep:

  • Bilingual (Spanish and English) Required
  • 3 years of customer service-related experience in a high volume call environment
  • Strong Microsoft Excel experience
  • Strong Outlook experience
  • Ability to learn new technologies and systems easily
  • Solid work history and tenure
  • Highschool diploma required

PERKS

  • Weekly incentive bonuses

Benefits

  • We offer health, dental, vision, life, and more as a comprehensive benefits package
  • Paid time off

 

Schedule

  • Monday - Friday; Opportunity for OT with a rotating Saturday schedule
 

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