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Remote Computer Technician Jobs in Rochester, NY

HP Hood

Technical Sanitation Specialist

Rochester, NY · Remote

$75K - $93K/yr

... Strong computer skills (MS Office, BPCS, Formula System) • Experience with regulatory, third ... Exact compensation may vary based on skills, experience and location. #LI-GD1 #LI-Remote Exact ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Rochester, NY

Remote Computer Technician information

See Rochester, NY salary details

$12

$20

$30

How much do remote computer technician jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote computer technician in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.03 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are the most commonly searched types of Computer Technician jobs in Rochester, NY? The most popular types of Computer Technician jobs in Rochester, NY are:
What are popular job titles related to Remote Computer Technician jobs in Rochester, NY? For Remote Computer Technician jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Computer Technician jobs in Rochester, NY look for? The top searched job categories for Remote Computer Technician jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Computer Technician jobs? Cities near Rochester, NY with the most Remote Computer Technician job openings:
Remote Computer Technician jobs near you
Field Technician, Meter Reader - Rochester, NY

Field Technician, Meter Reader - Rochester, NY

Heath Consultants Incorporated

Rochester, NY • Remote

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

New

Heath Consultants Inc. rating

8.1

Company rating: 8.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

128th of 368 rated engineering

Job description


Since 1933, Heath Consultants Incorporated is the leading provider of services and equipment to the natural gas and utility industry.

Heath Consultants Incorporated is actively hiring Meter Reader Technicians who are service-minded team players. If serving your community, protecting the environment, and working in a stable industry with plenty of room for growth sounds appealing, then we want to talk to you.

BECOME A UTILITY METER READER Technicians!!!

No Experience Required, PAID Training.

RESPONSIBILITIES:

Meter Reader Technicians have assigned routes each day. The meter reader will pick up a handheld device from the local office, which has the route for the day. At the end of the day the handheld device is turned in.

Our “mobile office” approach to work means that you will never have the same day twice. Our technicians work from their personal vehicle utilizing the handheld devices to ensure clear and complete services.

QUALIFICATIONS:

  • Must be able to work outdoors in all types of weather conditions; outdoor experience preferred
  • Must be able to walk, bend and lift up to 75 pounds
  • Must be computer proficient
  • Must be available to work overtime and some weekends (as needed)
  • HS diploma or GED required
  • Must pass drug screen, and background check.
  • Valid driver’s license and safe driving record required.
  • Customer/Client Service Experience a plus.

SCHEDULE:

Full-time/Day-time positions

Remote mobile office, equipment provided

Must be available to work overtime and some weekends (as needed)

BENEFITS:

100% paid training

Advancement Opportunities – We Promote from within the Company

Medical, dental, vision, and disability insurance

Company paid life insurance

Company Vehicle

Paid Time Off & Paid Company Holidays

401(k) - Company Match

Heath Consultants Incorporated is an Equal Opportunity Employer.

This list is not a full description. Other duties may be assigned as needed to support the company’s operational needs. Please visit www.heathus.com for more information.


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