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Remote Computer Technician Jobs in Texas (NOW HIRING)

Consor Engineers

Roadway CAD Technician

Dallas, TX · On-site +1

As a Roadway CAD Technician, you will play a key role in bringing infrastructure projects to life ... and eligibility for hybrid and remote work options for some employees based on role ...

Consor Engineers

Structural CAD Technician

Dallas, TX · On-site +1

As a Structural CAD Technician, you'll play a key role in bringing vital infrastructure projects to ... and eligibility for hybrid and remote work options for some employees based on role ...

Consor Engineers

Structural CAD Technician

Dallas, TX · On-site +1

As a Structural CAD Technician, you'll play a key role in bringing vital infrastructure projects to ... and eligibility for hybrid and remote work options for some employees based on role ...

Consor Engineers

Structural CAD Technician

Dallas, TX · On-site +1

As a Structural CAD Technician, you'll play a key role in bringing vital infrastructure projects to ... and eligibility for hybrid and remote work options for some employees based on role ...

Consor Engineers

Roadway CAD Technician

Dallas, TX · On-site +1

As a Roadway CAD Technician, you will play a key role in bringing infrastructure projects to life ... and eligibility for hybrid and remote work options for some employees based on role ...

Consor Engineers

Roadway CAD Technician

Dallas, TX · On-site +1

As a Roadway CAD Technician, you will play a key role in bringing infrastructure projects to life ... and eligibility for hybrid and remote work options for some employees based on role ...

Consor Engineers

CAD Technician

Dallas, TX · On-site +1

As a CAD Technician, you will play a key role in bringing infrastructure projects to life by ... and eligibility for hybrid and remote work options for some employees based on role ...

Percheron LLC

Survey CAD Designer II

Katy, TX · On-site +1

$23.25 - $32.25/hr

Collaborate with survey technician and mapping leads on meeting project deadlines. * Work under the ... Position is flexible based on employee location, we are open to in office, hybrid, or fully remote ...

Qcells

SCADA Technician

Houston, TX · On-site +1

Permanent, Full-time Work Status : (Hybrid/Remote/In-Office): SCADA Technician Hanwha Qcells USA ... Sight: frequent use of sight to detect images on computer, office documents, and office objects ...

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Remote Computer Technician information

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$11

$19

$29

How much do remote computer technician jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote computer technician in Texas is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.73 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are the most commonly searched types of Computer Technician jobs in Texas? The most popular types of Computer Technician jobs in Texas are:
What are popular job titles related to Remote Computer Technician jobs in Texas? For Remote Computer Technician jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Computer Technician jobs in Texas look for? The top searched job categories for Remote Computer Technician jobs in Texas are:
What cities in Texas are hiring for Remote Computer Technician jobs? Cities in Texas with the most Remote Computer Technician job openings:
Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,407 per year, or $19.4 per hour.

Customer Service Technical Support Rep Part Time (Remote)

Carrier Sales & Distribution LLC

Carrollton, TX • On-site, Remote

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Customer Service Technical Support Rep
Company Description:
Carrier Enterprise (CE) is a North American distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Company website
www.carrierenterprise.com
Position Summary
This role is a customer-focused HVAC Technical Support Rep that provides comprehensive remote, computer-based assistance to customers and field technicians. In this role, you will leverage your HVAC expertise to diagnose and troubleshoot complex issues, provide accurate warranty guidance, and deliver exceptional support via phone, email, chat, and online systems. You will manage support tickets and warranty claims while maintaining data integrity, resolve customer escalations professionally, and proactively communicate status updates and claim resolutions.
Key Responsibilities
  • Provide comprehensive technical support and troubleshooting for HVAC products via phone, email, chat, and online systems, acting as the primary customer liaison to deliver best-in-class service across all channels.
  • Manage support tickets, warranty claims, and customer interactions using computer-based systems while ensuring data integrity through systematic verification; utilize reports to guarantee timely customer credits and claim resolution.
  • Provide clear, accurate warranty guidance including coverage information, claim procedures, and product support.
  • Resolve customer escalations in a courteous and efficient manner while maintaining proactive communication regarding delays, status updates, and required actions via CRM/Salesforce and other tools.
  • Collaborate with team members to identify common issues, improve support documentation, and enhance overall processes and customer experience.
  • Participate in remote training sessions and stay current on product changes, system updates, and emerging technologies to maintain technical expertise.
  • Embrace and support automation tools such as AI and RPA to increase accuracy, improve efficiency, and reduce operational expenses.

Required Qualifications
  • Associate degree in HVAC, Heating and Cooling, or related technical field; OR high school diploma/GED with 4 years of experience in HVAC technical support or field service roles with demonstrated knowledge of HVAC systems, components, and troubleshooting procedures.
  • Proficiency with computer-based support systems and troubleshooting via digital channels.
  • Strong verbal and written communication skills with the ability to explain complex technical concepts clearly to diverse audiences.
  • Ability to work independently in a remote environment with excellent time management and organizational skills.
  • Professional demeanor with the ability to remain calm and courteous when handling customer escalations and difficult situations.
  • Proficiency with email, chat, phone, and online communication tools.

Preferred Qualifications
  • 5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role.
  • Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools.

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence
Preferred Qualifications
  • 5 years of HVAC field experience (service or installation) with EPA 608, NATE, or equivalent certification; experience supporting customers in a technical support or help desk role.
  • Demonstrated ability to read schematics and perform HVAC diagnostics remotely with comfort using support ticketing systems and CRM tools.

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