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Remote Computer Repair Jobs in Saugus, MA (NOW HIRING)

ABB

Senior Field Service Technician

Burlington, MA · Remote

$83K - $133K/yr

You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction. The work model for this role is: Remote. Our Team Dynamics Our teams ...

Generac

Senior Controls Engineer

Boston, MA · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS ...

FoodTec Solutions

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

Act as a deployment specialist: plan and execute software and hardware updates, migration and remote maintenance projects tasks for customers information systems * Assist with new customers go-live ...

Zones

FAE- Healthcare (Boston)

Boston, MA · Remote

$100K - $120K/yr

Maintain Zones vision, values, and "Five Star" culture for success What you will bring to the team: * 3-5 years of remote Field Sales Experience selling into Healthcare accounts with a focus on Major ...

Professional Moving & Storage

Customer Service

Boston, MA · On-site +1

$17.50 - $23.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer skills Must be comfortable using various types of technology Beneficial but not required:Past customer ...

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Remote Computer Repair information

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How much do remote computer repair jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote computer repair in Saugus, MA is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.21 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Saugus, MA? The most popular types of Computer Repair jobs in Saugus, MA are:
What are popular job titles related to Remote Computer Repair jobs in Saugus, MA? For Remote Computer Repair jobs in Saugus, MA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Saugus, MA look for? The top searched job categories for Remote Computer Repair jobs in Saugus, MA are:
What cities near Saugus, MA are hiring for Remote Computer Repair jobs? Cities near Saugus, MA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Field Service Engineer III (IOMS) - East Coast Region, US

Field Service Engineer III (IOMS) - East Coast Region, US

Thermo Fisher Scientific

Cambridge, MA • On-site, Remote

$40.06 - $52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Thermo Fisher Scientific rating

7.7

Company rating: 7.7 out of 10

Based on 411 frontline employees who took The Breakroom Quiz

193rd of 527 rated manufacturers

Job description

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location
This is a field-based remote role supporting the East Coast region with coverage spanning from Maine to North Carolina, as well as Pennsylvania. The position requires approximately 80% travel within the assigned territory. Relocation assistance is not provided.
Discover Impactful Work
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you will provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment. Working with advanced technology, you will deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You will resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.
A Day in the Life
  • Perform installation, preventive maintenance, troubleshooting, and repair of analytical and microscopy equipment at customer sites
  • Diagnose electronics, mechanical, ultra-high vacuum, high-voltage, and system-level issues to restore instrument performance
  • Provide responsive, professional customer support while meeting service commitments and customer satisfaction goals
  • Train and support customers on equipment operation, maintenance practices, and basic troubleshooting
  • Accurately document field service activities, including installation report and service work report, and submit timely through the required system
  • Assist Commercial Teams with technical information, training, and demonstrations
  • Manage territory activities effectively, including scheduling, travel planning, parts coordination, and timely communication with customers and internal teams
  • Partner with internal technical support, service leadership, and cross-functional teams to resolve complex customer issues

Keys to Success
Education
Bachelor's Degree in Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field with 5+ years of experience installing, troubleshooting, repairing and calibrating analytical instruments or Advanced Degree with 3+ years of experience
Experience
  • Demonstrated expertise with complex electro-mechanical systems preferably with High Resolution Mass Spec instruments
  • Strong diagnostic, troubleshooting and problem-solving abilities for hardware and software issues
  • Experience mentoring and training others preferred

Knowledge, Skills, Abilities
  • Excellent interpersonal communication skills and proven ability to build positive customer relationships
  • Ability to read and interpret technical documentation, schematics, and engineering drawings
  • Ability to work independently while maintaining strong team collaboration
  • Availability to respond to urgent customer needs
  • Proficiency with Windows operating systems, networking, and standard business software
  • Must follow all safety protocols and be able to work in cleanroom environments when required
  • Physical ability to lift up to 50 lbs. and work in laboratory environments

Other
  • Must be legally authorized to work in the United States without sponsorship now or in the future
  • Must be able to pass a comprehensive background check and drug screen
  • Valid driver's license and ability to travel 80%

Compensation and Benefits
The hourly pay range estimated for this position based in Massachusetts is $40.06-$52.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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