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Remote Complete Call Solutions Jobs in Springfield, IL

Reporter

Springfield, IL · Remote

$50K/yr

The ability to constructively listen so that community feedback turns into solutions-oriented ... Work Arrangement: Remote/Work-from-Home, with a strict requirement of residing within your ...

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Remote Complete Call Solutions information

See Springfield, IL salary details

$12

$18

$23

How much do remote complete call solutions jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote complete call solutions in Springfield, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Springfield, IL? For Remote Complete Call Solutions jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Remote Complete Call Solutions jobs? Cities near Springfield, IL with the most Remote Complete Call Solutions job openings:
Infographic showing various Remote Complete Call Solutions job openings in Springfield, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,887 per year, or $18.2 per hour.
Senior Estimator (Civil/Structures)

Senior Estimator (Civil/Structures)

MasTec Inc

Springfield, IL • On-site, Remote

$140K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

36th of 80 rated construction


Job description

Overview

William Charles Construction, a MasTec Company, is hiring for an experienced Senior Estimator with extensive estimating background with heavy civil, highways and roadways.

Civil Heavy Highway Estimator duties include providing accurate takeoff and cost estimates for heavy highway roadway including earthwork, aggregates, underground and paving.

**This position is ideally based in one of our local offices: Rockford IL, Indianapolis IN or Springfield, IL.

**A remote/hybrid arrangement is available with the right experience preferably with Indiana or Illinois DOT experience. Depending on residing location, travel may be increased.

Company Overview

With more than a century of exceptional work on our resume, William Charles Construction remains guided by the pursuit of excellence. Our “Do it Right the First Time” work ethic has been the cornerstone of our business philosophy since 1892. With our broad background in heavy civil construction, environmental management, and mining and materials production, we have the expertise to help our customers complete their most complex projects. 

William Charles Construction is part of the MasTec Clean Energy & Infrastructure (CE&I) business segment. The CE&I segment generates over $4.5 billion in annual revenue, providing construction services across our renewables, industrial, infrastructure, and general building operating groups. Sustainability and safety are foundational to our culture and influence everything we do.

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #16 Top 50 Domestic Heavy Contractors, #13 Transportation Contractor).  


Responsibilities
  • Review, analyze and interpret contract documents for complete understanding of the work and owner deliverables to provide accurate, detailed cost estimates.
  • Review opportunity pursuits and develop preliminary budget estimate and itemized summary for go/no-go evaluation.
  • Identify critical issues and develop risk exposure summary with associated cost impacts
  • Provide creative and innovative thinking to analyze and develop strategy and value engineering solutions.
  • Effective communication and interaction with clients, engineers, subcontractors and suppliers
  • Perform and review quantity takeoff comparisons to provide evaluation for accuracy and acceptance
  • Work with scheduling staff and Operations to develop accurate and precise bid schedules
  • Present complete and accurate estimates to ensure confidence in decision making.
  • Company representation at pre-bids and site visits

Qualifications
  • Bachelor’s Degree in Civil/Structural Engineering or Construction Management and related field experience
  • Minimum 5 years of experience in heavy civil estimating
  • Extensive experience with earthwork and underground is required, PCC paving and concrete knowledge is a plus

A combination of equivalent education and work experience may be considered
REQUIREMENTS

  • Highly knowledgeable in earthwork, underground drainage, sewer, watermain and general roadway construction. IDOT and/or INDOT experience is preferred
  • Precise attention to details and exceptionally organized
  • Highly motivated self-starter
  • Must be capable managing time for self and ability to prioritize and schedule efficiently
  • Limited travel will be required for pre-bids, site walks, owner meetings, home office, etc.
  • Thrive in fast-paced environment with ability to deliver under deadlines
  • Proficient in Bid2Win or similar estimating software and exceptional Microsoft Office skills; Primavera P6, Bluebeam and AutoCad experience is a plus
  • Excellent analytical and mathematical skills.

Work Environment:

  • The role typically involves a combination of office work and occasional site visits
  • Occasional travel between our Illinois and Indiana offices can be expected
  • Site visits may require the use of personal protective equipment (PPE) and exposure to outdoor conditions

Physical Requirements:

  • Ability to lift up to 25 lbs
  • Prolonged periods of sitting or standing during estimation tasks
  • Occasional travel to job sites for project assessments

What's in it for you:

Financial Wellbeing

  • Compensation - Mid-Senior Estimator range - $140,000 - $185,000/ year but could be flexible with additional experience in closing bids and leadership
  • Ongoing performance reviews and merit increases
  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)
  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave
  • Military Leave, including Differential Pay and Benefits Continuation
  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment
  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage
  • Emergency Travel Assistance Program
  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

#LI-TM1

#LI-Remote

#Dunnett Bay

#Herlighy 

#Lorig 

#Granite 

#Kiewit

#Helm 

#Constructors

#IHC 

#construction

#Stark

#Excavating

#OttoBaum

#Laverdiere 

Qualifications:
  • Bachelor’s Degree in Civil/Structural Engineering or Construction Management and related field experience
  • Minimum 5 years of experience in heavy civil estimating
  • Extensive experience with earthwork and underground is required, PCC paving and concrete knowledge is a plus

A combination of equivalent education and work experience may be considered
REQUIREMENTS

  • Highly knowledgeable in earthwork, underground drainage, sewer, watermain and general roadway construction. IDOT and/or INDOT experience is preferred
  • Precise attention to details and exceptionally organized
  • Highly motivated self-starter
  • Must be capable managing time for self and ability to prioritize and schedule efficiently
  • Limited travel will be required for pre-bids, site walks, owner meetings, home office, etc.
  • Thrive in fast-paced environment with ability to deliver under deadlines
  • Proficient in Bid2Win or similar estimating software and exceptional Microsoft Office skills; Primavera P6, Bluebeam and AutoCad experience is a plus
  • Excellent analytical and mathematical skills.

Work Environment:

  • The role typically involves a combination of office work and occasional site visits
  • Occasional travel between our Illinois and Indiana offices can be expected
  • Site visits may require the use of personal protective equipment (PPE) and exposure to outdoor conditions

Physical Requirements:

  • Ability to lift up to 25 lbs
  • Prolonged periods of sitting or standing during estimation tasks
  • Occasional travel to job sites for project assessments

What's in it for you:

Financial Wellbeing

  • Compensation - Mid-Senior Estimator range - $140,000 - $185,000/ year but could be flexible with additional experience in closing bids and leadership
  • Ongoing performance reviews and merit increases
  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)
  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave
  • Military Leave, including Differential Pay and Benefits Continuation
  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment
  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage
  • Emergency Travel Assistance Program
  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

#LI-TM1

#LI-Remote

#Dunnett Bay

#Herlighy 

#Lorig 

#Granite 

#Kiewit

#Helm 

#Constructors

#IHC 

#construction

#Stark

#Excavating

#OttoBaum

#Laverdiere 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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