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Remote Complete Call Solutions Jobs in Silver Spring, MD

Maximus

Trainer - Call Center (Temporary, Remote)

VA · On-site +1

General information Job Posting Title Trainer - Call Center (Temporary, Remote) Date Wednesday ... complete Federal clearance process/paperwork and obtain required fingerprints. **Please note ...

Motorola

DFR Solutions Architect

Washington, DC · Remote

$71.25 - $94/hr

... call being logged in the CAD system. Regulatory Advisory & FAA Compliance Support * Act as a ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

Red Pulley, Inc.

Solutions Developer

Washington, DC · Remote

... Area (Remote) * U.S Citizenship required * Clearance: Public Trust - Preliminary and Complete ... At Red Pulley Technology Solutions, we invest in our people so they can deliver exceptional results ...

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All JobsComplete Call Solutions JobsRemote Complete Call Solutions JobsRemote Complete Call Solutions Jobs in Silver Spring, MD

Remote Complete Call Solutions information

See Silver Spring, MD salary details

$13

$18

$24

How much do remote complete call solutions jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote complete call solutions in Silver Spring, MD is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Silver Spring, MD? For Remote Complete Call Solutions jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Complete Call Solutions jobs in Silver Spring, MD look for? The top searched job categories for Remote Complete Call Solutions jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Complete Call Solutions jobs? Cities near Silver Spring, MD with the most Remote Complete Call Solutions job openings:
Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,518 per year, or $19 per hour.
Remote Content Research Manager ( Call Center)

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • On-site, Remote

Full-time

Posted 26 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Duties:
• Lead the research, development, organization, and maintenance of knowledge base content.
• Supervise Content Research Analysts and assign daily work activities.
• Review customer escalations and coordinate research efforts to resolve complex inquiries
• Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
• Analyze customer trends and recommend improvements to content, workflows, and business processes.
• Collaborate with subject matter experts to validate and improve customer-facing information.
• Perform additional duties as assigned
Requirements
  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

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