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Walmart Call Center Remote Jobs in Silver Spring, MD

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD * Onsite for ... Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ...

Maximus

Trainer - Call Center (Temporary, Remote)

VA · On-site +1

General information Job Posting Title Trainer - Call Center (Temporary, Remote) Date Wednesday, July 8, 2026 City Remote Country United States Working time Full-time Description & Requirements The ...

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Walmart Call Center Remote information

See Silver Spring, MD salary details

$10

$17

$25

How much do walmart call center remote jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for walmart call center remote in Silver Spring, MD is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote Associate, and why are they important?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

Does Walmart have remote call center jobs?

Walmart offers remote call center jobs for customer service associates, allowing employees to work from home. These roles typically require strong communication skills, computer proficiency, and the ability to handle customer inquiries via phone or chat. Remote call center positions at Walmart often provide flexible schedules and training to support remote work environments.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

Does Walmart have a call center?

Walmart operates a call center that handles customer service inquiries, order support, and product questions. The call center employs remote customer service representatives who typically need good communication skills and may work flexible hours. This role often involves using specific support tools and following company protocols.

Can you work remotely at Walmart?

Walmart offers remote call center positions, including roles like Walmart Call Center Remote, which allow employees to work from home. These positions typically require good communication skills, computer proficiency, and adherence to scheduled shifts. Availability of remote work may vary based on the role and location, and candidates should review specific job postings for detailed requirements.

What are Walmart Call Center Remote jobs?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

How much do the Walmart radio hosts get paid?

Walmart call center remote positions typically do not include radio hosting roles; if referring to customer service representatives, pay generally ranges from $12 to $20 per hour depending on experience and location. Radio hosting roles, if applicable, are usually paid separately and can vary widely based on the employer and market.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are the most commonly searched types of Walmart Call Center jobs in Silver Spring, MD? The most popular types of Walmart Call Center jobs in Silver Spring, MD are:
What are popular job titles related to Walmart Call Center Remote jobs in Silver Spring, MD? For Walmart Call Center Remote jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Walmart Call Center Remote jobs in Silver Spring, MD look for? The top searched job categories for Walmart Call Center Remote jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Walmart Call Center Remote jobs? Cities near Silver Spring, MD with the most Walmart Call Center Remote job openings:
Walmart Call Center Remote jobs near you
Infographic showing various Walmart Call Center Remote job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,019 per year, or $17.8 per hour.

Manager, Call Center Operations

Mosaic Pharmacy

Sterling, VA • Remote

$90K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description

Manager, Call Center Operations 

Mosaic Pharmacy Service 

Fully Remote (US)     Patient Enrollment and Contact Center 


Company Overview 

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans. 


RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives. 


How You'll Make a Difference 

In this role, you will lead the team that serves as Mosaic's front door for medically complex seniors and their families, ensuring every interaction reflects the quality, compassion, and operational excellence our patients deserve. 


Your work directly supports underserved seniors across the country, helping more of them get connected to the kind of pharmacy care that keeps them safer, healthier, and more independent at home. 


What You'll Do 

  • Oversee inbound and outbound call center operations across phone, digital, and chat channels. 
  • Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and enrollment goals. 
  • Monitor call center performance against quality, productivity, and patient-experience metrics, and implement improvement plans where needed. 
  • Manage staffing, queues, and coverage planning to ensure consistent, compliant service levels. 
  • Serve as the escalation point for complex patient or staff issues. 
  • Partner with Quality, Training, Enrollment, and Pharmacy Operations to deliver an integrated patient experience. 
  • Support hiring, onboarding, and ongoing training activities for the team. 
  • Drive continuous improvement initiatives across workflows, tools, and processes. 
  • Prepare and present performance reports to leadership. 


Compensation 

The expected salary range for this position is $90k - $100k. This role is eligible for a 10% annual performance-based bonus. Actual compensation within the range is determined by factors including experience, skills, and internal equity. 


Benefits 

RxAnte offers a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include: 

  • Medical, dental, and vision coverage with prescription benefits, with RxAnte paying 100% of the employee-only premium 
  • A Health Savings Account with company contributions 
  • A 401(k) retirement plan with an employer match 
  • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available 
  • An Employee Assistance Program and a benefits Customer Advocate service 
  • Paid time off and paid company holidays 
  • Company-provided laptop and phone to support remote work 
  • Support for professional development and training 

What We're Looking For
Required 

  • 3 or more years of progressive call center leadership experience, including leading Team Leads or supervisors. 
  • Strong understanding of call center KPIs, workforce management, and operational metrics. 
  • Excellent communication and leadership skills, with proven ability to develop and motivate frontline supervisors. 
  • Demonstrated ability to operate independently, addressing situations head on with sound judgment and discernment about when to escalate or ask for help. 
  • Dedicated, distraction free home working environment.  
  • Ability to support occasional evening and weekend coverage as business needs require. May on occasion need to travel to Sterling, Virginia for team members and leadership presence.  
  • Will report to the VP, Member Engagement  
  • Must be authorized to work in the U.S. without company-sponsored visa sponsorship. 

Preferred 

  • Healthcare, pharmacy, or insurance call center experience. 
  • Experience leading a remote-first or hybrid call center team. 


Conditions of Employment All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.   


Equal Employment Opportunity 

RxAnte, and subsidiary of Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. 


Recruitment Fraud Notice 

All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps. 

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