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Walmart Call Center Remote Jobs in Silver Spring, MD

MMC Group LP

Be Seen First

REMOTE Call Center Representative MD ONLY! $18.50-$21.50

Baltimore, MD · Remote

$18.50 - $21.50/hr

Remote Residency: Maryland Residents Preferred Employment Type: Full-Time, Temporary Join Our Team ... Previous customer service or call center experience preferred * Strong communication and active ...

Window Nation

Senior Call Center Agent

Fulton, MD · On-site +1

$21/hr

Potentially hybrid (in office/remote) but must maintain the availability to work in the office, as ... call center environment. Preferred Qualifications: * Proficiency with Microsoft Office Suite.

Window Nation

Senior Call Center Agent

Fulton, MD · On-site +1

$21/hr

Potentially hybrid (in office/remote) but must maintain the availability to work in the office, as ... call center environment. Preferred Qualifications: * Proficiency with Microsoft Office Suite.

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Walmart Call Center Remote information

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$17

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How much do walmart call center remote jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for walmart call center remote in Silver Spring, MD is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.62 per hour, depending on experience, location, and employer.

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are the most commonly searched types of Walmart Call Center jobs in Silver Spring, MD?

The most popular types of Walmart Call Center jobs in Silver Spring, MD are:

What are popular job titles related to Walmart Call Center Remote jobs in Silver Spring, MD?

For Walmart Call Center Remote jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Walmart Call Center Remote jobs in Silver Spring, MD look for?

The top searched job categories for Walmart Call Center Remote jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Walmart Call Center Remote jobs?

Cities near Silver Spring, MD with the most Walmart Call Center Remote job openings:

Walmart Call Center Remote jobs near you
Infographic showing various Walmart Call Center Remote job openings in Silver Spring, MD as of August 2026, with employment types broken down into 66% Full Time, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,019 per year, or $17.8 per hour.

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Re-posted yesterday

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

·        Lead the research, development, organization, and maintenance of knowledge base content.

·         Supervise Content Research Analysts and assign daily work activities.

·          Review customer escalations and coordinate research efforts to resolve complex inquiries

·          Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

·         Analyze customer trends and recommend improvements to content, workflows, and business processes.

·         Collaborate with subject matter experts to validate and improve customer-facing information.

·          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.