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Remote Complete Call Solutions Jobs in Hagerstown, MD

Liveops

Remote Customer Service Agent

Hagerstown, MD · Remote

$15.25 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Frederick, MD · Remote

$15.50 - $20.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

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All JobsComplete Call Solutions JobsRemote Complete Call Solutions JobsRemote Complete Call Solutions Jobs in Hagerstown, MD

Remote Complete Call Solutions information

See Hagerstown, MD salary details

$12

$18

$23

How much do remote complete call solutions jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote complete call solutions in Hagerstown, MD is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Hagerstown, MD?

For Remote Complete Call Solutions jobs in Hagerstown, MD, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Hagerstown, MD look for?

The top searched job categories for Remote Complete Call Solutions jobs in Hagerstown, MD are:

What cities near Hagerstown, MD are hiring for Remote Complete Call Solutions jobs?

Cities near Hagerstown, MD with the most Remote Complete Call Solutions job openings:

Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in Hagerstown, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,899 per year, or $18.2 per hour.

Customer Service Representative NMC

IronMountain Solutions

Martinsburg, WV • Remote

$15.75 - $20.50/hr

Full-time

Re-posted 13 days ago

Job description

Customer Service Representative - USCG NMC

Work Location:       Martinsburg, WV     

Schedule:               Full Time; fully remote 

Relocation:            N/A

Note: This position requires Public Trust Clearance. 

Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center’s (NMC) Contact Center (CC). The Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate’s strong customer service and communication skills, both orally and in writing.

Job Responsibilities: 

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Education and Experience Requirements:

  • Bachelor’s degree (no experience required), or
  • High school diploma (or equivalent) and 6 years of relevant experience
  • Must be able to obtain a Public Trust Clearance
  • Must have exceptional written and verbal communications skills

Iron Mountain Solutions is an Equal Opportunity Employer

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