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Remote Complete Call Solutions Jobs in Severn, MD

Solutions Architect (Remote Opportunity)

Washington, DC · On-site +1

$71.25 - $94/hr

We are currently looking for a Solutions Architect for a 100% remote position supporting a large ... All selected candidates must successfully complete a background check. * Ability to obtain and ...

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Ability to successfully complete all required training Residency Information Maryland residents are ... strategic solutions to large and small businesses in numerous industries. We have built our ...

Solutions Architect

Hanover, MD · Remote

$125K - $190K/yr

This is a fully remote position. The Solution Architect (SA) is a technical professional ... Service Desk & Deskside Services Network Operations (NOC) IT Operations Support Call Center and ...

DFR Solutions Architect

Washington, DC · Remote

$71.25 - $94/hr

... call being logged in the CAD system. Regulatory Advisory & FAA Compliance Support * Act as a ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

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Remote Complete Call Solutions information

See Severn, MD salary details

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How much do remote complete call solutions jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote complete call solutions in Severn, MD is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.69 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Severn, MD?

For Remote Complete Call Solutions jobs in Severn, MD, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Severn, MD look for?

The top searched job categories for Remote Complete Call Solutions jobs in Severn, MD are:

What cities near Severn, MD are hiring for Remote Complete Call Solutions jobs?

Cities near Severn, MD with the most Remote Complete Call Solutions job openings:

Infographic showing various Remote Complete Call Solutions job openings in Severn, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,496 per year, or $20.4 per hour.

Solutions Architect (Remote Opportunity)

VetsEZ

Washington, DC • On-site, Remote

$71.25 - $94/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

We are currently looking for a Solutions Architect for a 100% remote position supporting a large federal government healthcare modernization project. This position will lead enterprise architecture, technology solutioning, and technical standards supporting U.S. Census Bureau mission priorities, including census preparation, execution, and data analysis. This position is contingent upon contract award.

The Solutions Architect will operate within an Agile, SAFe, DevSecOps, and cloud-enabled PMO environment, collaborating with Government leaders, program managers, software engineers, cybersecurity professionals, data specialists, and other contractors. The selected candidate must be available to travel to the Washington, DC metropolitan area as needed to support onsite meetings, program activities, and customer requirements.

The candidate must reside within the continental US.

Responsibilities

  • Lead the development of enterprise technical architectures supporting Census Bureau systems, operations, data management, analytics, and mission objectives.
  • Develop technical approaches, technology solutions, architecture specifications, technical standards, and solution-development processes.
  • Collaborate with specialists in Agile delivery, DevSecOps, cybersecurity, cloud computing, data management, analytics, AI/ML, interoperability, and operations.
  • Translate complex architectures, cloud environments, data platforms, workflows, and technical concepts into clear specifications, diagrams, and implementation guidance.
  • Coordinate with program managers, Government staff, engineers, and other contractors to ensure solutions are maintainable, scalable, secure, performant, and cost-effective.
  • Lead technical briefings, architecture reviews, management reviews, and documentation activities supporting disciplined program execution.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Management Information Systems, Business, or a related technical discipline, with at least 10 years of experience across IT, systems engineering, software development, infrastructure, or enterprise technology.
  • At least five years of experience supporting or leading Agile development and DevSecOps delivery for U.S. Federal Government programs.
  • Expert-level knowledge of enterprise IT infrastructure, cloud environments, data management and analytics technologies, Agile methodologies, and DevSecOps delivery models.
  • Experience designing enterprise architectures involving AI/ML capabilities, system interoperability, application integration, and complex data flows.
  • Strong ability to translate technical concepts into detailed federal technical narratives, architecture diagrams, workflows, data-flow diagrams, and implementation standards.
  • Excellent communication, attention to detail, collaboration, relationship-building, and cross-functional technical leadership skills.

Additional Qualifications

  • Extensive experience supporting Agile and SAFe software-delivery environments.
  • Prior experience supporting the U.S. Census Bureau, Department of Commerce, or comparable civilian federal modernization programs.
  • Relevant architecture or cloud certification, such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, Google Professional Cloud Architect, or TOGAF.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

Compensation: The salary for this position is $175000, plus individuals may be eligible for an annual discretionary bonus of up to 5%.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME